The lock was repaired immediately. New rollers had to be ordered, which necessitated another trip for their installation. It took longer than estimated for the rollers to be shipped from the manufacturer, which was a bit frustrating, but Glass Services came out immediately upon receipt of the new rollers to install them.
Description of Work: Rollers were replaced on patio sliding door and lock was repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$140
Pamela P.
11/2015
5.0
glass repair
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$15
James R.
05/2015
5.0
glass repair
 + -1 more
Prompt service and exactly as estimated
Description of Work: Replaced home window glass
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
donna H.
02/2015
5.0
glass repair
 + -1 more
They're really good. They were really nice. The price was good and quality was perfect. I've been recommending them to people. I did have some glass work done by another company and it was really bad.
Description of Work: I've used Glass Services. I got some glass cut for my tabletop and it didn't fit just right. They took it back and redid it without any problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$217
Ronnie S.
08/2014
1.0
glass repair
 + -1 more
Came out and measured for a new door. when the new door came in it did not fit. Since they did not measure to see it the new door was going to fit they tore the old door down and did not know the new door wasn't going to fit until the tried to put it in. So I called to see if they would put up a curtain or something so I could use the shower ( the old door was destroyed ) while they ordered a new door. However no one called back. After I called a couple more times ( and they would say someone would call) I gave up. They did apologize when they came out to install the new door about 3 weeks later.
Description of Work: replace shower glass door
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
Virginia C.
06/2014
5.0
glass repair
 + -1 more
very professional and knowledgeable, friendly associates. answered any questions. cleaned up afterwards
Description of Work: removed old shower door and installed new door plus hardware and disposed of old materials
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Janet C.
01/2014
4.0
glass repair
 + -1 more
lIt went well. They were very nice, polite, professional. They did a great job of removing the framing wood molding in the door--which must have been original : 1914--with out breaking it and used the same nails in the molding when putting it back. The only suggestion which would have made me happy, was if they had done a better job cleaning up after installation.
Description of Work: 1.They removed the old broken glass 2. removed the wood pieces framing it in. 3. Installed new glass. 4. put silicone seal on the glass. 5. Replaced old wood molding holding glass in. 6. Modest attempt at cleanup.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
Michelle M.
03/2013
5.0
glass repair
 + -1 more
First they came out to measure and give me an estimate. Called me a couple days later with the estimate. Ordered the doors. Installed 3 weeks later.
Description of Work: Installation of glass shower wall and doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Cindy C.
11/2012
5.0
glass repair
 + -1 more
Glass Services is awesome. I had an automatic door closer that had been installed on the inside of a door which made it impossible to hang any kind of window treatments. The company who installed it told me it HAD to be that way. Robert from Glass Services took one look and knew how to fix the problem. He ordered the parts, called me when they were in and had technicians here very quickly to install the parts. Both of the technicians who came to my home were knowledgable, professional and courteous. They are my new glass company, as they worked very hard to solve my problem and make me happy. I will always recommend them to others.
Description of Work: Moved an automatic door closer and replaced a handle on a glass exterior door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$403
Stephen P.
03/2012
3.0
glass repair
 + -1 more
I was out of town when they installed it on a Thursday but I had two friends look at the installation after they finished. Separately, they both stated the handle of the door was installed crooked. I called the company to state my displeasure. I wanted them to come out right away and fix the problem. They said they were tied up for that Friday and I would have to wait until Monday. I asked them to come out Saturday and they stated they would not. I was very upset at paying the extremely high price for just a shower door and having them decide that I would either probably not notice the poor workmanship, or not say anything about it and would just deal with it. If someone is paying that ridiculous high price for a glass shower door, then the installers (and their managers) must instill the highest of quality in the workmanship. To think that they would just let that mistake go is unacceptable. I had to wait for a new part and installation until the following Wednesday. They did offer a discount which I refused (don't know how much it would be)... I just wanted them to fix it ASAP. The rest of the door was installed correctly.
Description of Work: I wanted to install a glass shower door (approx 2.5' x 6') in my newly remodeled bathroom and they charged $650. I was not happy with the high price but it seems to be the industry standard to overprice the glass because it is special safety glass. I needed oil rubbed bronze finish so that added ~ $100 to the price and the semi frame cost another $100 for a total of $650. I fully expected the best quality and professionalism given the high price.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$650
Contact information
1118 E BERT KOUNS INDUSTRILL, Shreveport, LA 71105
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Service Categories
Glass and Mirrors
FAQ
GLASS SERVICES is currently rated 4.3 overall out of 5.
No, GLASS SERVICES does not offer free project estimates.
No, GLASS SERVICES does not offer eco-friendly accreditations.
No, GLASS SERVICES does not offer a senior discount.
No, GLASS SERVICES does not offer emergency services.
No, GLASS SERVICES does not offer warranties.
Contact information
1118 E BERT KOUNS INDUSTRILL, Shreveport, LA 71105