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CENTURYTEL

Phone Service - Landline, Internet Service, TV Service - Cable

About us

ALT CONTACTS: DONNA POWELL, STEWART EWING(318)340-5193.

Services we offer

INTERNET ACCESS, BROADBAND TV, DIGITAL TV, LOCAL PHONE SERVICE, LOCAL LINE PROTECTION, LONG DISTANCE, HOME SECURITY, INVESTOR RELATIONS, PC BACKUP & DIGITAL MUSIC STORE.

Reviews

4.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
100%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

JERRY S.
10/2008
4.0
internet service, landline phone service
  + 0 more
They are a decent company to do business with, and the lesser of two evils where I live. I have two issues with their internet service. Although it's listed as an option, I cannot access e-mails on line once they have been downloaded at home. I've marked "leave messages on the server for (2) days" several times on the CenturyTel website and the preference will not save (although all other preferences are noted and work) (and yes, I've changed the preferences in outlook too. I've managed this simple request on work, another personal account, etc., without problems, so while I'm not terribly technically savvy, I'm at least smart enough to understand that this is a CenturyTel issue and not me). Therefore, if I see something at home, but am accessing my e-mails on the road later, I cannot see anything which I'd previously read at home (or, if I've stupidly not turned off my computer at home, I cannot access a single e-mail through this account all day). Also, the on-line e-mail access seems to have issues at least once a day for up to an hour. Highly inconvenient. I've had to call a few times regarding other issues (mostly user error) and have received very helpful and kind help on the phone. Now when I have an hour or so to sit on hold, I'll have to call and ask why these problems occur. The telephone service has been flawless. CenturyTel, like most providers, offers a price break if you have all services through them, they do also offer dish or cable (not sure which, the local channels are fine for my needs).
Description of Work: I use CenturyTel for land line and internet (DSL) services.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

    Contact information

    100 CENTURY TEL DR, Monroe, LA 71203

    www.centurytel.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Landline,
    Internet Service,
    TV Service - Cable

    FAQ

    CENTURYTEL is currently rated 4 overall out of 5.
    No, CENTURYTEL does not offer free project estimates.
    No, CENTURYTEL does not offer eco-friendly accreditations.
    No, CENTURYTEL does not offer a senior discount.
    No, CENTURYTEL does not offer emergency services.
    No, CENTURYTEL does not offer warranties.
    CENTURYTEL offers the following services: INTERNET ACCESS, BROADBAND TV, DIGITAL TV, LOCAL PHONE SERVICE, LOCAL LINE PROTECTION, LONG DISTANCE, HOME SECURITY, INVESTOR RELATIONS, PC BACKUP & DIGITAL MUSIC STORE.

    Contact information

    100 CENTURY TEL DR, Monroe, LA 71203

    www.centurytel.com