COMPUTER TROUBLESHOOTERS LAGNIAPPE

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We've got a contract with them. They're efficient, available and nice to deal with. Since we're on a contract, it doesn't cost us anything.

My mother will be 80 years of age in Nov 2014, so obviously I am particularly concerned about her safety and well being when dealing with unknown contractors. Most of the time, she calls me to assist her in locating someone who is qualified and we believe we can trust. She is intelligent, independent, and not the least bit senile. When speaking with a contractor directly, she usually requires a little more time to confirm her understanding of the information provided to her, but other than that she is perfectly capable of handling her business affairs. I am very wary of the people I recommend that she allow into her home, so I am usually the first contact with any service provider. I spoke with Jame Naugler of Computer Troubleshooters Lagiappe. I found him to be personable, qualified, patient--I always have LOTS of questions--and very informative. He provided a price quote and we set a date a few days later to meet at my mother's home. I felt very comfortable with him and his expertise. Jamie is a quite likeable person and put us both at ease immediately. After speaking with me initially, he conducted the remaining work directly with Mom. He took the tower with him and fixed the problem within the estimated time. While Jamie still had possession of the tower, my mother asked for a quote to "clean up" her computer and make sure it was operating at maximum capacity. Jamie quoted her a very reasonable flat fee for this service and did, in fact, provide this service. When he delivered her computer to her, Jamie advised her what work had been performed and answered all of her questions to her complete satisfaction--I know because she told me. LOL Her final cost was exactly as Jamie quoted. I was so impressed that I told her when my computer needs repairs or tuneups, I fully intend to use his services. All in all, using Jamie was the best decision we could have made for computer repair and cost-effectiveness. My mother and I have absolutely no hesitation in recommending him to any of our friends and acquaintances for computer issues.

It went great!

I had been unable to print from my laptop for several months; I had been connecting directly to the printer whenever I wanted to print. Jamie re-programmed the printer and my laptop so that I can now print wirelessly again. Jamie was prompt and came the same day I contacted him, he was professional and began work immediately and was friendly and courteous. I will definitely use him again whenever computer problems arise and will happily recommend him to my friends.

We were pleased totally with the service. The technician was prompt, professional, courteous, and knowledgeable. The fee charged was most reasonable. I would use this company again and strongly recommend them to others.

This is the real deal folks. No more dealing with young kids the Geek Squad employs that were proficient at computer gaming and getting around a computer to some extent. This is a professional organization that actually cares about solving a problem and handling the problem quickly and efficiently. They also look at the best way to save money instead of always attempting to simply sell you a new computer. I cannot express effectively enough the professionalism and speed at which my problems were attended to. Again, don't waste your time and money elsewhere. If you want your computer repaired, choose this company.

I got hit by a Virus claiming to be an FBI message, and once I opened it it froze my computer and required me payment by money order to release the computer for use. I called Computer Troubleshooters and within 2 hours they picked up my computer and cleaned it up from the virus, did a tune up added protection programs and returned it. They even checked with me as they were delivering it that all the services and peripherals were working properly. I had a lot of questions about security and windows updates and they were very good at explaining everything without any technical jargon. A few days later they followed up to check everything was in working order and today I received a thank you note with a nice coupon for future service. Very well rounded service, loved their professionalism!