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Earls Plumbing and Heating LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Owner operated. 45 employees. Additional DBA - Earl's Plumbing & Heating LLC. Award winning.

Business highlights

76 years of trusted experience
Emergency Services Offered

Services we offer

Winner of the 2014 SUPER SERVICE AWARD! Electronic water leak detection, water line re-routes, back flow prevention testing, sewer drains and hydro tunneling cleaning, video pipe inspections, underslab repair, sand, plumbing faucet and toilet, water heater sales, gas information inspections, repairs and installation, water heater sales, renovations faucets & sink replacement.

Services we don't offer

New Construction

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8445 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 445 reviews

Edward I.
05/2011
5.0
plumbing, drain cleaning
  + 0 more
They are dependable. They came on time and did good work. They cleaned up after they were done.
Description of Work: Earls Plumbing and Heating Inc came over to unstop the kitchen sink and roto rooter out a water drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Cara L.
05/2011
5.0
plumbing, water heater repair
  + 0 more
Earl's made this purchase a pleasant experience.
Description of Work: Earl's installed an excellent water heater in my laundry room. All the work was above my expectations and the finished job was excellent. The installer took the time to teach me all the safety features and controls on the new water heater. I was so pleased that he even took the old one away. Earl's is the only plumbing company I have ever used. All of their work is done correctly the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,089

Art F.
05/2011
5.0
plumbing
  + -1 more
I have used Earl's for years. I deceided to submit a report because I was very impressed with their last service. Bob was great. A real pro. He answered my many questions and even returned the next day to make a minor adjustment at no charge. I very seldom make recommendations but this business is great !
Description of Work: New refrigerator ice maker and leaky bathroom faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Rita H.
04/2011
5.0
plumbing
  + -1 more
This was the second time we used them in a week. Both times we had Briton and Philip do the work. (I highly recommend both of these guys). The whole process started because we discovered we had a water leak under the slab. (A hot water leak). The first time they came to reroute the hot water lines, and while here, they snaked a bathtub drain for us, thinking the pea trap was clogged. While here, we discovered the pipe was broken under the slab in the same spot the hot water pipe was leaking. So the reroute was discussed for the tub line. They were clever enough to discover they could reroute the drain without tunneling under the house. They took a lot of time investigating where the pipes went by making a few small holes in the ceiling and using cameras and flashlights to find the other drain stacks from upstairs. We flushed upstairs toilets so they could listen to the water running down the pipes in the walls. Ideally we'd have liked to have tunneled to fix the original pipe, but the cost would have been exponentially higher and they may have found more problems than we were currently aware of. ....next time.
Description of Work: They rerouted a tub drain line from upstairs by cutting a hole in the ceiling downstairs and running the new line to a different drain stack. We had Briton and Philip doing the work. Both young men are very knowledgeable in their field and they work well together in a team effort. They endured us watching them work the whole day and asking questions as they worked. They brought their own tarp style thing and bucket devices to catch the mess. However, I would suggest to any homeowner who is having drywall (or ceiling) cut open with a reciprocal saw to cover EVERYTHING with cheap plastic tarps prior to the arrival of the plumbers because fine white dust floats through the air and everything has to be cleaned/dusted afterwards. They did sweep up all chunks and took all old slimy wet and drippy cast iron pipes with them. They didn't leave any garbage behind. While here, they also replaced a pipe for us under the upstairs sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$820

Rita H.
04/2011
5.0
plumbing
  + -1 more
I recommend this company. Their office people who answer the phones are helpful and polite and knowledgeable as well as the plumbers being qualified. I specifically requested they send a plumber that knew what he was doing....explained we'd recently had a plumber we were not happy with from a different company.
Description of Work: They rerouted our hot water lines due to a leak under the slab. (that is the short version). A few days prior to them coming we discovered we had a hot water leak under the slab. We searched for a plumber on Angie's list, and chose Earl's plumbing because they had excellent ratings. (A neighbor had also suggested them because she's used them several times). The day before they came we had Accurate Leak Detection come to use his high tech device to locate the water lines in the walls/ceiling and he marked where the problems were and where the pipes needed to be cut for the rerouting. Briton and Philip were our plumbers. I highly recommend both of these young men, they are SMART. They know their line of work. They did a thorough job and they communicated well with us as they were working and did not make a mess. While here, they also NOTICED without us telling them that we had a new hot water tank in our attic (we had it installed two weeks prior by a different plumber....and they told us that it was not installed up to code and told us what was wrong). This is the second reason why we lost confidence in our first plumber (unrelated problem) and did not use the first company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

gregory B.
04/2011
5.0
plumbing, water heater repair, drain pipe
  + 1 more
We had a downstairs slab removed and re-installed. All plumbing lines had to be removed and re-installed. This included all sewer drain lines and water lines. Also a toilet, vanity, washing machine, hot water heater. Excellent work overall. Professional. On time. Helpful. Big work for a big company, yet still a local family oriented type service.
Description of Work: Under slab sewer drain installation. New hot water heater. All bathroom water pipe removal (for total demolition) and re-installation. Toilet and vanity installation. Upstairs tub drain lines removal and installation of new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kristin H.
03/2011
5.0
plumbing
  + -1 more
This company did a great job. They were prompt and friendly. The receptionist was extremely friendly even when I had to call morning of to reschedule appointment. The plumbers who came out were well knowledged and did an excellent job. I felt the pricing was very fair.
Description of Work: They changed the faucets in kitchen and bathroom. Snaked the drains of the kitchen sink, two bathroom sinks and shower stall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sarah L.
03/2011
5.0
plumbing
  + -1 more
It was really good. I was pleased. It was an emergency call. He was already all booked up for that day but when I told him what the problem was, he came out. He fitted me in before he had to go into the city for a call. I didn't do a lot of pricing. I paid more than it would have normally been because it was a Sunday emergency call as opposed to a planned weekday call. The quality of work was excellent. His responsiveness was excellent. His punctuality was good. His professionalism was excellent.
Description of Work: Earls Plumbing and Heating came out and replaced a clogged up and broken trap under my bathroom sink. It was an emergency and it was a weekend.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Steve N.
02/2011
5.0
drain cleaning
  + -1 more
The two men were very professional and nice. No problems with either one.
Description of Work: Unclogged bathroom drain. Installed a water filter under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

MIchelle T.
02/2011
5.0
plumbing, drain cleaning
  + 0 more
Very pleased with the whole experience. Called in the morning when they opened and they said they could come out same day. I had tried a few other plumbers with good ratings on the site first and they either would not come out to Chalmette or they were busy till next week. The receptionist was very pleasant and helpful. She had to check first if they do come out to Chalmette. Lucky for me they did. They got on the roof to get the clog out of the bathroom pipes. Just took a few minutes. Seemed to have flushed whatever was cloggging it out. So grateful they could come out on such short notice. I can use my shower and toilet once again! Hope it stays unclogged, or I will try the video inspection next. Will recommend them to everyone, thought the price was pretty fair.
Description of Work: bathtub draining very slow, toilet bubbles and drains when the bathtub is done draining or when using bathroom sink. Used K60 from vent above bathroom large funnel auger about 60' hit a few hard spots. If happens again will run video inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Matt S.
01/2011
4.0
plumbing
  + -1 more
For the time spent to do the work they charged $130.00 minus $30.00 your coupon net cost $100.00. Absolutely ripoff.
Description of Work: For 10 min. work used putty to stop leakage on the back of the bathtub.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$130

Response from Earls Plumbing and Heating LLC
We appreciate feedback however when researching this invoice, I found that the plumber was there for over an hour and the work that was done was much more extensive than just using putty. The plumber ran a cable thru the roof jack for the kitchen sink to clear the line that was built up with grease. The kitchen sink was draining properly after our work was completed. $135 for this job was a fair price as far as we are concerned. I am sorry that our customer did not think that the price was worth the work that we preformed.

Miriam C.
12/2010
5.0
plumbing, water heater repair
  + 0 more
The plumbers from Earl's completed all work in one day, arriving around 10:30 and finishing around 5:00. That was impressive because they had a lot to do. They discovered that the sink didn't have an emergency cut off and installed one even though that task wasn't in the original request. They also did extra work on the sink to help the customer-supplied fixture work better. After they left, a slow leak developed with the toilet tank. They returned promptly after being notified and tightened the bolt. Overall pricing was fair for the amount of work completed.
Description of Work: Replaced hot water heater; installed customer-supplied sink fixture; installed new outdoor water cut off; installed new wax ring for toilet; installed customer-supplied toilet fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Bonnie W.
11/2010
5.0
handyman service, plumbing
  + 0 more
I liked this company from the start. The lady on the phone for the original quote was fabulous. The two men showed up on time and they were very polite. They were also very clean and cleaned up after the job was finished! I would definately call them in the future and recommend them to anyone!
Description of Work: I bought another house and I didn't like the existing dishwasher. They pulled the existing dishwasher and installed a new dishwasher for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Daria V.
10/2010
5.0
plumbing
  + -1 more
They were courteous, professional and friendly.
Description of Work: They tub water was running slow down the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

CHRISTINE C.
09/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Two young plumbers arrived in a timely fashiona and were personable and knowledgeable. They explained things thoroughly.
Description of Work: The company installed a kitchen sink and garabage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Andrew L.
08/2010
5.0
plumbing
  + -1 more
The plumbers called and said they were on their way. By 7:40 am I had explained the problem they checked both bathrooms and laundry. They went outside to my main sewer line and with a cutter head ran 75ft through to clean out the line. The workmen were courteous and professional. By 8:25 am they were finished, cleaned-up and on their way. My only B grade I gave them was on the price. I basically figure that my main sewer line is easily accessible on my patio and did not require any trouble to get to, however; when I called several plumbing companies, this seems to be the going rate. Overall, I am well pleased and would use them again.
Description of Work: When draining the bathtub or washing a load of clothes, both toilets would start to bubble-up (not a good sign). The lady Brenda at the office was very friendly and offered to send a truck immediately and told me the pricing upfront depending upon which size drain needed to be cleared. I set-up the appointment for the next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michele K.
06/2010
5.0
plumbing
  + -1 more
Excellent. Very professional and pleasant staff.
Description of Work: Unclogged kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Paul G.
05/2010
5.0
gas leak repair
  + -1 more
They called to ask to come three days earlier. They arived on time. They did the work. They filed the report with the parish. They coordinated an inspection with the parish code enforcement. All systems are go. Parish iinspection & enforcement standing down. Great job!
Description of Work: They tested the integrity of our natural gas supply system. Tech Name: Kevin. They were scheduled to perform the work on Monday, May 17 but called to say they could get to us on Friday May 14. This was great becasue we had to have this work done & verified for the parish (county) inspection dept by May 20, They also coordinated with the parish inspectors to come out on Monday for inspections. All systems are go. Parish iinspection & enforcement standing down. Great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

emanuel L.
04/2010
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
the office called 20 minutes in advance to say they were on the way. then they showed up and assessed the job, were very courteous and replaced the washers. while they were here they broke the old shower head but they did replace it with a new comparable one, free of charge. the job was done cleanly and quickly.
Description of Work: shower faucet washer replacement and replace shower head

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

jillian K.
02/2010
5.0
plumbing
  + -1 more
Earls has come out twice do to my guests they were fantastic both times. And didnt make me feel like a moron
Description of Work: I had two toilets backed up for the second time due to .. lets just say dont flush fabric!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patrick C.
10/2009
5.0
plumbing
  + -1 more
it was a quick, efficient and economical solution to my problem. The service technician was friendly, professional and sympathetic wioth my desire to keep the cost down. I give him an A+. I wish all the service reps I see were that good.
Description of Work: I called Earl's Plumbing because I noticed some water running down my neighbor's driveway. I hoped it wasn't a broken pipe like three years earlier when replacement of the line was nearly $900.00. The plumber showed up 5minutes early and went right to work. He discovered that the leak was in the faucet, not the line. His analysis of the situation took al of five minutes. He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Patrick C.
10/2009
5.0
plumbing
  + -1 more
it was a quick, efficient and economical solution to my problem. The service technician was friendly, professional and sympathetic wioth my desire to keep the cost down. I give him an A+. I wish all the service reps I see were that good.
Description of Work: I called Earl's Plumbing because I noticed some water running down my neighbor's driveway. I hoped it wasn't a broken pipe like three years earlier when replacement of the line was nearly $900.00. The plumber showed up 5minutes early and went right to work. He discovered that the leak was in the faucet, not the line. His analysis of the situation took al of five minutes. He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Tracey D.
10/2009
5.0
plumbing
  + -1 more
They were there right on time. Did the video inspection and also pointed out a problem in the attic with the a/c vent. The guy also went of of his way to speak with the home inspection company to let him know what he saw in the attic. Both gentleman were extemely polite and very helpful. I would definitely use them again with any plunbing issues.
Description of Work: I had a video inspection of my pipes in order to purchase a new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Miriam B.
09/2009
5.0
plumbing
  + -1 more
I recommend Earl's Plumbing highly. They are very dependable and have reasonable prices.
Description of Work: got all city permits and installed water lines in a lot in Algiers, Louisiana. repaired gas leak at a rental property in Gretna, Louisiana

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Stephanie D.
11/2008
2.0
plumbing
  + -1 more
They were not so good, they missed a leak in the wall and they ended up going under the slab. They called in an expert and he diagnosed the leak underneath the slab. They did a lot of unnecessary work. The leak was in the wall, but they thought it was in the slab and so they did all that work under our slab and we had to pay for half of it.
Description of Work: They did some plumbing repair in our under slab.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Contact information

5107 W Napoleon Ave, Metairie, LA 70001

https://www.trollingerlaw.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
LMP 521
Trade License Locale
New Orleans
Trade License Authority
State Plumbing Board of Louisiana
Trade License Expiration
01/01/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Kitchen and Bath Remodeling,
General Remodeling,
Heating and Air Conditioning,
Bathtub Restoration,
Handyman Services,
Excavating

FAQ

Earls Plumbing and Heating LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Earls Plumbing and Heating LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Earls Plumbing and Heating LLC does not offer free project estimates.
Yes, Earls Plumbing and Heating LLC offers eco-friendly accreditations.
Yes, Earls Plumbing and Heating LLC offers a 10% senior discount.
Yes, Earls Plumbing and Heating LLC offers emergency services.
Yes, Earls Plumbing and Heating LLC offers warranties.
Earls Plumbing and Heating LLC offers the following services: Winner of the 2014 SUPER SERVICE AWARD! Electronic water leak detection, water line re-routes, back flow prevention testing, sewer drains and hydro tunneling cleaning, video pipe inspections, underslab repair, sand, plumbing faucet and toilet, water heater sales, gas information inspections, repairs and installation, water heater sales, renovations faucets & sink replacement.
New Construction

Contact information

5107 W Napoleon Ave, Metairie, LA 70001

https://www.trollingerlaw.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed