With more than 75 years or experience, Marcotte's Air, Heat & Refrigeration, LLC works hard to bring each customer the best possible service and quality available. We look forward to working with you soon on your next project. We welcome your questions and thank you for your interest.
He replaced two fuses and a sequencer. I looked up the OEM prices and added them up to $80.00. My cost $395.00. Additionally he bypassed the one fuse and left before seeing what happens to unit on full cycle. Well the sequencer was bad and remains on when the unit is off. No fan running and lots of heat in the air handler. Fire.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
joe c.
11/2017
0.5
This Company Marcotte's Will over charge you Big Time ! He charged me for a Thermostat $150.00 & I looked it up on line & it sold for $39.79 & I know there was nothing wrong with the one I had. He also was only at my place for less then 2 hours. He told me I need a complete system. He charged me $718.00 Like a fool I paid him. He never even showed me a bill. But this is not over by far.
Rating Category
Rating out of 5
quality
1.5
value
0.5
responsiveness
1.5
Vernette H.
10/2017
5.0
I have never had such fast, professional work done in my home. The gentleman really listened to me to understand my problem. Thank you very much. Will definitely call on you again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James B.
10/2017
4.0
good job
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Fran K.
07/2017
5.0
Very prompt and knowledgeable
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Rob L.
07/2017
3.0
They were on time and evaluated and repaired the problem quickly.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Robert K.
06/2017
5.0
Very knowledgeable, fast and friendly,price was well below what we expected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jairo E.
05/2017
5.0
He was quickly responsive even on mothers day weekend. Did not take him long. I was up in running in few hours. Priced fairly .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael M.
04/2017
5.0
Very professional, knowledgeable, informative, prompt, and arrived when he said he would. He quickly found the problem, explained what the problem was. He completed the repair on the first visit. I would recommend him to everyone. I also had him come back and replace a water heater. Again, he did a great job. I don't normally write reviews. But his great work and service warranted it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Al H.
04/2017
4.0
Paul was a true gentleman and professional. He was able to diagnose the problem right away. Job was done very well. His rate was very reasonable. I highly recommend him. I will be calling Paul for all my AC needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marco's P.
02/2017
5.0
Owner was prompt efficient and fit me in asap as a business needed device right away!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jewel Q.
09/2016
5.0
Paul Marcotte was extremely personable and professional. He was here within less than an hour of the call. While here he showed us each part and problem. I would definitely use him again. His card will be kept in a safe place. Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Abe D.
09/2016
4.5
very satisfied with work
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Robert P.
08/2016
5.0
Paul Marcotte is a very personable service provider. He came the same day we called and fixed the problem of a blocked condensation overflow drain, added coolant to our 11 yr. old system and checked out the ducts in our attic. It must have been 120 degrees up there! When we do have to replace this unit, we will definitely call him to do the installation. As far as the cost is concerned--like most things today--we felt it was somewhat high, as we are on a fixed income. Robert Pinney
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Kristin O.
08/2016
5.0
Fast response time. It only took about 3 hours from the time I first contacted them to the completion of the job. I would definitely recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sheila O.
08/2016
5.0
I was fortunate that his schedule allowed same day service - in fact it was repaired within 3 hrs of my call. Very professional and courteous. Did the repair I needed and then did a complete system check of my A/C. Quoted a very reasonable price, and final bill was less than that. I will recommend this company to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
sammy c.
08/2016
5.0
He was easy to deal with, gave me what I wanted and for a right price.