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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

Emergency Services Offered

Services we offer

Residential & commercial air duct cleaning, carpet cleaning, stain removal, tile cleaning & water damage restoration.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.524 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
21%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-24 of 24 reviews

Dianne F.
02/2017
4.0
carpet cleaners
  + -1 more
They came out one evening and then they couldn't finish so they had to come back the next day so that is little minus there. The rest of it was okay.
Description of Work: I used Stanley Steemer probably last time in December 2015 for carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$750

Carol C.
05/2016
3.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Melody R.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did carpet cleaning. They do a very good job. I have 3 large dogs and an 8 year old son at the time and they did an excellent job. They were very reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick B.
06/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert C.
01/2015
2.0
carpet cleaners, upholstery cleaning
  + 0 more
After cleaning could still pat it and dust would fly up. Washed cushion covers in washer and got better result than they did, but can't do that with sofa.
Description of Work: Cleaned an antique sofa.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$228

Christopher A.
10/2014
5.0
carpet cleaners
  + -1 more
i don't know because i was not there during the cleaning. My tenants were there and were overall pleased with service.
Description of Work: Steam my carpet in the house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lynne G.
09/2014
4.0
carpet cleaners
  + -1 more
Very professional, persuaded me to purchase additional services, cost was higher than I anticipated, but I agreed to the added services. They did a good job, but not sure if it was worth the cost.
Description of Work: Cleaned carpets, removed pet odor/stains

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JANICE B.
06/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: They cleaned all the carpet in my house which included a living room, a den, 3 bedrooms, and a hallway. I also had the tile in a small bathroom cleaned. They did a great job and the results were terrific. I was well pleased with the efficiency and care the workmen took in the service provided. Also it was nice that I was able to use the $35 off coupon from the local newspaper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Ellis J.
04/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpeting in entire house. Except for the fact the company provided only one technician, the task was completed in a reasonable time, with apparently good results. Not sure about the date of service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jeremy R.
03/2014
5.0
carpet cleaners
  + -1 more
It was quick and professional. Definitely satisfied.
Description of Work: They did 3 rooms and the hallway.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Kay C.
10/2013
4.0
carpet cleaners
  + -1 more
Really can't remember all details. I remember that they tried to get stain out but we're not successful. Remember that although polite, they did not seem very knowledgeable and were not successful in removing stain.
Description of Work: Clean stain from carpet

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$200

Amanda N.
08/2013
5.0
upholstery cleaning
  + -1 more
They were right on time and called when they were on their way. The two man team was professional and explained all of the work they did.
Description of Work: Cleaning of upholstery on sofa, loveseat, chair and ottoman. Applied a protective seal on furniture and a deodorizer.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

jennifer B.
06/2013
5.0
carpet cleaners
  + -1 more
Called got a estimated cost and a appointment time. They were there on time got straight to work after explaining all there services. Took about a hour and it looked great!
Description of Work: My entire house carpets cleaned and scotchguarded

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rick N.
03/2013
5.0
carpet cleaners
  + -1 more
The crew showed up on schedule and went right to work. Crew was courteous and professional, consulting us several times to show us what they were doing and checking for our satisfaction. We asked about cleaning the area rugs, and the technician explained exactly how he would do the Persian, wool rug - including the precautions and the additional cost. They worked efficiently and were finished in 3 hours, moving furniture as necessary. As we expected (and were satisfied with), they did not even attempt to move two armoires and the upright piano. They even offered to return at no extra charge in a couple of days to take the furniture off the blocks. We received the service we expected at the quoted price - we recommend them and will use them in the future. Very happy!
Description of Work: Description of work done: Carpet cleaning of den, 4 bedrooms and hallway, plus 2 area rugs

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

mindell B.
02/2013
5.0
carpet cleaners
  + -1 more
We hired them to clean some very old and worn out carpets in an office building that we just moved in to. The carpet really needs to be replaced, but this was the cheapest option for us until we are ready to replace it. Zac Gandee was great with communication. He came out promptly, quoted us on the cleaning, and walked us through all the details. We had two other companies bid this work and decided to go with Zac, not only was his price fair, but he also gave me a great sense of confidence that the work would be high quality. The carpets are still old, but they look much better and smell great!! Our company will use Zac and Stanley Steemer for future projects.
Description of Work: Hired to clean and deodorize very old carpet in the upstairs office building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

MARK M.
11/2012
5.0
carpet cleaners
  + -1 more
They were very thorough and quick.
Description of Work: We used the services of Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Charlene G.
10/2012
5.0
carpet cleaners
  + -1 more
They were very professional.
Description of Work: Cleaned the living room and hall carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john (bob) S.
07/2012
4.0
carpet cleaners
  + -1 more
I was satisfied with Stanley Steemer, they did a good job. I would use them again in the future.
Description of Work: I last used Stanley Steemer about 6 months ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bobbie D.
06/2012
5.0
carpet cleaners
  + -1 more
Did a good job overall. Did not smell the freshener but other than that good job.
Description of Work: Carpet cleaning and deodorizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Joyce W.
06/2012
5.0
carpet cleaners
  + -1 more
They did an excellent job in removing the stains, and the carpet looks great. They scheduled for the day after I called, called when they were on the way, took the amount of time the had projected, and cost the amount they had said on the phone. They were professional and friendly and I highly recommend them.
Description of Work: Cleaned carpet for 4 rooms and a stairwell in a rent house recently vacated in Shreveport. There were lots of black stains on the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Michael R.
12/2011
5.0
carpet cleaners
  + -1 more
They are pretty good. I am about to use them again in the next week or so. They do a real good job. It was 3 rooms for $100.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charlotte J.
10/2011
1.0
air duct cleaning
  + -1 more
I contacted this company this week (10/4/11) and was told there was duct cleaning service by SS in Shreveport. I had to call the main company number because the Shreveport number was no longer in service. I don't know if they still clean carpets or even if they are in town any more.
Description of Work: None. Could not reach the company.
Rating CategoryRating out of 5

ronny R.
08/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a good job. They have a franchise here in the neighborhood and we were recommended to them. We were pleased with what they did. They were two young men who came out and they were very polite and pleasant. They were very courteous. The main person did most of the cleaning and he was the one who told me what needed to be done. He found animal spots. He got under the beds and did all the sidewalls. They were fast. We sat on our patio and watched them do the work. They did the work fast but they were not thorough. They were responsive. They were a little late. It seemed that they were in a big rush and I felt that they could have paid attention to details more. We were happy with their work but I will have to think on whether I want to call them out again.
Description of Work: We used Stanley Steemer for carpet cleaning services. The cleaned the carpets and upholstery.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Leon M.
06/2011
5.0
carpet cleaners
  + -1 more
I thought they did a real good job. He was real friendly and nice. He's a professional type of person. He was really the best because he was an ex-service man and he was really nice. The price was a little higher than I expected but he did a good job.
Description of Work: We used Stanley Steemer a month ago to clean carpets in more than one room and we also bought a couple of floors mats from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

    Contact information

    9640 St Vincent Ave, Shreveport, LA 71106

    www.stanleysteemer.com/locations-home/la/la-keithville/145

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Ceramic Tile,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Flooring Sales and Installation,
    Dry Cleaning,
    Carpet Sales and Installation

    FAQ

    Stanley Steemer is currently rated 4.5 overall out of 5.
    Stanley Steemer accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Stanley Steemer offers free project estimates.
    No, Stanley Steemer does not offer eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    Yes, Stanley Steemer offers emergency services.
    No, Stanley Steemer does not offer warranties.
    Stanley Steemer offers the following services: Residential & commercial air duct cleaning, carpet cleaning, stain removal, tile cleaning & water damage restoration.

    Contact information

    9640 St Vincent Ave, Shreveport, LA 71106

    www.stanleysteemer.com/locations-home/la/la-keithville/145