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Rinchuso's Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Rinchuso's Plumbing is a family owned and operated business loyally serving the Ark/LA/Tex region since 1980. We have 30 additional employees with a majority of them having over 10 years of tenure with the company. This shows that a positive workforce makes for a successful business.

Business highlights

44 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and commercial new construction and remodeling. Plumbing and sewer repairs. Installation of water heaters. Sewer jetting.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.435 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
9%
3
6%
2
6%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.4
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 35 reviews

Vivical E.
02/2021
5.0
excavators, sewer cleaning
  + 0 more
It went great. The company my Home Warranty Company sent couldn't even find the sewer to clean it out. Told me to hire someone to come out and find it and they would come back and finish the job. Rinchuso Plumbing sent out two very nice, professional gentlemen who found the sewer quickly and took care of the problem. Will definitely use them in the future. Home warranty company was no help at all.
Description of Work: Needed my sewer cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132.5

Response from Rinchuso's Plumbing
Thank you for the great review! We are happy to serve our customers!

Mary F.
12/2020
5.0
gas leak repair
  + -1 more
Service quick, clean and professional. Will use them for any future needs.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Rinchuso's Plumbing
Thank you for the great review! We are happy to serve our customers!

Beverly S.
09/2020
5.0
plumbing, drain pipe
  + 0 more
Fast, professional, but I paid for time while he waited for a helper to arrive. Necessary crew should be sent at the beginning of a job. I would still definitely hire again.
Description of Work: Tub drain repaired, sink faucet adjusted.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barbara B.
06/2020
5.0
plumbing, drain pipe
  + 0 more
Excellent services and work was done as required
Description of Work: Repair outside faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rinchuso's Plumbing
Thank you for the compliment. We are happy to serve our customers!

George G.
05/2020
5.0
plumbing, water heater repair, sewer cleaning, drain cleaning
  + 2 more
I have used them for over 20 years. I am pleased with the work performed and the price I paid. They are always prompt ,friendly and ai recommend them strongly.
Description of Work: PlumbingYes, always

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Rinchuso's Plumbing
We are happy to have served you! Thank you for the compliment

greg M.
04/2020
5.0
plumbing
  + -1 more
They were good. I have hired them for many years. They were professional. They would give you the best help they could give.
Description of Work: They changed some water valves.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue W.
04/2020
5.0
plumbing, drain cleaning
  + 0 more
Excellent service. Every employee we dealt with was professional and courteous!
Description of Work: Plumbing. New stainless steel kitchen sink. 2 new chair height toilets and sewer cleaned from house to street as well as checking drain pipe on roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105.4

Amy M.
05/2016
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Rinchuso's has done work for us for almost 30 years. ?I've never had a complaint. ?They are punctual and don't leave until the job is done to my satisfaction. They have given me good advice regarding repair vs. replacement of plumbing?fixtures. ?
Description of Work: On this particular trip, they cleaned a drain and repaired a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Amy M.
05/2016
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Rinchuso's has done work for us for almost 30 years. ?I've never had a complaint. ?They are punctual and don't leave until the job is done to my satisfaction. They have given me good advice regarding repair vs. replacement of plumbing?fixtures. ?
Description of Work: On this particular trip, they cleaned a drain and repaired a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Amy M.
05/2016
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Rinchuso's has done work for us for almost 30 years. I've never had a complaint. They are punctual and don't leave until the job is done to my satisfaction. They have given me good advice regarding repair vs. replacement of plumbing fixtures.
Description of Work: On this particular trip, they cleaned a drain and repaired a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Rodney C.
02/2015
2.0
plumbing
  + -1 more
Apparently, they bit off more than they could chew with our job. With all due respect to this company, which had a fairly-good reputation with being ranked the favorite by a local magazine, and since we had used them before with satisfactory work; they completely blew it with us and all-but one neighbor on the entire section of the road where we live. Laborers were sent to dig the trench for the line from our property, only after Dottie was contacted to come locate all utility lines as required by law. Our water supply line was severed, the property located immediately to the west of our house had their water line cut, I am almost certain the property two doors to the west had their water line severed, and I can confirm that the property two doors to the west had their gas-supply line severed by the laborers. Needless to say, our neighbors were highly upset. The laborers apparently fixed the broken water lines, but the water coming into our house still runs with a dirty stain in it. The laborers were run off by a representative from the company when they busted the gas line of my neighbor around noon one day. I was never informed of that, the laborers just left without notice. My neighbors let me know about this. To make a long story/experience short, I will just list some of the situations which we had to deal with regarding this company. 1. Gerard was spot on with his estimate of digging and installing the gas service line. 2. Gerard will not return phone calls, even after the nice lady who takes the messages said she gave him our messages. The entire job took over two weeks to complete, and my wife and I can both confirm Gerard never returned a call. He did call shortly after 7 a.m. one morning to see if our fireplace purchase had arrived. 3. Poor communication regarding progress of job. 4. Laborers had to ask to borrow my towing chain to pull their equipment out of the ditch and returned it the first time. The second time, they just walked up and took the towing chain without asking and took it back to the shop with them. I had to call the answering service and left a message that I wanted my towing chain back. I found the chain rolled up the next day just outside my garage without a thank you, sorry we took your chain, or kiss my foot for troubling us. 5. At least once, maybe twice, a plumber from this company came out and spent less thant an hour looking at things and did little, if anything. Once, this person came out around 4 p.m. and looked at the generator and fireplace line and said it was too late for him to do anything since he got off at 4:30. ( I did not confirm that I was charged for that visit or not.) I did speak directly with that particular plumber, and he promised that he called back to the office and they would be out first thing in the morning to get on the job. They did not follow through on that promise and we had to call to get someone to come out. 6. Once the gas line to the fireplace was installed, the fireplace specialists came out to install the necessary equipment. There was very little gas pressure coming in to the fireplace and the flames were not much higher than a few inches. Fireplace specialist told us to contact the plumbers to get more pressure. 7. Plumber came out a day or so later and told us there was a regulator inside our wall since propane was used previously for our fireplace and that was limiting the gas pressure going to the fireplace and they would have to open up the wall and remove the regulator or re-route the gas line directly to the fireplace burner. At this time, we had had enough of this company and contacted another plumber who had done work next door. He came out and increased our pressure by simply removing a control valve inside the house at the fireplace and cleaning it out. He said there was no regulator in the wall. With all this said, the primary complaint we had with this experience was the lack of communication from Gerard, who we considered to be the foreman on the job. He never once returned our calls when we left a message at the office. One time, he happened to be in the office and the lady put us through to him. We waited before writing this review so that we could post our experiences without anger or bitterness and so that we could be as objective as possible. The ladies who answered the phone for this company were attentive, professional and seemed to care. I can't blame them for any of the negative experiences we had with this company. They did their job well.
Description of Work: Dug and installed over 1400 feet of line to where the gas company could provide service to our house. Connected gas line to gas generator and dug and installed gas service to fireplace.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,800

Jay B.
08/2014
5.0
water heater repair
  + -1 more
My experience with them was fine. I had no problems. Everything was fine. Everything was good. They did a good job. They had the unit that I was looking for. It was for the high energy efficiency gas hot water heater. It seems like it's expensive to me.
Description of Work: They put in a new hot water heater for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,640

Erin T.
06/2014
5.0
plumbing
  + -1 more
This is the second plumbing issue for which I used Rinchuso's plumbing. They are excellent. Service is scheduled quickly. Plumbers arrive on time, are friendly, polite and knowledgeable, and they are very careful not to make a mess or track dirt into the house. This time I called b/c after a prolonged trip abroad my neighbor warned me that while I was gone the city had turned off my water due to a leak and water pooling on the sidewalk. It turned out the water was on, but it seemed like the pressure was low so I asked Rinchuso's to come check everything out. The plumber checked all the taps and cleaned out mineral build ups in all the faucets then checked for a leak (and showed me how to check it myself in the future). That was really all I needed, but I think he felt like he hadn't done much to fix the low water issue, so he also removed the governor in my shower head to improve water pressure. (I think the pressure was probably normal. I just wasn't used to it after several months in a place where no one bothers with low-flow shower heads.) The first time I used Rinchuso's (April 2013) they addressed the pilot light on the water heater which kept going out. Two previous plumbers from another company failed to correctly identify the issue--one even told me there was nothing wrong even though at that point the pilot light was going out every 2-3 days. I thought I was just going to have to check and relight it twice a day, every day unless I wanted to replace the whole thing. The guys from Rinchuso's identified the issue immediately, spoke directly to the warranty replacement operator when she tried to convince me I didn't need all the pieces I was asking for, and replaced the faulty parts when they arrived. I haven't had to touch the heater again since! Rinchuso's will always get my plumbing business.
Description of Work: Checked for water leak. Improved water pressure in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

paxton F.
06/2014
5.0
plumbing
  + -1 more
it was a excellent tank installation cleaned up everything- plumber was experienced and professional and had a good personality
Description of Work: installed new hot waer tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

William M.
06/2014
4.0
plumbing
  + -1 more
I call around and found that Rinchuco's was the best deal. I was told when I called that it would be the next day before they could get to me, To my surprise I received a call that afternoon that they were on their way. They arrived and went right to work unclogged my drain, It took about 35 to 40 minutes to complete.
Description of Work: Unclog the outside drain.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$112

Mary H.
03/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It was a challenge, and they did an excellent job. To get the leak completely fixed, (the primary was easy) they had to do work finding tiny leaks under the house etc. to get the pressure tight. They also later fixed a problem with the water in the garage apartment that we had been trying to fix for years through another company. Also the original toilet in our 1920's half bath was fixed by them. The way we were connected to them was due to being told that we would have to replace the original toilet, as it was not fixable. While getting the new toilet this company was recommended as a plumbing business that did work well with old homes. (We valued the novelty and history of having the original toilet.) They had it fixed in about 15 minutes. (Since the original tank was in the wall, the upheaval would have been pretty great to replace it.) We have been very pleased with all of their work.
Description of Work: They fixed a gas leak in our 1920's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodney C.
03/2014
3.0
plumbing
  + -1 more
The service person called ahead of time and showed up as expected. The main reason for the call was to find the source of the leak under our kitchen cabinets and to fix a couple of leaky faucets outside. The rep looked under the cabinets and could not find a leak from any of the hoses and pulled the kick plate off the dishwasher and shined a flash light under it to conclude the problem was with the dishwasher and that there was a leak in the pump. He recommended getting a new dish washer and said the service to fix the dishwasher would be more than it was worth. While he was inspecting the problem, I noticed he received at least two phone calls which he stopped to answer and was giving advice to someone on a personal matter. I won't go into details, but he was on my time and taking off to receive personal calls and give advice. I noticed once more that he was on his phone while working outside for a lengthy period of time. One faucet was fixed outside, but he didn't have a handle to fit the other faucet and I sent him on his was after he suggested I could fix the problem easily with a phillips head screw driver and they right handle. We went to a local outlet to purchase a new dishwasher the next day and had it delivered and installed. The installer said that the leak was not from the dishwasher and informed us it was in a hose that had split running out of the washer a couple of feet out. He said he could see where the plumber would say the dishwasher pump was leaking since the water was running back down and dripping from that particular area. We had talked about getting a new dishwasher one day in the future, but actually, the old one did not need replacing at that time.
Description of Work: We had them come out to inspect a wet spot on the wood under a cabinet. The also put washers on two outside faucets.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$120

rick T.
02/2014
5.0
plumbing
  + -1 more
Rinchuso's always delivers high quality service-very capable and professional service men.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marilyn B.
05/2013
1.0
plumbing
  + -1 more
They told me that it was rusted and needed replaced. I called another plumbing company that my husband (now deceased) had used, and they told me there was NO rust, and they ran ice cubes through it, and the noise went away. I called this company to tell them that I should get a refund because what they told me was wrong, and she told me "well, he found rust". I got on my hands and knees and didn't find any rust, and they refused to refund my money.
Description of Work: They came out and looked at my disposal that was making noise.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$100

Cindy C.
11/2012
5.0
plumbing
  + -1 more
John from Rinchuso's did all of the plumbing on the new home we built. He did a great job and was always pleasant to work with. Almost a year after moving in, we noticed that some outside faucets had not been installed. John showed up and did all of the work at no cost. He and everyone else we dealt with at Rinchuso's was professional and easy to work with. They are true professionals.
Description of Work: Rinchuso's did all of the plumbing work on our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Eugene G.
07/2012
5.0
plumbing
  + -1 more
The service was excellent and the serviceman was friendly and helpful. See the story of what happened in the box above.
Description of Work: Lightning struck the wiring in the attic on Wednesday night and started a fire which melted the water and the gas tubing. I called Rinchuso's Plumbing on Friday morning and they said they would be there in 30 minutes after finishing up another job and they were there on time. They showed me the damaged that was done to my water and gas line and replaced the tubing.I was not expecting them to come on Friday when I called, I thought they would say it would be Monday before they could get to me. I was so happy when the secretary said it would be the same day. They completed the job in 1 day. Now my gas and water is working.The bill will be sent to my insurance company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty G.
04/2012
5.0
plumbing
  + -1 more
They have been doing my plumbing for probably 10 years. I like their quick response; they will be out here immediately if I call. Their quality is excellent and I will use them again in the future.
Description of Work: All of my plumbing is done by Rinchuso's Plumbing. They did the plumbing when I remodeled a bathroom last year. They reset the toilet and replaced a water valve in a leaky pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joe K.
02/2012
5.0
plumbing, water heater repair
  + 0 more
Their price was average but the quality of the work was so much better. The staff is friendlier. They did a good job. They were consciences about what they did. They didn't take any shortcuts. They spent time helping us out as far as explaining what they have done. We were very pleased with their work. I liked the customer service of this company. I would definitely recommend them. They are always on time. They were there when they told us. They are good about following up with us. They show up when we want them to.
Description of Work: They fixed a shower for us. They helped us install a dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brooks R.
02/2012
4.0
drain cleaning
  + -1 more
They got here quickly, and fixed the problem.
Description of Work: They cleared a drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean D.
03/2011
3.0
plumbing
  + -1 more
I was disappointed by how much time it took to do the job and the price they charged me.
Description of Work: I asked for a toilet to be seated and a faucet to be installed. It took them 2 hours and cost me 231.00 in labor and caulk. The caulk was not done well and I had to scrap it our and redo it.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$231
    • 1(current)
    • 2

Contact information

607 Mt Zion Rd, Shreveport, LA 71106

http://www.rinchusosplumbingandheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
LMP 125 TX RMP 18209
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Coolers,
Lawn Irrigation

FAQ

Rinchuso's Plumbing is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Rinchuso's Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Rinchuso's Plumbing offers free project estimates.
No, Rinchuso's Plumbing does not offer eco-friendly accreditations.
No, Rinchuso's Plumbing does not offer a senior discount.
Yes, Rinchuso's Plumbing offers emergency services.
Yes, Rinchuso's Plumbing offers warranties.
Rinchuso's Plumbing offers the following services: Residential and commercial new construction and remodeling. Plumbing and sewer repairs. Installation of water heaters. Sewer jetting.

Contact information

607 Mt Zion Rd, Shreveport, LA 71106

http://www.rinchusosplumbingandheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed