Mike Tilton Quality Plumbing & Heating

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Everything went well. He was very communicative, did a good job, and charged a fair price.

They were very polite and helpful, but they couldn't find any roots in the line. Ultimately, I ended up paying over a hundred dollars with nothing being done which I found excessive.

We had used them on a prior occasion with good results, and this time was no different. They responded right away, did a good job with the repairs, and charged a reasonable price for the work. We also appreciated that they cleaned up after themselves and didn't try to upsell any services.

Very responsive to my request for a quote on a tankless hot water system.

After talking to Johnny, one of MIkes plumbers, he told me they re-plumb these old houses all the time. So I had them return the next morning and re-plumb the entire house and place a water filter where the water main comes up to the house. They did a fantastic job and I no longer taste Cross Lake in my tap water! They did the job in one day and the craftsmanship is impressive. Mike's crews take pride in the work they do and it is obvious.

I called Mike Tilton's Plumbing late one afternoon in late Dec. 2012. The lady I spoke with was very friendly. I explained that the tank on the toilet had been leaking, and that I had turned the water off at the valve behind the toilet. Told her I needed to have it taken care of by the next evening as I had family coming in from out of state. I told her since the line was shut off, it could wait until the next day. She said she would call in the morning to let me know when they would come. The next morning at 8:30 I got a call from her saying they would come between noon and 2 pm. which was fine with me. The plumber called about 1:30 saying he was on his way and that it would be here in about 30 minutes. He arrived at 2:00, so he made it in the time frame the lady had given me. I explained to him the problem and that the water was off. He went right to work, wasting no time. While he was working I asked him to check the flush valve and flapper as it had overflowed once. He checked it out and replaced whatever needed replacing. He completed the work in about 30 minutes. He explained to me what he had done before he left. The work that he did solved the problem. The toilet is working fine now- no leaks I had never called a plumber before so am not aware of what other plumbers charge, but comparing to other repairmen I have had out for other things, the price was comparable. I did use the Angie's List coupon that this company provided on Angie's List. I would call this company again to do work.;

Great! Though Mike is the owner and does not perform the work himself, he cones out and performs a check to see what is needed and gives you an estimate. The estimate was fair and he didn't charge to come out and take a look at what was damaged. Our repair was somewhat complicated because it involved a plumber, carpenter and granite specialist. He coordinated with each department and they were all excellent. They performed high above any expectation and Mike was a phone call away at any time. Mike called after the repairs we completed to see if I was satisfied. I assured him that he had earned our business and referral for life. After being taken advantage of by the building contractor for our home in regard to the sink falling in three times and being patched back together, Mike had to reassure me a lot because it was hard for me to trust another person with this repair. He is above board and I highly recommend his work! Thanks Mike!

I called three companies and chose Tilton's to do the job based on price and availability on the same day. They actually called and were able to come sooner than expected just a couple hours after the initial call. The problem was diagnosed and fixed very quickly. The repairman was very polite and professional. I would rate this an A experience all across the board but I was surprised at being charged for travel 25 minutes across town since I chose them based on hourly rate. Not all companies charge this way and I paid about $45 more than I estimated.

They were nice people and arrived on time. Their prices were reasonable and I would recommend them to others.

When I got home, the faucet was repaired. Other than that, there was no indication that anyone had been in my home. I called Monday and asked them to fax me a bill. I felt that the charge was reasonable for an emergency call on a weekend.

Very pleasant and professional, from the first phone call (you get a human who can discuss the problem with you--no phone menus, no answering service), through the entire job. The time it all took was appropriate for a hard job, and the consulting they did. The names of the techs were listed on the invoice, along with the charges all broken out properly--for the main person, $90/hour, and for the assistant, $40.00/hour. There were separate twenty-five dollar charges for the K-50 machine and the sewer machine they had to use; I have no idea if this is usual. I've never seen such an itemized bill! The nice young tech asked if I had a coupon to use (these folks give coupons for future work). They left everything clean and neat. I would definitely use these folks again.