Welcome to Mike Tilton Plumbing & Heating
Mike Tilton Plumbing & Heating has been serving Shreveport and Bossier, LA and the surrounding areas since 2009. We make it our mission to provide customers with the highest quality plumbing and heating services available at a price they can afford. Our team of certified and experienced plumbers are available to help you keep your home or office running smoothly all year round.
We offer a wide variety of products and services to ensure the safety and integrity of your plumbing system, the comfort of your home, and the quality of your water. From complex underground drainage and water heater installations to fixture installations and gas line testing; Mike and his team will get the job done!
At Mike Tilton Plumbing & Heating, the comfort and satisfaction of our customers is our top priority. We’ll take care of all your plumbing and heating needs, so you can get back to enjoying what matters most. Give us a call at 318-572-5149 for more information!
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Any and all plumbing repair and install. We install and service tankless water heaters. If its plumbing, we do it. We also install and repair gas lines and gas systems and are a backflow certified company..
Services we don't offer
Septic tank installs. Septic and grease trap pump out.
very professional and pleased with the work that they did.
Description of Work: replaced sewer line in front of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
laura S.
12/2015
1.0
plumbing, water heater repair
+ 0 more
In the 8 hours they were at my house, they managed to fix the leaking water heater and hook up the plumbing under the kitchen sink (which leaks). They then proceeded to run hours worth of tests to figure out the gas line and the shower only to come to the conclusion I needed an entire new gas line. No progress on the shower. They then charged me $1030 and told me they'd be back next week to finish. The next day, I brought a second licensed plumber in to run the gas test-he pulled the permit, fixed the ONE leak and had the city inspect it within 2 hours. Amazing! I fixed the shower myself in 2 hours. Mike Tilton plumbing was completely unprofessional and had no issues taking advantage of a single female who was not able to be at the house to supervise. When I brought up the discontent, I was told there would be no changes.
Description of Work: Mike Tilton plumbing was supposed to run a gas test, fix a leaking water heater, fix a leaking shower and hook up the plumbing underneath the kitchen sink.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,030
Response from Mike Tilton Quality Plumbing & Heating
I would like to start my response by saying this customer contacted me just after this review was posted and informed me that if I took money off of the bill (half!), she would remove it from the site. That alone should make this review null and void as its a blackmail play on us. I hope that potential customers, upon hearing that, will disregard this review immediately. To further prove that this is a bogus review, I'll note that the stated work was requested after the customer previously hired another person to install the same plumbing we were called to repair and they did it all completely wrong. So the TRUE scope of work was to remove all of what the unqualified (but cheaper) worker installed, and then start over doing it right. So of course the work took longer and the customer was informed of this before we began. Not mentioning that in the review is a blatant attempt to mislead, and of course leads to a stronger blackmail position, which is the intent to begin with. Having said these things, I hope all potential customers now can see what this review is and I encourage all to look back at the rest of the reviews about Tilton Plumbing and form your decision based on everything on the site. There are 50 other reviews on this page that are completely positive and truthfully reflect how we operate. Keep in mind Tilton Plumbing has won the Angies List Super Service Award the last 2 years in a row. This is because we always do things the right way and I am very proud of that. Thank you! Mike Tilton, Owner
HORATIO B.
12/2015
5.0
plumbing
+ -1 more
Showed up when scheduled, went right to work and corrected the problem. Very professional and polite. Would definitely use again if needed. Outstanding service.
Description of Work: Repaired leaking toilet that had recently ran flooding part of the home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Shayne M.
11/2015
5.0
plumbing
+ -1 more
I called the company on Friday afternoon, Nov 13th, inquiring about plumbing services. I actually spoke directly to Mike Tilton. He was very friendly and professional over the phone. Mike wrote down all of my information and told me that he would have somebody out first thing Monday morning at 8:30 am, Nov 16th, to do the work. The plumber, Jason R., called me ahead of time around 8:00 am on Monday to let me know he was on his way to my house in Bossier. Jason R. showed up right on time as promised. and went straight to work. Jason was obviously very competent and didn't waste any time addressing the problems. I had a couple general plumbing questions and he took the time to answer and explain things regarding the work and how to avoid some of problems in the future. It is nice to have a company who values their reputation and actually goes above and beyond to keep their customers happy while doing professional work. I will definitely recommend Mike Tilton plumbing to others and use them in the future if needed.
Description of Work: Fixed leak on kitchen sink drain around disposal, unclogged slow draining master bathroom tub and shower, repaired outside faucet bib
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Parker B.
10/2015
5.0
plumbing, water heater repair
+ 0 more
The service was great. I never understand why plumbing companies charge so much. It was $105 for one plumber for an hour, $80 for another plumber to replace 2 gas valves and run a drain line for the water heater. The gas test fee was $195. The reconnect fee was $105. The parts were $45.00. The service was fantastic, the company was professional and I would use them again. I think the price is fair based on industry standards.
Description of Work: Gas test
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Courtney H.
07/2015
5.0
plumbing
+ -1 more
I made a call at 9am and had a technician there by 1pm The technician that was on the job was on time and got right to work. He fixed the problem in a reasonable amount of time and explained his work. They seem to handle business professionally, and I would not hesitate to use them again.
Description of Work: They repaired a rotted hot water pipe under our house that was in a tight spot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$327
Joseph L.
05/2015
4.0
plumbing
+ -1 more
Overall, it was pretty good. The representative was professional and knew exactly what he was doing. He knew about the type of shower connection that my plumbing had and how to fix the problem. After about 5 or so minutes, the water was at the perfect temperature. The only downside was that he had to bill me for the entire hour - $105. I probably should have realized there was a one hour minimum but I never saw it advertised anywhere. Seems fair, but it was a little unsatisfying.
Description of Work: A representative from Mike Tilton Plumbing came to my house promptly at the scheduled time and fixed a problem I was having with my hot water in the shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Sandy S.
05/2015
5.0
drain cleaning, plumbing
+ 0 more
Went Great. The plumber was quick and efficient, answered all my questions in a polite manner. Definitely would use this service again.
Description of Work: Cleared clogged kitchen sink lines
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$153
Terry H.
03/2015
5.0
plumbing
+ -1 more
Jeremy was knowledgeable, friendly, thorough and made sure to clean up as he worked. He explained why the parts we bought wouldn't work and gave us the name of a supplier to check out for the parts we need.
Description of Work: They pulled a toilet , replaced wax ring( which needed 2 because of a problem with the offset) , put in all new workings in back of toilet(we provided the repair parts) then reset toilet. He then adjusted the rod in the drain for water flow in the shower and pulled faucets to change out to new ones we had only to find out we had purchased wrong ones.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$256
I D.
03/2015
5.0
plumbing, water heater repair
+ 0 more
On Wed., March 11 near the end of the working day, I paid online via Angie's list for the hot water system flushing special offered by Mike Tilton's Plumbing Company. I was contacted by the owner within the next few hours online, and arrangements were made by telephone the next day for the plumber to come on Friday morning! I received a telephone call early Friday morning to indicate that the plumber was on his way. He arrived and within an hour he got to the heart of the problem! Simply flushing the bottom of the hot water heater did not confirm that we had a problem, but I knew we had one because of the evidence in the house (e.g., dark or dirty water coming out of the tub when the hot water was turned on, and white clothes being dingy after a hot-water washing machine cycle).The plumber suggested that the lack of evidence from the "bottom flush," simply meant that the entire hot water tank needed to be drained to give any silt a chance to surface. It did! Next the plumber came inside for the "inspection" portion of the service. There were other plumbing problems: some I was aware of and others that I had not realized. There was an agreement to repair only for the cost of parts whatever work could be done during the allotted time frame in the initial purchase. The plumber made sure I understood everything that was being done. He did his work in a timely manner, and checked everything that could be related to our water problems. He even indicated areas that may need attention in the future. He was very knowledgeable. When he left I felt absolutely fantastic about the fact that we had finally gotten someone to address the problem we had been trying to resolve for more than a year! I will definitely use Mike Tilton's Plumbing Service in the future!
Description of Work: I received the hot water heater system flushing and check of the entire plumbing system for the posted sales price of $135.00. Other plumbing areas that needed attention were also included for the cost of materials, until something I needed was going to require more than the time allotted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Deborah B.
03/2015
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
It went very well, except for the news of a collapsed line. They were prompt, courteous, personable, and worked efficiently. I was very pleased. The senior discount was a courtesy that I appreciated.
Description of Work: I contacted the owner on a Sunday through the Angie's List message system, and Mike Tilton responded positively to my request for help on Monday morning. The sewer lines at my house were clogged and wreaking havoc with operation of the shower, toilets, sinks and washing machine. They cleaned out all lines except one determined to be collapsed. They installed a new toilet, as the wax ring needed to be replaced, and a comfort height was needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$760
John N.
02/2015
5.0
water heater repair, plumbing
+ 0 more
Service was excellent! I would recommend this company to anyone.
Description of Work: Fireplace insert installed, water heater service and other miscellaneous around the house. Dishwasher installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
sweaty K.
12/2014
2.0
plumbing
+ -1 more
We agreed on the price of $400. They charged me over what we agreed on. They tried to charge me more for the pipes when they were included. We showed him we have everything for job.
Description of Work: They installed a faucet.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$506
Response from Mike Tilton Quality Plumbing & Heating
I do not respond to very many reviews as they usually tell the story, good or bad, about the work we perform and that's good enough for me. However, this review is not reflective of the work performed nor the agreement in place and I am compelled to respond. The customer called me around 2 in the afternoon and was upset about something to do with her plumbing. I could not understand her heavy accent very well so I went straight to her house after the phone call to talk to her in person and was told my coming right over was appreciated. With that said I'm not sure why the 'D' was given for promptness. The customer hired previous contractors she was not happy with and wanted me to replace a shower valve, tub drain, and install 2 faucets to complete their work. I gave a price of $550 to do the job. I was told (in an abrupt and aggravated manner) that was too much and asked if all of the materials were supplied could I do it for $400. I agreed even though this was a low price and I stressed to the customer exactly what materials they needed and that it needed to be onsite when we arrived to do the work. They agreed to this. When we arrived to do the work, we were handed the faucets and no materials. The customer said the hoses that came with the faucet were the materials, which was deceptive to say the least, especially considering they were informed what materials would be needed and agreed. My plumber installed the plumbing and used company materials and the bill came to $506 because there was $106 in materials used. The customer became irate and verbally abused the men onsite and handed them a $400 check and told them to leave immediately. I have never had a customer put a dishonest review on this site that I proudly hold a stellar reputation on. The worst part is I was truly trying to help this customer out. I did not suddenly after dozens of completely satisfied customers decide to rip someone off out of the blue. I have very loyal customers and simply cannot keep up with the demand for our services so I feel comfortable about how things are done at Mike Tilton Plumbing & Heating. I run an honest business that does very well and there are unfortunately a few people out there who will take advantage of honest people and businesses. I sincerely hope this review is seen for what it is, an unfair retaliation against my company. I invite all potential customers to read the many other reviews on this site pertaining to my business as I am proud of the long list of positive responses and will continue to provide the good, honest service that is the foundation of our solid reputation. -Mike Tilton, Owner
ADRIAN C F.
09/2014
5.0
plumbing, water heater repair
+ 0 more
Originally used Tilton on the installation of plumbing for installation of a gas line for a new stove, an estimate was requested and Mike Tilton told me that it would not exceed $360.00 and I was pleased that. The installation was professionally done and Mike was very nice and pleasant to do business with. NOW with the slightly bitter story, which I consider my wife's fault and not Tilton's. Our hot water heater started leaking from the tank pretty severely and having used Tilton's before with good results she called them to come replace it WITHOUT requesting an estimate. and when the plumber completed the job he gave her an invoice for $ 800.00 PLUS dollars. She was very unhappy with the cost but paid it since she did not ask for an estimate before doing the job. Lesson learned !! Otherwise we are still pleased with Tilton;s work and will use them again when needed, '
Description of Work: Replaced hot water tank`.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$875
Andrea J.
08/2014
5.0
drain cleaning
+ -1 more
It was good. I had scheduled him to do the work but it rained so I didn't get the work done 'cause I had to go out of town so I actually plan on calling him yesterday and I forgot. He was within the ballpark. He gives a discount.
Description of Work: He came out and gave me a quote and stuff to clean out clogs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Susan H.
07/2014
5.0
plumbing, water heater repair
+ 0 more
Very Good. While they were replacing hot water they also repaired several faucets. One of the toilets had a small leak that was from a cracked bowl and had to be replaced.
Description of Work: Replaced hot water heater in attic and a toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
David C.
06/2014
3.0
plumbing
+ -1 more
We replaced the water heater and found out he did not diagnose the problem correctly. It was not until the second plumber found the real problem why I still was not getting hot water. I had a slab leak. With all the water turned off, we looked at the water meter and it was still going full blast. So, I call The American Leak Detectors, who used a machine to locate the leak at its source. He found it and recommend re-routing the hot water line from the hot water heater to the kitchen sink. To me I wasted $85.00 for the service charge. I hate paying for something and nothing was fixed and still had the same problem. I will not hire them in the future.
Description of Work: I did not have hot water. He tried to remove the bottom heating element. It was too tight. He informed me that they swell up over the years and is very hard to loosen up. Since my unit had a 6 year warranty and we had it over 9 years now, it was due for a replacement. He told me I need a new water heater.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$85
Response from Mike Tilton Quality Plumbing & Heating
Hello member, Thanks for taking the time to leave feedback for our company. We take all reviews seriously as we continue to grow in all aspects for our business. Unfortunately, as we look through our database, I’m unable to locate your service address or name. I’m afraid that this may be directed to another service provider in the area. Again, as we drive to make every member feel comfortable with our services, we want to make sure that you were treated better than what you have listed in this review. As we continue to investigate your feedback, if you do notice this being for the another company, we would still like the opportunity to help with your negative experience that someone has caused in the Plumbing industry. Feel free to call 318-572-5149 to discuss further on how we can help. Thanks! Mike
laurie H.
04/2014
5.0
water heater repair, plumbing
+ 0 more
I was given a verbal estimate of $750.00 on the phone if it was routine. The man was very nice and pleasant. This seemed to be a fair price. I scheduled a first morning appointment for later in the week. Jason called me before he came and was very prompt. My instillation was not typical. The water heater was half in the attic and half in the closet to use for storage. He had to get another guy to help remove it. There were parts he need to replace as well. I did have my 5% Angie's List discount so I ended up paying $912.50. He was there for over 3 hours and did a great job! I even left the house to do errands and he called when he was just about to finish.Jason was very courteous and efficient .He even cleaned up his mess! I would recommend this company.
Description of Work: He replaced my 14 year old water heater.!
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$960.5
Mary P.
02/2014
5.0
plumbing
+ -1 more
I had friends installing a washer and when they tried to take off the hot water hose it was corroded broke sending hot water everywhere. Once we got it turned off and cleaned up I started the task of locating a plumber at 9 pm at night. I called and was able to get an appointment for the next morning. He even called back to bump me up to the first call. When Jason arrived he was very courteous and went right to work. He explained to me what he needed to do to cut the sheet rock to get to the pipes and that the valve would be different. He finished hooking up my washing machine and even offered to plug my dryer back up for me. While I had someone there I inquired about replacing my non-working disposal with a regular drain. He said no problem he should have the stuff on the truck. He was finished with everything in two hours and price was very reasonable. I would definitely recommend this company and use them again. I was extremely please with the service!!!
Description of Work: Repaired Hot Water connection to Washer and changed out disposal for a regular drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$262
Hal W.
01/2014
5.0
drain cleaning
+ -1 more
I've used them in the past and had good experiences. Mike and his crews respond quickly, have reasonable prices, and do quality plumbing work.
Description of Work: They cleaned out some drains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lindsay K.
01/2014
5.0
water heater repair
+ -1 more
I've used Mike's services seven or eight times. He was always upfront and honest about costs, and he didn't try to upsell. In addition, he always responded quickly to my calls, arrived on time for appointments, and did quality work.
Description of Work: They installed a commercial grade tankless water heater.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dixie J.
01/2014
5.0
water heater repair
+ -1 more
This was my first time using the company, and it went well. The technician was very knowledgeable, very courteous, and did good work. Furthermore, he was the only technician we had to deal with which was nice since the job required more than one visit to the house.
Description of Work: They repaired a tankless water heater which included multiple visits and the replacement of circuit boards.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
jacob C.
01/2014
5.0
plumbing
+ -1 more
I've used Mike's services in the past with good results, and this time was no exception. He's great at responding quickly and fitting me into his schedule if it's an emergency. Furthermore, he does quality work and charges reasonable prices. Ultimately, he's a good plumber, and I would recommend him to others.
Description of Work: He fixed a water line at my rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Carol B.
01/2014
5.0
drain cleaning, plumbing
+ 0 more
I've used Mike's company several times over the past year, and my experiences have been awesome. He and his workers are courteous, they work quickly and efficiently, and they always do a great job. They're very professional as well, and I would highly recommend their services.
Description of Work: He installed a new garbage disposal, replaced a shower head, replaced the inner workings of a toilet, and cleaned out my house's pipes. Additionally, he fixed a leak in a pipe leading away from the house. He did all of this work over the course of four hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$422
Michelle M.
01/2014
5.0
plumbing
+ -1 more
This was our first time using the company, and it was great! They were able to complete the work on the same day that we called, they arrived on time, and they did a quality job for a reasonable price.
Description of Work: They installed a new drain line in the bathroom of our rental property.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Heating and Air Conditioning
FAQ
Mike Tilton Quality Plumbing & Heating is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Mike Tilton Quality Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mike Tilton Quality Plumbing & Heating offers eco-friendly accreditations.
No, Mike Tilton Quality Plumbing & Heating does not offer a senior discount.
Yes, Mike Tilton Quality Plumbing & Heating offers emergency services.
Yes, Mike Tilton Quality Plumbing & Heating offers warranties.
Mike Tilton Quality Plumbing & Heating offers the following services: Any and all plumbing repair and install. We install and service tankless water heaters. If its plumbing, we do it. We also install and repair gas lines and gas systems and are a backflow certified company..
Septic tank installs. Septic and grease trap pump out.