Moving Forward Flooring

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They said I would get 2 estimates the following day, one for just the floors and the other including molding, in my email. I never got the estimates from them.

Provider showed up as promised and worked through any and all problems we faced and did finish until we were he floors came out great and done in a reasonable amount of time. They did go over on the estimated time and that was in part to the age of our home and the extra work the guys did to make everything work. I truly appreciate the "customer first" attitude Earl, Brad, Paco and the rest of the crew displayed in getting the job done.

I received three quotes for flooring and Moving Forward Flooring was about in the middle. They were okay during the quote process. They came up with an electric tape measure and came up with the square footage and had it all in his computer. It was interesting to watch because he had high technology. They were very professional, quick and efficient.

They quoted over $1000. My overall experience was good. They were very professional. I just thought that the quote was too much because they charged for lots of little things individually, that the other installer charged less for or not at all. I felt like they were a professional organization. I might consider using them in the future, at least for an estimate.

Overall experience was a good. Workers were professional. Floors look beautiful. There were a few minor issues I had during the install but all were corrected at the time of installation. I was present during the installation so I could point out what I liked and didn't like. Almost a year later there was a spot in the floor where the boards were sinking causing a gap to form. I called the company and they came out to repair the spot at not cost to me. My floors are still beautiful. What I would suggest point out flaws as the work is being done and not after. They listen and will work had at having you very satisfied when the work is done.

They said they'd be finished in two days, and they were! They worked on a Sunday and Monday, starting at 7AM each day. The first day they worked until 8:30 PM, the second day until 9:30. I've never seen a team work so hard. They stopped for lunch only. They moved and replaced all the furniture, including hooking up the televisions and other electronics. They cleaned up afterward and placed all the trash on the curb. Somebody even fixed a shade that had fallen down before they came. We will be doing a huge kitchen remodel soon, and I will certainly use Moving Forward for that project.

The crew has no respect for your property. Found Cigarette butts all over my carport and driveway. All cuttings and dust were everywhere, even in my boat! Found uneaten sandwich on my carport, etc. They would not even clean up after themselves, even found cuttings and dust that they left on the floor inside the air conditioning return air closet.The bulk of the flooring install was adequate, even though some of the board end joints are very close to the next run joints.The transistions they installed were done incorrectly, they then lied to us that this was due to them not having enough material for the job. Wrong! We purchased more than enough to do this, they could not cut them correctly. There was only one installer on the job that could have performed this part of the job correctly, but he was pulled off the job and sent elsewhere. I have heard back from this company since the review was posted, we have ageed upon a resolution to the transition installation issue.

The crew came in and started working immediately. They were very pleasant and professional. They cleaned up after themselves and put all the furniture back in place when they were done. The owner came back to do a survey on our service and he was very professional and friendly. The do other things besides flooring and I would be happy to recommend. They do painting, roofing, etc.

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Scheduled to have 3 rooms of hardwood installed - had to go behind the workers and correct their mistakes. The worst mistake being that they did not notice nails left under the black moisture barrier material that is laid down before the hardwood is installed - causing a lump in several parts of the floor (which had to be removed). The floors were installed within 3 days; however, the touch up work which included repairing and painting extended beyond a week and was not been completed by this company. We have had to bring in additional workers from a seperate company to fix their mistakes - which included pulled out brackets from our curtains.

Earl Turner and crew were quick and about the business of installing floors. Very professional. UPDATE 10.8.2012 Even though my warranty expired a couple of months ago, he came out and repaired the issue at no extra cost.