We have been in the landscaping industry now for over 21 years serving Southeast Louisiana. We are proud to include services at your residence such as French quarter patios, pavers, flagstone, slate patios, and driveways.
We also provide services such as subsurface drainage, as well as French drains. We build decks, pergolas, and fencing using all grade A certified wood materials. In addition to our line of services we also proudly install commercial grade landscape lighting. We are an owner operated company that value our customers business. We currently have four dedicated employees to serve all of your landscaping needs. We offer free estimates and look forward to meeting you today!
Terrible. I paid a 50% deposit to grade, install drainage, and then put in a new patio, play-area, and turf putting green at my home. They were very responsive and eager when trying to get the business, and over-communicated and offered a discount on services because they were “trying to fill a hole in their schedule”. After paying a 50% deposit, it was verbally agreed that work would start the following week, but then they said they could not get materials. There were intermittent text communications through the following month, with Riverbank (Riverbend) repeatedly committing to new start-dates which were then missed and rescheduled for later. When we scheduled phone calls to discuss specific project timelines and parameters, Riverbank blew off the meetings. I have given them multiple opportunities to commit to start-dates and complete the project, and yet they have failed to show up and do any work, or even respond to voicemails and texts in a remotely professional manner. They have held my deposit for 2+ months now, have not done ANY work and have missed all agreed-upon deadlines and commitments to communicate. I have filed a complaint with the BBB and am currently taking steps to retrieve my deposit back. Will update this review if things are resolved.
Description of Work: Installation of a new patio, turf putting green, build of a back-staircase, installation of artificial mulch play-area, drainage lines, and other related landscaping services.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Karen D.
11/2019
1.0
hardscaping
+ -1 more
They took my down payment, promised to start several times. When they finally came they did two days of "work" but barely even starting the first project, but then texted and said they needed more money. Never finished one project, much less the two projects. Have gone completely silent. I've been ripped off.
Description of Work: two projects of brick work - planter and yard border
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Service Categories
Pavers and Hardscaping,
Patios,
Drain Pipe Installation,
Landscaping,
Outdoor Kitchens,
Fencing Driveway Gates,
Landscaping - Lighting,
Fencing,
Decks and Porches
FAQ
Riverbend Landscape LLC. is currently rated 1 overall out of 5.
No, Riverbend Landscape LLC. does not offer free project estimates.
No, Riverbend Landscape LLC. does not offer eco-friendly accreditations.
No, Riverbend Landscape LLC. does not offer a senior discount.
No, Riverbend Landscape LLC. does not offer emergency services.
No, Riverbend Landscape LLC. does not offer warranties.