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Prestige Flooring

Flooring Sales and Installation, Ceramic Tile, Kitchen and Bath Remodeling,

About us

Service area also includes portions of Tangipahoa & Plaquemines Pharishes

Business highlights

48 years of trusted experience

Services we offer

Sell flooring & provide installation if needed

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
29%
3
0%
2
0%
1
29%


Rating CategoryRating out of 5
quality
3.7
value
3.4
professionalism
3.6
responsiveness
3.7
punctuality
3.4
Showing 1-7 of 7 reviews

Desiree V.
06/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: The sales people were friendly and knowledgeable. They were able to fast-trac my project in order to receive company for the holidays. The price was reasonable and the final result was gorgeous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,500

Steven C.
02/2013
4.0
flooring contractor
  + -1 more
It was a little bit of a bumpy ride. He would come at different times each day but the job got done. In the end we were pretty satisfied with the work.
Description of Work: They sanded all the floors in the house and stained the floors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$13,000

Susan Kelly B.
08/2012
1.0
flooring contractor
  + -1 more
See above.
Description of Work: Went to the store on Jefferson Highway. The salesperson was very helpful. The problem came when she was writing up the sale and stated that it would be $150 to remove the old 17x12 ft. carpet. I did agree as the ticket had already been written up and I did protest but to no avail. They said delivery would be on Wednesday, the 15th. My husband and I removed the bed we sleep in and all other furniture in the room. My husband thought the $150 was going to cover any removal of furniture but no. I got a call before noon that day and was told that the rug could not be delivered until the next day. I stated that we had no bed to sleep on. She put me on hold and then came back and said maybe late that afternoon. No call came until I callled the next day. They were suppose to come at 3 but did not show up until 5:30. I asked them to help me put back at least the king size bed but got an OK from the Hispanic worker but the white guy started grumbling. They did something to make my stair hand rail shake. I will never do business with them again.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,114.52

Polly H.
07/2012
4.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
Their products and knowledge are excellent. The workmanship is excellent. They did a good job and then at the end there was just one small but important item that needed to be finished, and the manager could never manage to send anyone to do it, inspite of my calling and begging him for weeks to finish up this small item, he never responded and it never got finished until months later when I finally gave up and hired someone else to do it.
Description of Work: Bathroom remodelling, tile installation, wood floors

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$3,000

Polly H.
05/2011
5.0
ceramic tile, flooring contractor
  + 0 more
They did an excellent job under difficult conditions, had to work around plumbing delays and carpentry problems. They actually had to build the shower, not just tile it, and there was a long delay waiting for plumbing to get finished, but they were patient and came back several times, but they kept their costs as estimated.
Description of Work: I did not know this company but they did a very good job of tile and flooring in a difficult project. I was not sure what to do and they helped me decide on the best materials for my project which was renovation of an old house, then installed 2 bathrooms. They had to build a shower in a very tight and difficult spot plus they had to rework the rest of the space and the tiles needed to look like 1920. Their showroom person was very helpful at picking the right tiles for this historic renovation, and their manager helped me a great deal. The tile installer was very patient as we had delays and he had to work around our other contractors. The whole job was well done and on time and they showed up as promised. They are not the cheapest but they have a wide selection and they seem to be truthful in explaining the quality of each one, plus their showroom personnel are very helpful with choosing among many products. They also found flooring that I needed for several difficult spaces and it was much nicer than I could have found in a Home Depot type place. It cost a bit more but was worth it. The person I dealt with seemed very interested in getting what I needed, not in what he wanted to sell me. He also seemed to understand my concerns and my goals. They were patient and made good recommedations and helped me choose the right materials, they made a hard job a lot easier and really helped me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

NANCY C.
07/2009
1.0
flooring contractor
  + -1 more
The estimate was given and the floor installed. The bill came in more than double the estimate. I split the difference but did not pay the full amount of the actual bill. The floor was glued in place but the glue did not hold and the floor started coming loose. When I asked for the floor to be fixed they refused service until I paid the difference which we had never agreed upon. We did not pay the difference and found a different outfit to fix the floor.
Description of Work: A hardwood floor was to be installed in our kitchen.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$4,000

alyce M.
08/2007
5.0
flooring contractor
  + -1 more
The job went VERY WELL. The materials were what we ordered and the installation was completed as scheduled and in a timely manner. After 1 year everything still looks great.
Description of Work: Installed carpet (800 sq. ft.) and provided floor tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Prestige Flooring
WE REALLY APPRECIATE THE MEMBER LETTING US KNOW OF SUCH A GREAT JOB WE DID. WE HOPE THAT SHE WILL REFER OTHERS TO OUR STORE.

    Contact information

    1000 Jefferson Hwy, New Orleans, LA 70121

    www.prestigeflooringstores.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Carpet Sales and Installation

    FAQ

    Prestige Flooring is currently rated 3.6 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Prestige Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Prestige Flooring offers free project estimates.
    No, Prestige Flooring does not offer eco-friendly accreditations.
    No, Prestige Flooring does not offer a senior discount.
    No, Prestige Flooring does not offer emergency services.
    No, Prestige Flooring does not offer warranties.
    Prestige Flooring offers the following services: Sell flooring & provide installation if needed

    Contact information

    1000 Jefferson Hwy, New Orleans, LA 70121

    www.prestigeflooringstores.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM