JLM Remodeling LLC

Contractor was professional, polite and responsive, but he had to return repeatedly to correct leaks. Biggest problem was the poor quality of the patio cover material and guttering materials. So thin that it was severely damaged by hail, and gutters sag dramatically whenever there's a heavy rain. Also we have been told by several contractors that the gutters were installed incorrectly.

My experience was excellent. He came out when he said he was going to for the estimate, and came the day they said they were going to be there for the work. It was all completed in a very short amount of time as well.

I did not allow him to provide service given his trespassing on my property.

The experience was poor. He was responsive and called me promptly, but he quoted me $3400 for something that I didn’t want to do. He told me he’d get back to me to get the work done that I wanted to have done, but he never did.

I called, he came, he fixed the problem, end of story.

They came out even though they did not have the time, and they worked until dark that evening. I am so pleased with them. Jeff the owner is a really nice man. The other men who came out were very nice too.

He hasn't been very responsive. Hecame to give me an estimate 2/20/2012 and stated he was going to send pictures of door replacements. I never heard back from him. When I spoke to him on the phone he was very curt. He was supposed to come out this morning and he never called or showed up, when I called him he told me to call Angie's List for a refund. I even spoke with him in person on several occasions. He just seemed like I was too small of a job for him

JLM came out less than 1 day after my call. Made the repairs right away and even did a little extra securing of loose shingles. Professional and efficient.

They did not have the type of unit I was looking for but they were very nice and professional. I got a refund for the deal.

Not only did no one even get on a ladder to look at the roof, but it has been over a week and we have not received an estimate. I will never call or consider these guys again!!!

Felt like since I didn't give larger job they didn't want to deal with the two hours I already purchased. Don't think I'll use this company again. Wow. First time ever using Angie's .... Don't know..??

Work was performed as requested and timely.

The crew was wonderful. All work completed as expected. Benny Diaz, project manager, kept me informed of everything that was going to happen. Resolved issues before I knew there was a problem. I am very happy with my new rooof. Would certainly recomend this company to anyone who needs roofing work.

JLM never came and did an estimate for me, even after I made repeated phone calls. Angies List then decided to refund the big deal to everyone who purchased it.

The crew arrive on time and finished the job in 2.5 hours. The crew then cleaned up the work area and left one very satisfied customer.

He came out and repaired my roof. He was efficent, professional and thorough and did a good job repairing my rood. He also answered the phone when I contacted him for services.

They were polite, prompt and professional. I contacted them for estimates after confirming with insurance that roof needed to be replaced. Their estimates were very close to insurance estimates. It did take me almost two months to secure funding (since insurance only paid about one fourth due to depreciation) and he wanted to increase quoted rates, however, he did honor original estimate. (I would have cancelled and searched for new contractor, rather than pay 10 per cent more). The workers were prompt, courteous, and clean up was good.

I called him to do repairs on the roof when he got here his helper went up on the roof and started working for at least 2 1/2 hours to 3 hours. They were fixing a leak on the roof. He replace all the shingles that needed replaced and put a new vent where one of them had been blown away. When in the attic he noticed that the AC filters needed changed and he went out and bought two of them and replaced them at not charged to me. He also pulled my carpet up that had gotten wet and smelled at no charge as well. He did all of this while the other guy was working on the roof. He also offered to fix a fixture in my kitchen and if I had the materials there he would have fixed that too. He did all of that extra work at free of charge except for the roof repair. I payed his worker with a check for the work and Jeff would not take any extra money from me. I was just so overwhelmed that he did all that work for me and did not charge me a penny and I kept trying to pay Jeff and he would not take the money. I am so greatful for all the work that he did for me.

We had an appointment for 10:00 am, but he showed up at 8:50am, and did not call to see if it was ok. It wasn't but I let it go.The estimate was for 1950.00. The roofer was suppose to replace a sheet of plywood, if it could not be renailed down. I had to run an errand, and was gone an hour. When I returned, I was informed that he had to replace an additional sheet of plywood, and the cost would be an extra $50.00. Now, all he had to do is call me to get an ok, but he didn't. He just sprung it on me when I returnd. Or, he could have knocked on the door and talked to my wife. The cost is now up to 2000.00. I was told that the metal vent stacks needed to be replaced, or I would have a problem, he said that they really needed to be replaced.Now, there was seven such vent stacks, and he tells me that he normally charge 100.00 a peace to replace them. I told him no way. Then he said how about 500.00? So i let him replace seven of them for 400.00. The contractor advertised that he would install a supplied attic vent for 99.00 on Angie's website. Even though I had purchased my own, he charged me 150.00 to just install it. I had to do the electrical myself. My cost is now up to 2400.00At the completion of the job, I asked about the work guarantee, he could give me anything in writeing to guarantee his work. I would not use this cntractor again because of his work ethics on how he does business. So far, I am satisfied with the work, but the documentation that was given to me after the job, is unprofessional. No written guarantee.But, I take full responsibility for this because, I shoul have gotton at least three estimates.

Jeff is - Not reliable; not responsive; not someone I would recommend.

He met with me the same day I called him and gave me a price within a day or two. After a few days, he followed up with me and once I accepted his offer, he started within a week.

Initially we hired JLM to fix a leaky roof. I liked that he was quick with responses and quotes. The price seemed a little high, but we went with it anyway We had been having so much trouble with contractors keeping their appointments, we figured at least he would get it done on time and respond when we needed him. The area in question was patched and the patched area blended in very well with the rest of the roof and so were were pleased. However, the area began to leak again and also in other places that we had noticed previously. Jeff was willing to fix the patched area (it was under a warranty he promised) and wanted to patch three other areas that were noted to be leaking as well. The price for the additional patches was close to the cost of replacing the entire roof. We decided to replace the entire roof. I told Jeff that since we had just paid for a patch that didn't work, he should at least give us a discount on the cost of replacing the roof. He agreed to discount the new roof by $1500. For the patch, Jeff and another guy did the work. For the roof replacement, there were other subcontractors that did the work and Jeff kind of showed up at the end of the day on the days the roof was worked on. That week, I got home after sunset usually so I never really got to inspect the roof until it was well more than halfway on. then I noticed THE ROOF WAS THE WRONG COLOR. Jeff's response? The color we wanted was out of stock. And that was his only explanation and never apologized for the fact that he did not even offer to ask us what other color we might be interested in. So disappointed. That was completely unprofessional for a roofer. The new roof color (a grey, brown, tan speckle) does not blend in very well with the brown/tan brick of the house from afar, but up close, it looks okay. So basically everytime I drive home and come near the house I think how much I don't like the color. I look at other roofs thinking how so many options would have been better than the color HE chose. On a better note, the new roof has not leaked even after a terrible week of heavy rains, and for that, I am pleased. But if we have problems again, I want a new roof in a color that I choose. Update: Since the new roof has been installed our two water heaters that are located in the attic have gone out. One burst and flooded the house, the other was caught just in time. The plumber reported that the problem was because the vents were not realligned after the roof was installed and it lead to a slow leak of water to the top of the water heaters causing them to rust and also fumes were not properly exiting. He said that a roofer should take a look in the attic and enure the vents are ligned up properly before being considering the job done. Then on top of that we have had several roofers and insurance adjusters looking at the roof due to possible replacement for the hail storm damage from earlier this year. All have pointed out the various portions of the roof that were not properly installed in the first place. I don't know all of the roofer language but many have said "your roofer did a poor job."

.As far as I know, the job was done very well. My mother-in-law is very pleased with the quality of the work and the price was exceptional.

I could not have been happier with JML Remodeling!!! They did everything I asked and more! The previous owners of our new home had a hands-off approach to home maintenance. Particularly, the soffits along the front of the house were severely damaged and all but torn down. As a result of the damage, the soffits had been inhabited by pidgeons for years and years. Generations of pidgeons were being raised in our soffits, and most recently, a raccoon had also discovered this virtual cave of wonders (which happened to lead to the ventilation for our attic). Basically, our delightful New Orleans double had become a multi-plex with ourselves and our tenants splitting the main level and the pidgeons and raccoon splitting the soffits and attic! Jeff came in with two workers (who were equally polite, professional and a delight to work with) on a Thursday morning to rip off the soffits along the front of the house, remove and clean the soffits along the sides, completely cover any and all openings/ventilation to our attic, and then reinstall the side soffits. To say that the soffit removal was disgustingis a gross understatement. Literally YEARS of pidgeon excrement, feathers, nests, debris, and even a carcass or two fell from the soffits when they were taken down. No one complained! By Thursday evening, they had finished the front of the house completely, and had removed the soffits and boarded up the gables on one side. Even knowing they had to return the following morning, the workers made sure to clean everything at the end of the day, and Jeff returned after they had left just to make sure I was satisfied with their cleaning job! The next morning, while working on removing the soffits from the other side of the house, the workers discovered that our raccoon friend had managed to trap herself and her baby in the back few soffits (presumably in a failed attempt to flee). Jeff gave me a call to let me know about the situation, and (instead of just stopping in their tracks like many others would have done) continued to work around them while I was en route. When I arrived, having purchased a few humane traps, Jeff and his men then proceeded to spend an hour with me trying to figure out the best way to deal with the situation and ultmately rigging up the traps to hang in front of the open soffit and chase momma and baby into them! I cannot express just how above and beyond these guys went when it would have been perfectly reasonable for them to have simply stalled their progress and returned to finish once we had taken care of the situation ourselves. Even if everything else had just been mediocre, I would happily recommend them for this alone!! In the end, the work was finished Friday afternoon, they had accomplished everything I requested (and then some), the work itself was solid and professional, the finished product looks ten times better than it did before, and they left my house and yard cleaner than when they found it. I reallycannot say enough wonderful things about Jeff and JLM Remodeling!!! Though I don't think they'll be branching out into pest control any time soon, I highly recommend them for any roofing (or similar) jobs! :)

Background: I bought the Angie's List "BIG DEAL" promotion for JLM to do some minor siding repairs on my home. The deal was for $99, you get $200 worth of work. Well, I figured that would be plenty good for the small amount of work I needed. Just a cracked piece over the garage, and a piece that had come loose over the garage as well. Also, a small section that can only be accessed from the roof, and a small piece of soffit that was hanging down. That's about it So, I showed these items to Jeff, and asked him how much, thinking I'd have money left over. Instead, he said "well, you're about $250 over the voucher already with what you've shown me". I couldn't believe it. I was quite irritated and felt this was a rip-off. I was visibly frustrated and I asked him to just do the $200 worth of work. In other words, do what you think is worth $200 and stop. Pick out of the items that need repair and do up to $200 worth of work. Well, before leaving, he took a (large) sample off of the front of my house to match the color. The problem is he never came back. I received an email a few days after this estimate, indicating my $99 would be refunded, since things hadn't worked out. That's fine, but he never brought back my sample either. I called him about it and he said he had thrown it away. The piece he removed as a sample was probably 2 or 3 feet long and 10 inches high. So, where I had a small crack before, there was now a visible eye sore that could be seen from the street. He then proceeded to call me a "pain in the azz" and said to hire someone else to do the job. I've since had someone working in the neighborhood and saw my missing siding and came over to give me an estimate. $100 for everything! That just confirmed what I already knew, that these guys were trying to rip me off. I can't stand the idea that someone runs a "special" only to get their foot in the door and then tries to gouge you. I felt obligated to do my part to make Angie's List as useful as possible. I tried these guys and had a bad experience. I'm always looking for reviews before I buy things and services, though I've hardly ever reviewed anything myself. This time I was frustrated enough to take the time.