Window Treatments, Hardware & Home Improvement Stores, Hurricane Shutters
About us
We are filling the need in the market place between high priced interior designers and the large box Home Improvement stores. Windows By Design provides a turn key service to our customers which include measurement, design and installation. Many people come to our beautiful showroom located at 602 Metairie Road, Metairie, LA 70002 to look at all the different type of window treatment available. Then, one of our window covering specialists would come to your home or office to measure for the perfect fit.
Business highlights
34 years of trusted experience
Services we offer
WINDOWS BY DESIGN has been in business since 1990 and we have positioned ourselves to give our customers the best value in window coverings. We carry the top quality products, we manufactor our own Plantation shutters and then we give you a lifetime guarantee should there ever be a problem. We are filling the need in the market place between high priced interior designers and the large box Home Improvement stores. Windows By Design provides a turn key service to our customers which include meas
Terrible. Kelly Daniels is well not a man of his word.
Description of Work: Blinds in bed room
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,007.5
deidra D.
07/2015
5.0
window treatments
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob B.
08/2014
1.0
window treatments
 + -1 more
Kelly Daniels with Windows by Design was contacted to offer a quote for roman shades for our two front doors. Kelly came by our home in Lakeview with a friend on 2/16/14 in the afternoon. Once he measured and we agreed on a price, we paid him a 50% deposit, $315.50, via check dated 2/17/14. The checked cleared our bank on 2/19/14. Kelly stated it would take 6-8 weeks for delivery. My finance and I have made numerous attempts to first get updates and why the delay. After 11 weeks of us having to contact him for any updates we then asked for our deposit money back. Kelly said that would be fine, that was on June 3, 2014. As of today, August 1, 2014, we still have not seen the check and continue to get the run around from Kelly. We make arrangements to come by and we get to the shop and he's not there or if he is, he says someone else has the check and they will be back the next day. We go by the next day and no one is there. Kelly Daniels will not respond to my recent attempts to collect our refund check. I've called him, I've sent text, no response. I have filed a complaint with the BBB and have asked for their assistance in this matter. I feel my next step is to hire legal counsel at an expense to WBD. This has been a HUGE headache and very time-consuming matter by myself and my finance. After I did a little research recently, I found that I am not the only one Kelly has done this to. Please heed my warning, avoid Windows by Design. I recommend looking at other companies before going through the nightmare dealing with Kelly and Windows by Design.
Description of Work: Failed to provide product and has failed to return our deposit monies.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$631
Rae S.
12/2012
5.0
home improvement stores, window treatments
 + 0 more
I went to Windows by Design and spoke with Kelly concerning my needs. He gave me a price. We then made arrangements for him to come out to my condo and measure. He was very accomodating as to the time since I work. We then set up a date for his installer. His installer arrived on time and was very dilligent. I could tell they he took his time and made sure that the installation went correctly.
Description of Work: Installed Plantation shutters on 3 windows.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Treatments,
Hardware & Home Improvement Stores,
Hurricane Shutters
FAQ
Windows By Design is currently rated 4 overall out of 5.
Monday: 10:00 AM - 5:00 AM
Tuesday: 10:00 AM - 5:00 AM
Wednesday: 10:00 AM - 5:00 AM
Thursday: 10:00 AM - 5:00 AM
Friday: 10:00 AM - 5:00 AM
Saturday: 10:00 AM - 5:00 AM
Windows By Design accepts the following forms of payment: Check
Yes, Windows By Design offers free project estimates.
No, Windows By Design does not offer eco-friendly accreditations.
No, Windows By Design does not offer a senior discount.
No, Windows By Design does not offer emergency services.
Yes, Windows By Design offers warranties.
Windows By Design offers the following services: WINDOWS BY DESIGN has been in business since 1990 and we have positioned ourselves to give our customers the best value in window coverings. We carry the top quality products, we manufactor our own Plantation shutters and then we give you a lifetime guarantee should there ever be a problem. We are filling the need in the market place between high priced interior designers and the large box Home Improvement stores. Windows By Design provides a turn key service to our customers which include meas