Singer Kitchens

Description of Work: Bathroom renovation. Price covers design materials, installation. Design work and interface with suppliers outstanding, way above industry standard. For installation, does not provide project management services, that's up to the owner. Did help intervene when problems occurred with contractor, but not oroactively.

Description of Work: New kitchen

Description of Work: Provided custom cabinets for kitchen

Description of Work: I contacted Singer at this location to discuss and arrange for a free in-home consultation for closet redesigns in my home. This proved impossible and extremely frustration. My initial telephone conversation was with Glenn and was very frustrating and unproductive. He conducted the conversation as though he did not want my business and that I was a bother. I then called back and spoke with a second representative who was cordial, apologized for Glenn's unacceptable behavior and told me she would have Rachel, the closet designer, to call me to discuss my project. However, a week passed and no return call from Rachel. That said, I called Singer to complain that Rachel had not returned my call as I had been told. And, to my dismay I realized that I was speaking to Glenn once again! I then told Glenn what I thought about Singer's lack of responsiveness and professionalism and asked to speak with the Manager, Nancy Norton. I was told that Nancy, while the Manager, did not work from the Veterans Store and was unavailable. After requesting her telephone number, I attempted to contact Nancy to express my concerns. To my further dismay I received a message stating that her mailbox was full and to try again later. I am so relieved that I found out about this company prior to contracting them to redesign my closets. Based on my experiences described above, I can only imagine what a disaster working with them through a closet redesign would have been given their T lack of customer service, responsiveness and professionalism.

Description of Work: They redid my kitchen and bathrooms.

Description of Work: new bath vantie & sink

Description of Work: I used Singer Kitchens.

Description of Work: Supplied Bathroom vanity for replacement.

Description of Work: remodel of kitchen including appliances

Description of Work: Singer, through it's estimator, Kim, was quick to come out and on time when he arrived. Unfortunately, after more than two weeks, I've never heard back with an estimate to rebuild my kitchen. I suspect its because I want a new layout and countertops with new appliances, but am keeping my relatively new cabinets. I called Kim one week after he came out. He was waiting for a contractor's estimate (apparently Singer sells but does not build). I guess it never came because I never heard back. Also, he quoted me a GE Profile suite at around $11,000. Really?? Just bought Fridgidaire Pro Series suite for under $4700, and a GE Profile suite (gas slide in range, dishwasher and Fridge) would not have been much more. If Singer ever does get back with me, I'll say Siyonara and adios...SES Enterprises got the job.

Description of Work: Excellent

Description of Work: I used Singer Kitchen for remodeling three kitchens in my house.