Marcotte's Air, Heat & Refrigeration, LLC

heating & cooling contractor

About us

With more than 75 years or experience, Marcotte's Air, Heat & Refrigeration, LLC works hard to bring each customer the best possible service and quality available. We look forward to working with you soon on your next project. We welcome your questions and thank you for your interest.

Business highlights

106 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.573 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
1%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.6
Showing 51-73 of 73 reviews

Kathy R.
01/2018
4.5
satisfied with work

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jack S.
01/2018
0.5
He replaced two fuses and a sequencer. I looked up the OEM prices and added them up to $80.00. My cost $395.00. Additionally he bypassed the one fuse and left before seeing what happens to unit on full cycle. Well the sequencer was bad and remains on when the unit is off. No fan running and lots of heat in the air handler. Fire.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


joe c.
11/2017
0.5
This Company Marcotte's Will over charge you Big Time ! He charged me for a Thermostat $150.00 & I looked it up on line & it sold for $39.79 & I know there was nothing wrong with the one I had. He also was only at my place for less then 2 hours. He told me I need a complete system. He charged me $718.00 Like a fool I paid him. He never even showed me a bill. But this is not over by far.

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
1.5


Vernette H.
10/2017
5.0
I have never had such fast, professional work done in my home. The gentleman really listened to me to understand my problem. Thank you very much. Will definitely call on you again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James B.
10/2017
4.0
good job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Fran K.
07/2017
5.0
Very prompt and knowledgeable

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rob L.
07/2017
3.0
They were on time and evaluated and repaired the problem quickly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Robert K.
06/2017
5.0
Very knowledgeable, fast and friendly,price was well below what we expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jairo E.
05/2017
5.0
He was quickly responsive even on mothers day weekend. Did not take him long. I was up in running in few hours. Priced fairly .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael M.
04/2017
5.0
Very professional, knowledgeable, informative, prompt, and arrived when he said he would. He quickly found the problem, explained what the problem was. He completed the repair on the first visit. I would recommend him to everyone. I also had him come back and replace a water heater. Again, he did a great job. I don't normally write reviews. But his great work and service warranted it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Al H.
04/2017
4.0
Paul was a true gentleman and professional. He was able to diagnose the problem right away. Job was done very well. His rate was very reasonable. I highly recommend him. I will be calling Paul for all my AC needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marco's P.
02/2017
5.0
Owner was prompt efficient and fit me in asap as a business needed device right away!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jewel Q.
09/2016
5.0
Paul Marcotte was extremely personable and professional. He was here within less than an hour of the call. While here he showed us each part and problem. I would definitely use him again. His card will be kept in a safe place. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abe D.
09/2016
4.5
very satisfied with work

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Robert P.
08/2016
5.0
Paul Marcotte is a very personable service provider. He came the same day we called and fixed the problem of a blocked condensation overflow drain, added coolant to our 11 yr. old system and checked out the ducts in our attic. It must have been 120 degrees up there! When we do have to replace this unit, we will definitely call him to do the installation. As far as the cost is concerned--like most things today--we felt it was somewhat high, as we are on a fixed income. Robert Pinney

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kristin O.
08/2016
5.0
Fast response time. It only took about 3 hours from the time I first contacted them to the completion of the job. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheila O.
08/2016
5.0
I was fortunate that his schedule allowed same day service - in fact it was repaired within 3 hrs of my call. Very professional and courteous. Did the repair I needed and then did a complete system check of my A/C. Quoted a very reasonable price, and final bill was less than that. I will recommend this company to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sammy c.
08/2016
5.0
He was easy to deal with, gave me what I wanted and for a right price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

PO Box 325, Ponchatoula, LA 70454


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Marcotte's Air, Heat & Refrigeration, LLC accepts the following forms of payment: CreditCard
Yes, Marcotte's Air, Heat & Refrigeration, LLC offers free project estimates.
No, Marcotte's Air, Heat & Refrigeration, LLC does not offer eco-friendly accreditations.
No, Marcotte's Air, Heat & Refrigeration, LLC does not offer a senior discount.
No, Marcotte's Air, Heat & Refrigeration, LLC does not offer emergency services.
No, Marcotte's Air, Heat & Refrigeration, LLC does not offer warranties.

Contact information

PO Box 325, Ponchatoula, LA 70454


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed