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Earls Plumbing and Heating LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Owner operated. 45 employees. Additional DBA - Earl's Plumbing & Heating LLC. Award winning.

Business highlights

76 years of trusted experience
Emergency Services Offered

Services we offer

Winner of the 2014 SUPER SERVICE AWARD! Electronic water leak detection, water line re-routes, back flow prevention testing, sewer drains and hydro tunneling cleaning, video pipe inspections, underslab repair, sand, plumbing faucet and toilet, water heater sales, gas information inspections, repairs and installation, water heater sales, renovations faucets & sink replacement.

Services we don't offer

New Construction

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8445 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 445 reviews

John H.
05/2017
5.0
plumbing
  + -1 more
Earl's sent out an evaluator at 8:30am. He looked at the problem and said that he'd get someone out in the afternoon. In fact, they had two plumbers on the scene by 10am--Rafael and his assistant. We had some discussion about thae best--and most cost effective--way to fix the problem. They could have gone with ripping out the floor and replacing the entire cast iron pipe line, but discovered instead that a PVC adaptor would fit and work as well for less than half the cost. They had everything done within an hour and the price--$439--seemed reasonable to me.
Description of Work: My downstairs commode was leaking under the floor. I needed to have the commode pulled up, the flange and seal fixed and replaced. I also needed everything done within a very short time window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$439

Darcee S.
05/2017
4.0
plumbing
  + -1 more
It went ok. However, when they tried to fix it, the hole became bigger because the pipes were old, essentially making the problem worse instead of better. They charged us for the job they did and told us how to patch it temporarily and that we would need to have the entire sink replaced to completely fix the problem.
Description of Work: We had a leaking pipe under the bathroom sink.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth J.
04/2017
5.0
plumbing
  + -1 more
Company called promptly 30 minutes before repairman was to arrive to give us enough time to be ready, fixed the problem and now it's like it was never there. I would definitely call them again. Quick, and great service.
Description of Work: We had a leaky hose, due to a hole in our hose (under the sink). And one of our tub knobs didn't turn all the way so that the faucet leaked. He fixed both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia P.
04/2017
5.0
plumbing, drain pipe
  + 0 more
Job went extremely well. Earl's always does a great job We have used them several times and will use them again. Quality work performed by a knowledgeable staff. Office staff is great, too.
Description of Work: Replace a broken underground drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

durlin D.
04/2017
5.0
drain cleaning
  + -1 more
This was on a rental property. What they did was come out and did some minor plumbing work. The drain for the kitchen had backed up. Sometimes tenants think that you can just shove anything down the drain, and it was the drain unplug that he took out and they cleaned out and that was it. I had another provider give me an estimate to have a water heater replaced sometime before that, but they were not specific about the estimate. It's a scheduling situation, making yourself available over there to have them effect the repairs. Earl's Plumbing's pricing was in an acceptable range. Actually, the other provider came out and they were $25 higher. They came at the time they said they would be there. One person came out to complete the service, he cleaned up after himself, and it took him not quite 30 minutes, maybe. It was pretty fast; he took the thing off, he put one of those things in it, he pulled the stuff out, and that was it.
Description of Work: This was for cleaning a clogged drain in a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Don H.
02/2017
5.0
plumbing
  + -1 more
Installation went as expected and billed as estimated. Faucets look good and are working well. Randy, the plumber was professional and friendly.
Description of Work: replace tub/shower faucets - included parts and labor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$430

Response from Earls Plumbing and Heating LLC
Thank you for the great review. We are happy to hear that you were satisfied with Randy'[Member Information Removed] service. Michelle

Rene D.
01/2017
5.0
drain cleaning
  + -1 more
They were good. Everything fell to plan. They came when they were supposed to, they did the job. We are out in the middle of no where and the business we used to use has went out of business, so now all of our plumbing work comes from 30 to 40 miles away. The skill set of the person who came out. They were relatively young, so you know it's not like it was a 20 year guy. But you have to be young once. I have another problem and I will be calling them again soon.
Description of Work: Drain cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DOUGLAS W.
01/2017
5.0
plumbing
  + -1 more
It's a special Kohler premium brand and is 15 years old and harder to service. It was badly corroded and tricky to remove and service. They had to go out to find the part and return, replacing both valves for good measure. It was easy to schedule and I appreciated the follow up phone call. Given the amount of time and effort, I feel the price was fair in today's market here in New Orleans.
Description of Work: My faucet was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Earls Plumbing and Heating LLC
.

Paulette L.
01/2017
5.0
plumbing, water heater repair
  + 0 more
They had to get the pipes and get the inspector to come out from City Hall to inspect and see if it was okay. They did the faucets, the kitchen, the bathroom, all that stuff. At that time, I was so desperate but I was pleased with the work. They let me know they were on the way when they came. I had no problem.
Description of Work: They did the hot water heater and the fixtures in the bathroom. I did purchase the water heater tank with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,500

Response from Earls Plumbing and Heating LLC
We really appreciate the wonderful review. Thank for choosing us for your plumbing needs. Sharon Customer Service Dept.

Paulette L.
01/2017
5.0
water heater repair
  + -1 more
They had to get copper pipes and the man from the city came to see if everything was okay.
Description of Work: The hot water heater, the tools to do it, the pipes.
Rating CategoryRating out of 5

Caroline R.
12/2016
5.0
plumbing
  + -1 more
This company was very professional, they were on time and did excellent work. I will definitely contact again for any plumbing problems, and will refer them to family and friends.
Description of Work: Small hole in water pipe in the wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Earls Plumbing and Heating LLC
Ms [Member Name Removed], Thank you so much for taking the time out to write such a wonderful review. Our boys love to see the comments people make about them. Have a Happy Holiday season. Thank you, Sharon

Janet M.
11/2016
5.0
plumbing
  + -1 more
I used them a few months ago because my hot water heater busted and sprang a leak. I walked out in my garage to get in my car and I was in water ankle-deep. So, I was not expecting this. I had called someone that I have used in the past and they were out-of-town. It was just an individual as opposed to a big company. I ended up calling Earl’s Plumbing. Even though I had never dealt with them before, they had someone out the same day. They replaced my hot water heater and they had been excellent.
Description of Work: Right now, I am going through plumbing. I have broken pipes in the mausoleum and I can highly recommend Earl’s Plumbing.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra L.
11/2016
5.0
plumbing
  + -1 more
All went well. Professional job done quickly
Description of Work: install new kitchen faucet, repair bathroom faucet and install new outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Stephanie B.
10/2016
5.0
bathtub refinishing
  + -1 more
Once they got to my home, they got on the roof, tested the vent, and cleaned the line. They were quick, efficient, professional, and I would definitely use again!
Description of Work: The kitchen sink was backing up and pipe needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Earls Plumbing and Heating LLC
Thank you for the review. We appreciate your business.

Scott N.
09/2016
5.0
plumbing
  + -1 more
The plumber found the leak and resolved issue and didn't charge us an arm & leg to come out on a Saturday. We have used them before. Always punctual, professional and very fair. Highly recommend!!!
Description of Work: We awoke on a Saturday morning to find a leak somewhere in front yard with water gushing out. We called Earl's and they were out in a few hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Earls Plumbing and Heating LLC
Thank you for the review. happy we could help. We appreciate your business.

Michael K.
09/2016
5.0
plumbing
  + -1 more
Quick work finished within 2 hours. At first I was frustrated because it happened on a Sunday before Labor Day. While Earl's replied quickly via facebook message when I inquired about Monday hours, stating to leave a voicemail and they'd get me in on Tuesday, my husband was told they were booked upon calling Tuesday morning and offered a Weds. spot. They ended up calling back and offering to fit us in if we could be home immediately. I appreciated this, as we had no water at all until the repair.
Description of Work: Fix a broken copper pipe and replace shower knob.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Earls Plumbing and Heating LLC
Thank you so much for the review.

Jim B.
08/2016
5.0
plumbing, remodeling, home remodeling, drain cleaning
  + 2 more
Very well, smoothly and on time. Rafael was very good and he and his team did a wonderful job. He even managed to save me some money from the original quote!
Description of Work: Various improvements in the kitchen and bathroom

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Earls Plumbing and Heating LLC
Thanks for taking the time to review our company. We appreciate your business. Michelle

Lillian R.
08/2016
2.0
plumbing
  + -1 more
They sent someone who looked at the leak and said that he would get back to me with a quote. He did not. When I called again, bruce said that I needed to talk with Jessie (unclear on spelling) but this person did not call even when I checked back
Description of Work: Leak repaired

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Jeff G.
07/2016
5.0
plumbing
  + -1 more
Very well. I called and they came out the same day. The office staff was very friendly and told me that the plumbers would call me 30 minutes before my appointment. The plumbers called 30 minutes prior to the appointment and were very courteous when they arrived. They immediately diagnosed the problem, made the repair, and all work was performed in 30 minutes. The next day I received a follow up call from Earl's to ensure that I was completely satisfied with the service performed. About a week later, I received a copy of my invoice along with my credit card receipt. I appreciate that a lot. Earl's Plumbing is a very professional and customer service oriented company that I will use for all of my future plumbing needs.
Description of Work: Bathroom sink faucet leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Sandie M.
07/2016
5.0
plumbing
  + -1 more
It went very well! They used Ghostbuster technology to find the leak in the cement slab. They were able to repair the leak by threading new pipe through the old pipe by going in one wall and out the other wall. Did not have to dig up the floor! Yay!
Description of Work: I needed to have a hot water leak located and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

craig V.
07/2016
5.0
plumbing
  + -1 more
Because of their large fleet of trucks and popular name I was reluctant to use them at first simply because I thought they would be expensive. But due to the nature of my problem I figured I needed someone established and went ahead and gave them a call. They troubleshooted my situation with confidance and precision and explained the problem to me that was easy to understand. Long story short, I thought the resolution was going to be much more expensive than it actually was. Thank You Bob and Leroy for your professionalism and honesty . I have another much less emergent plumbing issue that I am soon going to address. I will be sure to call on Earls for that and any other plumbing problem in the future.
Description of Work: leak in 2nd floor bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Jo Ann G.
06/2016
5.0
plumbing
  + -1 more
This is the third time I have called Earl's Plumbing Co. to help with plumbing. I previously had a sink fixed in the bathroom and a faucet fixed in our kitchen. I went with Earl's Plumbing because I really appreciated how honest, respectful and courteous they all are. I had old plumbing on the side of my house from 1983 installations of water softeners. The pipes had been repaired and reshaped for each new water softener unit throughout the years. They came out the same day I called. Once they got here I asked if they could replace all the pipes and handles as I didn’t like looking at the olds ones as they were ugly now. Of course they would but they needed to buy a part that they were not expecting to replace so they came right after the store opened the next day and I can tell you the end result was much better than I imagined! It looks great! They insulated all the plumbing! I couldn't be happier. My husband came home for lunch and was surprised by how well it looked and easy the handles were to use. So how could you not recommend them!
Description of Work: Randy and Leroy removed leaking by pass assy. for water softener. Re-piped and insulated ¾” copper and configured 3 ball valves w/two tee’s to create new bypass with ¾ stop & waste valve located upstream of bypass assembly. Tested/no leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Randall B.
05/2016
5.0
water heater repair
  + -1 more
THANKS to Phil and Jordan of Earl's Plumbing & Heating for being on-time, professional and such nice people in performing the dual task of replacing (2) original 20 year old NG 50 gal w heaters in our attic of upscale home. No mishaps in attic, great house keeping during and after completion of job. If need arises, will use in future and would recommend them for any/all of your plumbing needs. THANKS again to Phil and Jordan (Earl's Plumbing & Heating). Best Regards, Satisfied Homeowners
Description of Work: replaced (2) 20 yr old NG 50 gal w heaters in attic.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jeanne S.
04/2016
5.0
plumbing
  + -1 more
Earl' plumbing was very responsive to my needs and schedule. Jessie and Matt did a great job. I certainly recommend them and will use them again.
Description of Work: Replace old toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan M.
03/2016
5.0
plumbing
  + -1 more
It went wonderfully. They showed up about 20 minutes after I was told they were on the way, and were very quick to both diagnose the problem and come up with a solution. They gave me two options, one more extensive and expensive, and one simpler and cheaper. I went with the simpler solution, which they said was a good idea too. They replaced a line to the toilet that was leaking, and put in a new flapper valve for the toilet too, which had been causing a slow run for a while. Overall, they were done in an hour or less, and I am VERY pleased with their work. I told a contractor friend about the work which had been performed, and the price, and he said that it was good work and a good deal. I would certainly use Earl's again, and recommend them to others.
Description of Work: Repaired a leaking shutoff valve in the bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

5107 W Napoleon Ave, Metairie, LA 70001

https://www.trollingerlaw.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
LMP 521
Trade License Locale
New Orleans
Trade License Authority
State Plumbing Board of Louisiana
Trade License Expiration
01/01/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Kitchen and Bath Remodeling,
General Remodeling,
Heating and Air Conditioning,
Bathtub Restoration,
Handyman Services,
Excavating

FAQ

Earls Plumbing and Heating LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Earls Plumbing and Heating LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Earls Plumbing and Heating LLC does not offer free project estimates.
Yes, Earls Plumbing and Heating LLC offers eco-friendly accreditations.
Yes, Earls Plumbing and Heating LLC offers a 10% senior discount.
Yes, Earls Plumbing and Heating LLC offers emergency services.
Yes, Earls Plumbing and Heating LLC offers warranties.
Earls Plumbing and Heating LLC offers the following services: Winner of the 2014 SUPER SERVICE AWARD! Electronic water leak detection, water line re-routes, back flow prevention testing, sewer drains and hydro tunneling cleaning, video pipe inspections, underslab repair, sand, plumbing faucet and toilet, water heater sales, gas information inspections, repairs and installation, water heater sales, renovations faucets & sink replacement.
New Construction

Contact information

5107 W Napoleon Ave, Metairie, LA 70001

https://www.trollingerlaw.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed