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Geek Squad - Best Buy

Computer Repair, Phone Service - Cellular, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
11%
2
0%
1
22%


Rating CategoryRating out of 5
quality
4.3
value
3.1
professionalism
4.2
responsiveness
4.3
punctuality
4.5
Showing 1-9 of 9 reviews

Adele F.
02/2016
3.0
computer repair
  + -1 more
unknown
Description of Work: tech service call. fixed a few thing, but not everything.
Rating CategoryRating out of 5
Yes, I recommend this pro

Raymond C.
05/2014
5.0
computer repair
  + -1 more
The services of Best Buy / Geek Squad are good.
Description of Work: I have used the services of Best Buy / Geek Squad and they fixed my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alan S.
01/2013
1.0
cell phone service
  + -1 more
Horrible!!!
Description of Work: They wouldn't help me at all. Horrible experience!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Amy D.
06/2012
5.0
computer repair
  + -1 more
They're very knowledgeable. It's a good place to go. They know what they're doing.
Description of Work: We had a computer repaired there under warranty.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis R.
05/2012
5.0
computer repair
  + -1 more
The refurbished computer is still working and doing fine. They gave me a good deal. When they said something would be ready, it was. When they said they would call, they did. They were good.
Description of Work: The old computer had died. I bought a new one from Geek Squad. It was a part of the package, they refurbished the new one for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JONATHAN T.
04/2011
1.0
computer repair
  + -1 more
Brought in because keyboard for a VAIO laptop that was not functioning properly. $250 dollar repair later and the computer is returned with assurances of success. The keyboard reacts the same. My wife calls Best Buy Geek Squad Metarie, and after not getting any where for a solution to the computer not working, the BB phone rep suggest the NUM LOC key and, low and behold, it works. When we tried to follow up with the fact that the same problem was fixed by the tapping of a key, the real evading of responsibility began.
Description of Work: Paid to have keyboard replaced on a VAIO laptop.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$250

Leigh G.
03/2011
4.0
computer repair
  + -1 more
the whole thing went very well.
Description of Work: they hooked up my computer and showed me the way to operate it. they taught me things I had no idea about!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eric P.
07/2010
5.0
computer sales
  + -1 more
It was nice to speak to someone who knew his product and could tell me the ins and outs of why to purchase an Apple over a IBM
Description of Work: Purchased an Apple computer and was impressed with the knowledge of the salesperson.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Leigh G.
05/2008
5.0
computer repair
  + -1 more
Geek squad is in best buy (would not rec best buy), but this repair service is the best. Absolutely know what they are doing. They rid my lap top of a virus. On another occasion they helped me trouble shoot a problem on line by taking over my computer completely and fixing it right then and there.
Description of Work: Geek squad has come to my home and completely set up a computer bought at best buy and they have come to rid my computer of viruses both by coming to my house and doing it online on separate occasions.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    6205 VETERANS MEMORIAL BLVD, Metairie, LA 70003

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Phone Service - Cellular,
    Computer Sales,
    TV Sales,
    Appliance Sales and Installation,
    Vacuum Cleaners,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    6205 VETERANS MEMORIAL BLVD, Metairie, LA 70003

    www.geeksquad.com/repair