OGD Overhead Garage Door, LLC

4.3(
25
)

garage door company

About us

Founded in 2011, OGD® Overhead Garage Door is a rapidly-growing garage door repair and installation company headquartered in New Orleans, Louisiana. We serve both commercial and residential markets and believe in the value of hard work and craftsmanship. We are fully licensed and insured and offer a broad selection of products to suit our customer's needs. As a family-owned and operated business, we put unbeatable customer service above all. This belief has allowed us to routinely expand into new markets and locations as we improve quality control and customer satisfaction.

Business highlights

14 years of trusted experience
Emergency Services Offered
Se Habla Español
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

CreditCard

Reviews

4.325 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
20%
3
0%
2
0%
1
12%
Rating CategoryRating out of 5
quality
4.5
value
4.1
responsiveness
4.4
Write a review
Showing 1-25 of 25 reviews
Ricky B.
07/2024
4.0
Reliable
Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Eddie R.
07/2024
0.5
I called this company to repair my garage door opener and they came out and said they just needed to fix a part in the engine. It still didn't work. The next day, they came and put in a completely new motor. The new motor didn't work. They sent a different technician out and got it fixed temporarily. At this point we'd had the motor for 3 days. Within a few few days, it was broken again. Within one month of install, we've had about 7+ service requests on the motor. After the first few service requests, they came and put in another new motor, with three different technicians. It still doesn't work. I've now asked for a refund and I'm getting the run around. The customer service is deplorable. I've asked them to contact my attorney and they have never reached out to her.
Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Stella L.
06/2024
5.0
Very polite and friend ly technician; worked very quickly and efficiently.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tim Q.
06/2024
5.0
Excellent service
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike M.
04/2024
4.0
Left debris behind , minor items that I had to pick up.
Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Donald C.
04/2024
5.0
Very knowledgeable and helpful
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sharon S.
04/2024
5.0
It was fast estimate and easy to setup install they were in and out all in a few hours ! I love the insulated door
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Russ S.
04/2024
1.0
Still waiting on the trim to be installed.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Roy Q.
03/2024
5.0
Timely, professional, courteous, and competent.
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$220
Warren J.
03/2024
5.0
They responded to my inquiry within 2 hours, scheduled for the very next day, and the service tech arrived â on the dotâ !!
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$225
Chenise H.
02/2024
5.0
Quick response. Fair estimate. Quality work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Brian F.
01/2024
5.0
Very professional
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Glenda A.
01/2024
5.0
He did an excellent job. I am well pleased with this company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Antoinette D.
12/2023
4.0
The repairman was very nice and explained the work very good
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$521
John B.
11/2023
4.0
Very prompt and effective service
Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Carol H.
11/2023
5.0
Rene was the person that came out. He was Very Professional and Courtious. He done an Awesome Job! Thanks Rene!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jan T.
11/2023
5.0
The installers arrived as scheduled, were professional and pleasant. AND, did a great job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
wendie faye w.
10/2023
5.0
Fast service
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alexius F.
10/2023
0.5
DO NOT USE THIS COMPANY!!!!! They will come do work then if something goes wrong, they WILL NOT come back out and fix it , even though they have a 30 day labor warranty, they will try and make you pay another service fee. then what is the purpose of the labor warranty. ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!!!!!
Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5
john c.
10/2023
5.0
They did excellent job
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
TICH M.
10/2023
5.0
None
Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Ola O.
10/2023
4.0
Am satisfied
Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Erica P.
10/2023
5.0
The service man explained everything to me regarding what he was doing.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Erica P.
10/2023
5.0
The guy that did the work was very helpful he explained every step to me. He meet my expectations.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David C.
10/2023
5.0
The garage door tech was very professional, knowledgeable, and efficient. He did a great job. I am a satisfied customer and will call them again, if I need maintenance on the garage door.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

    Contact information

    3205 Orleans Ave, New Orleans, LA 70119

    https://ogd.com/la/new-orleans/

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    garage door company

    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    OGD Overhead Garage Door, LLC accepts the following forms of payment: CreditCard
    Yes, OGD Overhead Garage Door, LLC offers free project estimates.
    No, OGD Overhead Garage Door, LLC does not offer eco-friendly accreditations.
    No, OGD Overhead Garage Door, LLC does not offer a senior discount.
    Yes, OGD Overhead Garage Door, LLC offers emergency services.
    Yes, OGD Overhead Garage Door, LLC offers warranties.

    Contact information

    3205 Orleans Ave, New Orleans, LA 70119

    https://ogd.com/la/new-orleans/

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day