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Colville Plumbing & Heating Co Inc

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling

Reviews

4.320 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
5%
2
10%
1
15%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.2
punctuality
4.6
Showing 1-20 of 20 reviews

J Preston R.
09/2018
5.0
drain cleaning
  + -1 more
They responded on a Sunday afternoon and finished the job on Monday. Very professional and reasonable price.
Description of Work: Came home after vacation and found sewage plugged up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Beatrice Sonnier P.
12/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: drain was stopped up and washing machine did drain cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Ryan G.
02/2015
5.0
plumbing
  + -1 more
Pretty great, just considering it got done at 3 a.m.
Description of Work: A hot-water hose coupling under our bathroom sink sprang a leak at, it must have been 2:30 a.m. Virtually no one had availability, so we were looking at cutting the water to the entire house until a plumber could on the morning (thank goodness this was a weekday). Colville woke up a guy a town away and sent him over, had the parts, even kept it as quiet as possible at my request to keep from waking my wife and daughter. Quick, thorough, and most importantly, fixed - right then.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

leah D.
02/2014
5.0
plumbing
  + -1 more
Always quick and efficient!
Description of Work: We use them for various plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rob S.
07/2013
1.0
plumbing, drain cleaning
  + 0 more
Charged $150 to snake drain and took 10 minutes. Since we already paid for an hour, I asked if they could look at a leaky faucet. The plumber said no, that that would constitute another call and would cost another $150.
Description of Work: Cleaning out drain.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$150

Jimmy B.
07/2013
5.0
plumbing
  + -1 more
Quick and efficient. No problems
Description of Work: Clean out drain in kitchen/laundry area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marijo B.
05/2013
1.0
plumbing, drain cleaning
  + 0 more
He ran that and quot;snakeand quot; down the tub drain and left. Before he left, I ran water into the tub and it was still stopped up, so I asked him to try again. He said NO. left the house, got in his truck and left. We never paid Colville, of course, and we told them the reason we would not. We've never used them again.
Description of Work: He came to unplug the bathtub drain.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Janet M.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
I was very pleased with the technician, his professionalism, expertise and speed in which he completed his work. I will definately use him the next time I need plumbing help.
Description of Work: My AC did not work because the drain line between the AC and home drain lines were blocked. Colville did a great job, fixed the problem and explained the processes performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Sharon B.
03/2013
2.0
plumbing
  + -1 more
I am very disgusted with Coulville Pluming. After the plumber came out on Thursday 02/07/2013, and advised me that I had a broken sewer pipe and this was considered an emergeny, I was advised that I would be getting a call from his boss either Monday or Tuesday of the next week which I never received, even when I called the Monday and Wednesday of that week. I also called on Thursday of that week and got the answering serve. The time was around 4:30 pm and was advised that the office closed @ 4 PM and offered to send a message out which I declined. I searched for another plumber. this is entirely inexcusabe. Coulville Pluming could have had the courtest to at least return my calls. This is March 11, 2013 and I have never received a call from Coulville Pluming and have gone with another company about 3 weeks ago.
Description of Work: I called Coulville Plumbing because I have used them in the past and was very satisfied with their work. The reason I called this time was because the washing machine line was backing up causing water to come into the utility room and when I drained one side of the kitchen sick, the water would back up into the other sink. One plumber was sent out on Thursday, February 7, 2013 and went up on the roof to clean the line but advised me that I had a broken sewer pipe because he hit mud and showed me the mud on the end of the rotor snake. He then called his boss and then advised me that I would get a call either Monday or Tuesday of next week as this was considered an emergency. I did not get a call on Monday so I called them and was advised that they would send a message out. Tuesday was Mardi Gras so I assumed the office was closed. I called back on Wednesday and was advised that the boss was making his calls. I never received a call back. On Thursday I called airing 4:30 PM and the answering service answered and advised that the office was already closed but they could send out a page. I advised them no. At this point I was very dissatisfied and decided to find another plumber. This is entirely inexcusable. Coulville Plumbing could have had the courtesy to at least return my calls.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Jamie B.
01/2013
2.0
plumbing
  + -1 more
NEVER got any response for 3 days after calling to discuss need.
Description of Work: Well......once again, I tried contacting this service provider due to the score on this website...... I called on the 8th, was told that someone would call me back to discuss my needs and an estimate - and NO ONE ever called me back - at this point, its 3 days later. I don't understand how these businesses get good ratings with this total lack of response. Good thing I don't have an emergency.

Rating CategoryRating out of 5
responsiveness
1.0


Elaine P.
11/2012
5.0
plumbing, drain cleaning
  + 0 more
They're really good to work with overall.
Description of Work: They unclogged a pipe quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie S.
11/2012
5.0
plumbing, drain cleaning
  + 0 more
He was able to come on a sunday did greart work had to go to the store for extra parts but was fast and finished fully.. was delighted with the service.
Description of Work: He replaced a seal on the base of our toulet.. a flange had broken right before a big party here..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Ryan P.
08/2012
1.0
plumbing
  + -1 more
This plumbing company was hired to complete plumbing work in our home addition project. One of their plumbers came out twice to begin the work. When it was time for this same guy to come back to finish up our project, he never showed up. The company had been paid in full, the owner would not return phone calls, and our work was never completed. We had to hire someone else to finish up the work so that our addition could be complete. On top of that, the work that the guy did was messed up. The hot and cold water settings in our bathtub/shower are reversed. We would definitely NOT recommend that this company be hired for any projects.
Description of Work: General plumbing work in a home addition project.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$800

Alan A.
06/2012
5.0
plumbing, drain cleaning
  + 0 more
They are good. They are very prompt and very knowledgeable. They are reliable and really nice. I would absolutely use them again.
Description of Work: I used Colville Plumbing & Heating because I had a toilet overflow and they also did a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Kerry M.
05/2012
5.0
home remodeling
  + -1 more
I was impressed with their services and when I am ready to do the work I will be calling them.
Description of Work: Colville Plumbing & Heating Co Inc came out and gave an estimate for about $5000.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Matthew M.
05/2012
5.0
plumbing
  + -1 more
They were very punctual and professional. They did a good job at a good price.
Description of Work: They did some plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine P.
02/2012
5.0
plumbing
  + -1 more
Very high quality, prompt, and resonable
Description of Work: New Construction Plumbing installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Ann B.
11/2011
5.0
plumbing, home remodeling, drain cleaning
  + 1 more
Dos - Response time is very good; work is efficient, professional attitude, explain the problem with customers, reasonable prices. Don'ts - Can't really think of anything they don't do well at..
Description of Work: I have used Colville many times for drain cleaning and stopped up plumbing. I recently used them to install 2 new commodes which I purchased from The Plumbing Warehouse. They offered to pick the commodes up for me but recommended I have the Plumbing Warehouse deliver in the event a defect would be found when the box was opened. When they went to install the commodes, it was a tight fit so they worked with the Plumbing Warehouse to get the job done without the need to purchase another style. After they completed the installation, they took the old ones with them to dispose them somewhere else. I've always been very pleased with their work. A couple of years ago, I had some major drainage problems outside which cause all plumbing in the house to back up due to overgrown tree limbs that got into the pipes. The job required the city to work with them to remove tree stubs under the street. After working with the pipes underground in my yard, they cleaned it up. They are very professional, respond to a call quickly, work efficiently and are reasonably priced. Their outstanding services is why I continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Melanie S. G.
06/2009
5.0
drain cleaning
  + -1 more
I called. They came out immediately and fixed the leak and then provided a recommendation for a sheetrock man to fix the drywall.
Description of Work: Fixed leak in wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Ann B.
06/2008
3.0
plumbing
  + -1 more
Not so great. The washer/dryer moved to the garage and when it was hooked up, the hot and cold water were switched, so they had to fix that. When the utility sink was installed later-same thing. Finally, when the remodel was complete and we first used the shower-same thing. Instead of going back and correcting it at the source, it is now corrected piecemeal. At least it's corrected. Worse than that inconvenience, when they moved the toilet drain, they neglected to move the toilet shut-off valve. In fact they left it where it was for the old toilet location and they left it as a very short stub and it "got lost". It was covered by the guys who did the blown in insulation. Then that was covered by the sheet rock, which then was covered by tile. When the toilet came in and got installed-where was the shut off valve? Gone! Luckily my general contractor didn't panic, AND this mistake occurred on an outside wall. My general contractor used a diamond bit to drill through the tile from the bathroom side where the shut-off needed to be, pulled off some siding outside, stuck a nail through and had the plumber weld a pipe to reach the new location. So, Colville, or at least the guys who came out to do my job, were not paying attention to detail. Those were some pretty significant screw ups. They were corrected however. Also, Colville were the only subcontractors we used who did not show up when they said they would and who were hard to get a hold of. The plumbers here are very busy-but still it doesn't reflect well on them.
Description of Work: Remodel of bathroom. Removed cast iron tub. Broke cement to relocate toilet and shower drain. Relocated washer/dryer line. Install utility sink. Rough in. Installed all new plumbing fixtures.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$4,000

    Contact information

    304 Zachary Dr, Scott, LA 70583


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Kitchen and Bath Remodeling

    FAQ

    Colville Plumbing & Heating Co Inc is currently rated 4.3 overall out of 5.
    No, Colville Plumbing & Heating Co Inc does not offer free project estimates.
    No, Colville Plumbing & Heating Co Inc does not offer eco-friendly accreditations.
    No, Colville Plumbing & Heating Co Inc does not offer a senior discount.
    No, Colville Plumbing & Heating Co Inc does not offer emergency services.
    No, Colville Plumbing & Heating Co Inc does not offer warranties.

    Contact information

    304 Zachary Dr, Scott, LA 70583