I ordered two garage doors, including installation. A rep from the company came out, measured, discussed what I wanted, showed me samples and it seemed to be off to a good start. A week later I received the purchase order and everything seemed to be on track. The doors received and installed were not what I ordered. The install was a disaster and done incorrectly. I contacted the company that day about the issues and received no response. I contacted them again a couple days later and the same rep came out and agreed that I did not receive the correct doors and the install was wrong. Nearly a month after I complained there has been no movement on correcting the issues and I have no faith that they will. They have an F rating with the BBB for a reason. Wish I would have looked at the BBB instead on the A ratings on Angie’s List.
Description of Work: New garage doors
Rating Category
Rating out of 5
quality
1.0
professionalism
3.0
responsiveness
1.0
$2,700
Karl T.
05/2012
5.0
garage doors
+ -1 more
They're very professional. The work was done correctly. If I had a complaint about something, they took care of it.
Description of Work: I had a garage door installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Barbara B.
04/2012
5.0
garage doors
+ -1 more
They did a good job and I have no problems with it after all these years. They were extremely professional and I would highly recommend them. I would use only them again in the future.
Description of Work: I use Overhead Door for garage door work. I last used them to fix my garage door opener by installing a whole new motor in the remote.
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Service Categories
Garage Doors,
Doors
FAQ
OVERHEAD DOOR is currently rated 3.7 overall out of 5.
No, OVERHEAD DOOR does not offer free project estimates.
No, OVERHEAD DOOR does not offer eco-friendly accreditations.
No, OVERHEAD DOOR does not offer a senior discount.
No, OVERHEAD DOOR does not offer emergency services.