Services we offer
Reviews
1.64 Reviews
Showing 1-4 of 4 reviews
William H.
02/2022
hardwood floor
+ -1 moreAbsolutely horrible service! The guys in the store are very helpful and friendly. However, they contract the actual flooring put in with outside contractors. They require the job paid in full prior to starting. Then, your stuck! Going on 2 weeks and a small condo flooring still not done. The outside contractors don't show up and the company does very little to assist. I've never experienced just horrible service. Never again! BEWARE. Don't walk away from this company. RUN!
Description of Work: Flooring replaced
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$11,000
Deborah L S.
05/2015
hardwood floor
+ -1 moreThe flooring I picked out was supposed to be halfway between the harder wood and softer wood; it was right in the middle. I had several, several scratches on the floor and I don't even know where they came from. I am disappointed in the wood and I am disappointed that we did not have the quarter-round down, but did not realize it was my responsibility. It is a floating floor and there are several places that almost pinches my foot when I step on it. Because we had a cement foundation they could not nail the floor door. Because it is a floating floor it just snaps together and they can't glue it. When they chipped up the tile in the foyer and kitchen (I even rented the machine for them to do it) they did not do a very good job of getting the leftover grout up. My dad is on Fentanyl patches and some of them turned up missing.
Description of Work: I used Lumber Liquidators to install flooring.
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$14,000
jonathan L.
01/2015
hardwood floor
+ -1 moreAbsolutely horrible! Lumber liquidators still will not send the installer back to lay the quarter round. I am having to hire a private contractor to finish the work.
Description of Work: Lumber liquidators measured my floor area and sold me floor & trim. I purchased this floor Dec 3rd 3014. I was told the floor would be installed Dec 17,2014. After 6 no shows and no phone call from Lumber liquidators the installer finally arrived and laid flood January 9th 2015. When I arrived home after work, I looked at the new floor and noticed no quarter trim. The floor was 1/8" from the wall with no trim. I called lumber liquidators and asked where the quarter round was. I said I purchased trim. He said yes but not quarter round. I then told the estimator, you measured the floor and trim but left off the trim to hide the exposed edgeing? He said yes . I then purchased the quarter round but the installer refused to come back out to install it. Also the installer left a huge mess. This past weekend my wife and I cleaned up the installers mess and discovered a gummy substance on the floor in several areas. I contacted Rudy the installation manager with Lumber Liquidators and he called his installer who called me and said he did not do that. He was the only person in the installation area working! This was a very very poor working relationship due to lumber liquidators extremely poor communication skills with clients! There are no communication skills with client and installer! When I am told 6 times by the installer, I will be there on this day and I take off work to meet him and he no shows. Further more, when he did show up the second scheduled date he left because I did not have room above 65*. I was never told to provide heat or to have this room heated. I then ran heaters for 2 days and installers showed up laid 1/2 the floor then left at 1:00pm to go watch the LSU / Notra Dame game and did not return till the following Monday! This was a cluster F from start!!!
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$3,200
Elizabeth M.
05/2014
hardwood floor
+ -1 moreunknown
Description of Work: I purchased the hardwood flooring for my living and dining room from them. They were helpful and reasonably priced. Would use them again if we decide to add more hardwood.
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Yes, I recommend this pro
$800
Contact information
343 Bert Kouns Industrial Loop Exp, Shreveport, LA 71106
www.lumberliquidators.com/storelocator/store.jsp?storeLat=32.398178055882454&storeLong=-93.7607292830944&storeName=Shreveport+%231151&zipCodeSearchStr=71106&storeId=235Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 6:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation
FAQ
Lumber Liquidators - Shreveport is currently rated 1.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
No, Lumber Liquidators - Shreveport does not offer free project estimates.
No, Lumber Liquidators - Shreveport does not offer eco-friendly accreditations.
No, Lumber Liquidators - Shreveport does not offer a senior discount.
No, Lumber Liquidators - Shreveport does not offer emergency services.
No, Lumber Liquidators - Shreveport does not offer warranties.
Lumber Liquidators - Shreveport offers the following services: Hardwood flooring sales, installation & refinishing.
Contact information
343 Bert Kouns Industrial Loop Exp, Shreveport, LA 71106
www.lumberliquidators.com/storelocator/store.jsp?storeLat=32.398178055882454&storeLong=-93.7607292830944&storeName=Shreveport+%231151&zipCodeSearchStr=71106&storeId=235Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 6:00 PM