I called Sharon, Randy's wife for an appt. He was here the very next day. He assessed the problem with the heat pump and decided he needed to order a part. He told us how to use the unit until the part came in. Fortunately that night was not cold and we were fine without using the heat at all. He came with the part the next day and replaced the part and the thermostat. The unit is working fine. Even though this was a small job - Randy has put in a whole new heat pump for us 10 years ago and has serviced both our units through the years when necessary. So big or small - he can get the job done. Randy is fine man in all ways - professional, prompt, knowledgeable and always kind and humble. He is reasonable and always explains his bill. When he says he is coming, he comes. He is a man of his word. You don't have to worry about him being in your home. He is honest and reliable. He cleans up after himself. He always fixes the problem and I've never had to call him back to deal with the same problem again. It's fixed! I would not hesitate to recommend Randy.
Description of Work: I've used Randy Soileau's Heating and Cooling for several years. The last appointment was used to replace a heating board in the heat pump that went out and replace the thermostat that was not very accurate and old. He also cleaned the inside of the unit and double checked to make sure everything was working properly.
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Service Categories
Heating and Air Conditioning
FAQ
Randy Soileau's Heating & Cooling is currently rated 5 overall out of 5.
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Randy Soileau's Heating & Cooling accepts the following forms of payment: Check
No, Randy Soileau's Heating & Cooling does not offer free project estimates.
No, Randy Soileau's Heating & Cooling does not offer eco-friendly accreditations.
No, Randy Soileau's Heating & Cooling does not offer a senior discount.
No, Randy Soileau's Heating & Cooling does not offer emergency services.
No, Randy Soileau's Heating & Cooling does not offer warranties.
Randy Soileau's Heating & Cooling offers the following services: All brands of Central Heating and Cooling