With over 25 years of collective industry service, 1st Response is a qualified, locally trusted, 24 hour emergency water and fire damage restoration company of professionals.
During your hardest moments of life, allow us to work for you, the homeowner. We are qualified to protect and serve the best interests of your family, property, and most important, those invaluable years of precious memories made in your home or building with those who matter most.
Our goal is to get you back to your deserved pre-loss condition. We start on this with the 1st step of our company motto in being the -First in, Last Out.
Business highlights
Emergency Services Offered
Eco Friendly
Services we offer
24/7 Emergency Water Removal
Water Damage Restoration
Sewage Cleanup & Waste Removal
Storm Water & Wind Damage
Flood Water & Disaster Recovery
Pipe Burst & Plumbing Leaks
Emergency Tarp & Board-up
Fire & Smoke Damage Restoration
Soot Removal & Odor Control
Non-Complex Repair Services
Contents & Personal property
Evaluation, Pack-out & Pack-back
Content Processing & Cleaning
*BEWARE* Be sure to ask the right questions when hiring contractors. Be sure to ask Malik with 1st response his State Contractors License # and call the State Contractor's Board and ask about business practices. BBB know company and owner by name! Be sure to ask Malik if ever in convicted of contractor fraud or check for yourself with Laf PD or courthouse records. *BEWARE*
Description of Work: Rental upgrade
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,800
Kerry M.
03/2022
5.0
Called Malik stevens with First response when I had a hot water tank explode. They responded and with in 2 hours someone was to my home located 45 mins away. They helped me through a nightmare and also helped me through understanding my insurance process as much as he possibly could. Great attitude and great business. Felt like dealing with a loved family member. HIGHLY Recommended!!
Description of Work: Water damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jhai S.
10/2021
5.0
WOW!!! CANCEL the other company. 1st Response is PHENOMENAL! It is so hard to find a reliable tradesman. These guys are experts. Professional, presentable, intelligent, leaders in this group. Do your family a favor and call 1st response if you ever have water damage. Solid team right here!!!!!
Description of Work: water damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leia S.
10/2021
5.0
The service was amazing and as quick as it could be . Everyone was so nice and helpful. They kept me updated the whole time . If I ever have water damage again this company will be my #1 choice .
Description of Work: Water Damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corey L.
10/2021
5.0
Malik. and his team were beyond diligent to their services. Malik's team was meticulous and very attentive on every aspect of the project. From keeping me informed in every single process, as well as giving me real time updates. Above and Beyond is not even enough to say what they did, When it came to removal of debris and wood etc., from flooding. They were very rapid with their process to remove all of the above, When it came to the mold remediation, the Chemicals and The equipment was state of the art. Every single aspect of this job was executed flawlessly. Malik from the beginning of this process treated me as not just a friend, But more like a partner in this project. Proud to say I would hire 1St response for any other situations that may arise.
Description of Work: Water & Smoke Damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st Response Emergency Repairs, LLC
Thank you for such a great feedback. It is our honor to serve you! We appreciate you, [Member Name Removed].
Daisha L.
10/2021
5.0
Very friendly staff as well as amazing service!
Description of Work: Water & Smoke Damage
Rating Category
Rating out of 5
Yes, I recommend this pro
Luis G.
10/2021
5.0
Not enough words to describe how great this company is.
Description of Work: Water Damage Repairs
Rating Category
Rating out of 5
Yes, I recommend this pro
Valen G.
10/2021
5.0
Love what this company stands for and their professionalism!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water & Smoke Damage
FAQ
1st Response Emergency Repairs, LLC is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
1st Response Emergency Repairs, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 1st Response Emergency Repairs, LLC does not offer free project estimates.