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Professional Appliance Repair

Appliance Repair, Handyman Services

About us

Professional Appliance Repair is a small family owned business with over 35 years of experience in the appliance repair industry. We repair Refrigerators, Washer, Dryers, Dishwashers, Ovens, Stoves, Ranges, Wine Coolers, Ice Machines, Trash Compactors, and Garbage Disposals. We service most brands including Amana, Bosch, GE, GE Profile, GE Cafe, GE Monogram, LG, Dacor, Electrolux, Frigidaire, Jennaire, Miele, Samsung, KitchenAid, SubZero, Wolf, Asko, Chambers, Tappan, etc.. We service the New Orleans metro area! Call 504-454-5040 or email paige@proappliancefix.com

Business highlights

34 years of trusted experience

Services we offer

Large Appliance Repair - Washers, Dryers, Refrigerators, Dishwashers, Stoves, Ovens, Ranges, Vent Hood, Garbage Disposals, Ice Machines, Stand alone ice machines & Trash Compactors.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.854 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
0%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 54 reviews

Donna D.
04/2020
5.0
appliance repair
  + -1 more
The refrigerator could not be saved.
Description of Work: check to see if refrigerator can be saved

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David A.
02/2020
5.0
appliance repair
  + -1 more
I was advised in advance how much each appliance would cost to repair. Diagnosis of the problems was very quick and efficient. They came out a few days later and replaced the bearings/rollers and belts for the dryer. We decided not to repair the icemaker this time. Great service!
Description of Work: Gas dryer repair and advice on icemaker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Shawn B.
02/2020
5.0
appliance repair
  + -1 more
Great company and staff. Explained everything that was being done and why.
Description of Work: Replaced control panel on dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ricky S.
01/2020
5.0
appliance repair
  + -1 more
Great, problem was found & fixed in about 40 minutes !
Description of Work: Needed Dishwasher fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
01/2020
5.0
appliance repair
  + -1 more
Totally satisfied. Knowledgeable and Professional. Very reasonable charge.
Description of Work: Repair refrigerator dispenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeff D.
11/2019
5.0
appliance repair
  + -1 more
This was the only appliance repair company listed for me and when I called, the receptionist was very polite and professional, but sadly, had to tell me they no longer service my area. It's amazing how hard it is to find a reliable appliance repair company these days.
Description of Work: Refrigerator repair (water filter).

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam S.
10/2019
1.0
appliance repair
  + -1 more
Came out promptly but was told nothing wrong with freezer. $75.00 service fee paid. Was told the door was not closed tightly, that probably not closing door all the way. Day later the freezer was defrosting again after making sure I completely closed door and that nothing was blocking it from closing. Called him back twice and kept being put off and they did not bother to call back to make appointment to follow up. Not very professional in my opinion. Not a way to do business. Ultimately I decided to buy a new one instead of having to pay someone else a fee plus labor plus parts. When emptying freezer to move out, it was noticed that the gasket on the bottom of the door was coming off. It took me maybe 5 minutes to fix the problem. Has worked ever since. Point being is that he told me the door closing securely was the problem so that is something he should have checked out, I am not complaining about the service fee but the poor sevice I received. Would never recommend this business.
Description of Work: Upright Freezer Repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Response from Professional Appliance Repair
Hello [Member Name Removed], Professional Appliance Repair has never been to your home for appliance service and has not collected any money from you. We do not service the Covington zip code of [Member Information Removed]. I think you have the incorrect company. If you would like to discuss this please call our office at 504-602-9979.

Al W.
07/2019
5.0
appliance repair
  + -1 more
The repairman was terrific. He new the 7 or 8 part number by heart! On a scale of 1-10 he gets an 11 or 12!! They were number one on your list and a "WINNER'
Description of Work: GE Monogram frig not functioning properly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Patricia D.
02/2019
5.0
appliance repair
  + -1 more
Derick was very friendly, efficient, and punctual. I will definitely use again when the need arises.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

lee B.
01/2019
5.0
appliance repair
  + -1 more
Quickly, no problems, would recommend
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eileen M.
12/2018
5.0
appliance repair
  + -1 more
It went well. Stove needed an "igniter" and has worked better since it was installed, on the spot, in minutes. We learned dishwasher's motor was faulty & decided not to replace it, due to prohibitive cost.
Description of Work: Stove & dishwasher were not working well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john S.
09/2018
5.0
small appliance repair
  + -1 more
The company and the service tech that came out were great. I wish I had found them years ago
Description of Work: dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ellen F.
08/2018
5.0
appliance repair
  + -1 more
It's an old machine, but the repair pro had the necessary part in his truck, and was able to quickly install it and explain to me how it worked and why it was necessary (he showed me the old part, which was falling to bits)--I was grateful and interested. He was on time, and the whole thing lasted less than an hour. Excellent work. the washing machine runs like new now.
Description of Work: washing machine repaire

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael P.
07/2018
5.0
appliance repair
  + -1 more
Timely repair, professional, courteous, and reasonable. Technician left to pick up a part and returned in a timely fashion. Offered a 90-day guarantee.
Description of Work: Repair refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

William B.
06/2018
5.0
appliance repair
  + -1 more
The technician was professional and friendly. The work was completed quickly and efficiently. In fact, the work was completed in about 15-20minutes. The only thing that soured the experience was the price.
Description of Work: Replaced the dryer belt

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Carlette S.
05/2018
1.0
appliance repair
  + -1 more
They said they don't service my area. It will not even take 15 minutes to get here and she said they don't service my area. She was very professional, I just don't like the fact that they don't service area.
Description of Work: They're supposed to repair my washing machine.

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0


Marne J.
05/2018
5.0
appliance repair
  + -1 more
James arrived exactly on time, brought a replacement part based on my description of the problem only and without even having seen the appliance, and fixed it in one visit. A previous repair person from another company told me he couldn’t even figure out what was wrong. He gave us some tips on how to diagnose future problems too. I’m very excited I didn’t have to replace a pretty expensive refrigerator like I feared.
Description of Work: Whirlpool refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Chris M.
02/2018
5.0
appliance repair
  + -1 more
Professional Appliance Repair arrived right on schedule and managed to reset my oven in very little time.
Description of Work: My oven died during a self-cleaning cycle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

brian N.
02/2018
5.0
appliance repair
  + -1 more
excellent. the repairman was on-time, quick, and professional
Description of Work: oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Erin M.
12/2017
5.0
appliance repair
  + -1 more
He fixed the issue within 5 minutes.
Description of Work: Dishwasher was not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Karen F.
10/2017
5.0
appliance repair
  + -1 more
Great. Turned out my washer needed to be replaced. Serviceman very honest and recommended given cost of repair and age of machine.
Description of Work: Washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gina M.
10/2017
2.0
appliance repair
  + -1 more
Horrible. Repaired PART OF LINE on first trip. Called for second trip due to dissatisfaction. Replaced ENTIRE line on second trip. After leaving, discovered water dispenser didn’t work. Came out three more times. Says it was not their fault. 😒
Description of Work: Change water hose for ice maker.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$180

Response from Professional Appliance Repair
We do apologize for the inconvenience of the results on your service repairs. In regards to your complaints stated on the service call for your refrigerator the unit was diagnosed and repaired per the recommendations of the manufacturer. Our company repaired your unit on 09/11 the first reported problem was on 09/06 due to the 'water tube' leaking issue. The second noted issue was called into our office on 09/19 in regards to the water dispenser not dispensing through the door a week after the initial complaints repairs were completed. We feel if the repairs were done poorly or incorrect this would of been an immediate issue upon the tubing being repaired and it wasn't. The current issue present is the water dispenser tank located in the freezer door is cracked/damaged and the part needed to complete this repair (the freezer door assembly) is no longer available. We feel our staff/technicians worked diligently to handle this repair in a timely manner and the fact the parts being not available is due to a manufacturer issue not on the behalf of the servicer. Again we do apologize for your experience with this repair and hope that this better explains our connection with the unresolved repairs. Thanks

Dawn F.
10/2017
5.0
appliance repair
  + -1 more
Perfectly. On time, professional and the job was done correctly.
Description of Work: I needed a water line for my ice maker repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Professional Appliance Repair
Thank you for taking your time to review Professional Appliance Repair! We appreciate your business!

Joe C.
08/2017
5.0
small appliance repair
  + -1 more
Job went fantastic. Repairman showed up next business day instead of 1 month like manufacturer's rep quoted. Job was performed quickly, efficiently, and professionally.
Description of Work: Repaired icemaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Professional Appliance Repair
Thank you for taking your time to review Professional Appliance Repair! We appreciate your business!

Elizabeth K.
07/2017
5.0
appliance repair, small appliance repair
  + 0 more
It took two days for the repair. On the first day, the technician diagnosed the problem with both appliances. When he left, he told me that I would be called with an estimate for the parts and labor for the repairs. Within 30 minutes Paige called to explain my choices for repair. The next day the parts were in, and the technician came back to the house to complete the repairs. We thought the price was high, but a month later, both appliances are working well. We were happy with the service that they provided and would call them again.
Description of Work: The reason that I called them is because I had two appliances that needed repair, and they could do both. The ice maker wasn't working in the fridge, and the garbage disposal stopped working also.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professional Appliance Repair
Thanks for the positive review of Professional Appliance Repair! We appreciate your business and your time for writing this review!
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Contact information

5712 CHOPIN COURT, Metairie, LA 70003

http://www.proappliancefix.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Handyman Services

FAQ

Professional Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

Professional Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Professional Appliance Repair does not offer free project estimates.
No, Professional Appliance Repair does not offer eco-friendly accreditations.
No, Professional Appliance Repair does not offer a senior discount.
No, Professional Appliance Repair does not offer emergency services.
No, Professional Appliance Repair does not offer warranties.
Professional Appliance Repair offers the following services: Large Appliance Repair - Washers, Dryers, Refrigerators, Dishwashers, Stoves, Ovens, Ranges, Vent Hood, Garbage Disposals, Ice Machines, Stand alone ice machines & Trash Compactors.

Contact information

5712 CHOPIN COURT, Metairie, LA 70003

http://www.proappliancefix.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed