They came by and found I had a hot water leak in my slab. Told me to go ahead and contact my homeowner's insurance. My insurance adjuster came out the next day and asked for a detailed estimate, which I did not have. I contacted Mr. Cockrell and he came by the next day and measured and checked everything out. He said he would drop off the estimate the next day. That was 15 days ago. I have called 2 times a week since and left voicemails asking for an estimate. Yesterday, I called again and ask them to please let me know if they are still able to do the repair as my insurance told me they would close the claim if I do not get them the estimate by 8-7-17. Mr. Cockrell still has not responded. I now have to start over with a new plumber. Not good at all.
Description of Work: They were supposed to re route my water in the attic due to a leak in my slab. BUT nothing yet.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gretchen C.
07/2016
5.0
plumbing
 + -1 more
They were wonderful. I called and left a message about what work was needed. He called me back and was able to fit us in within 30 minutes of the call. They are extremely honest and so helpful. I also needed someone to repair a hole in the fiberglass tub and an electrician and he was able to refer me to others who could help me with those repair. I would highly recommend Cockrell Plumbing and have added them to my list of trusted repair vendors. They are A+++ in my books.
Description of Work: Leaking Kitchen sink and 2 toilets that were wobbly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Charles R.
07/2015
5.0
plumbing
 + -1 more
I called the provider and told him what I had done and that we ha turned the water off. He advised he would be there in under an hour. He showed up in about 45 minutes. He got right to work on it and in about another 45 minutes we were back in business. I had company staying with us and he got it done before they even got up and in need of facilities. They have been providing our community with service for years and really are a solid business in our community.
Description of Work: I had run over outside meter with vehicle and bursted the line underground at the meter. He came and dug up pipe,repaired and teturned water service to mormal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sam T.
01/2014
5.0
plumbing
 + -1 more
They will be honest and let you know if they will be able to get to you that day or not and give you an estimated time of arrival. They will even recommend another plumber if they are unable to attend to your situation when you need them to.
Description of Work: I've used Cockrell Plumbing a few times and they are normally the first plumber I call. They are honest and hard-working. I've found them to be less expensive than the big plumbing companies (the ones that have several trucks). However, because they are a small family company with only one truck, they may not be able to respond as quickly if you are having a major emergency (i.e. water spewing inside your house). Simply ask when you call.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Hosie D.
05/2012
5.0
plumbing, drain cleaning
 + 0 more
very satisfy.
Description of Work: my Drain was stop up he was very professional in his job, got start soon as he arrive and was finish in couple of hour.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$110
Carol C.
05/2012
5.0
plumbing, water heater repair
 + 0 more
He is wonderful. I bought the hot water heater from them and for the installation I paid $300. They are honest, hardworking people that are very trust worthy. They are not out to make an extra buck. They want to do a honest job for a honest price.
Description of Work: I used Cockrell Plumbing to put in a hot water heater. The year before that they did some plumbing of an old sewer line which were neglected. They had to hook up a washing machine as well and they came quickly to have that done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CS M.
04/2012
5.0
plumbing, drain cleaning
 + 0 more
Exellent work. Completed water heater replacement in 1/2 morning. Note: We have his address as 114 Fortune Dr, Monroe, LA 71203 and a phone number of 343-8197
Description of Work: Glen Cockrell and his son, Ronnie provide excellent, professional plumbing services. They replaced a water heater for my elderly mother on a Saturday morning during a holiday weekend and didn't charge holiday rates. They even went and purchased the water heater and delivered it in this quote. Mr. Cockrell's soldering joints are immaculate and they pay close attention to quality and details in their work. Our families (myself, in-laws, aunt, and my mother) have used their company for 10+ years and have always been impressed with their work and their prices (a quote for this same water heater replacement by another local company was $901 with a senior discount already calculated in). They are frequently earlier than the time they quote you so they obviously value their clients' time. There is no doubt that we will continue to use this company for any plumbing issues and highly recommend them to our friends and neighbors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
madelyn R.
03/2012
5.0
drain cleaning, plumbing
 + 0 more
He does a great job for us and we will continue to use him in the future.
Description of Work: He did some general plumbing for us on his last visit.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters
FAQ
Cockrell Plumbing is currently rated 4.9 overall out of 5.
No, Cockrell Plumbing does not offer free project estimates.
No, Cockrell Plumbing does not offer eco-friendly accreditations.
No, Cockrell Plumbing does not offer a senior discount.
No, Cockrell Plumbing does not offer emergency services.