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Earls Plumbing and Heating LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Owner operated. 45 employees. Additional DBA - Earl's Plumbing & Heating LLC. Award winning.

Business highlights

76 years of trusted experience
Emergency Services Offered

Services we offer

Winner of the 2014 SUPER SERVICE AWARD! Electronic water leak detection, water line re-routes, back flow prevention testing, sewer drains and hydro tunneling cleaning, video pipe inspections, underslab repair, sand, plumbing faucet and toilet, water heater sales, gas information inspections, repairs and installation, water heater sales, renovations faucets & sink replacement.

Services we don't offer

New Construction

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8445 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 445 reviews

Jack D.
12/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Under a raised house, cut off and replaced two sections of bad 1/2" galvanized pipe with copper.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$347

Ronald S.
12/2012
5.0
sewer cleaning
  + -1 more
Called on time, came on time and got right to work. Completed the task timely and to my satisfaction.
Description of Work: Used snake with cutters to cut loose from drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly D T.
11/2012
5.0
sewer cleaning
  + -1 more
Back to back upstairs bath flushing sluggish and toilets reacting with each other. Ran camera to verify clog and used cable through 3" vents to insure clog was cleared. The office staff responded quickly to my request of sending a plumber to my home to determine the problem. The technician arrived on time, quickly determine the cause of the clog, and fixed the problem. I was completely satisfied with the knowledge of the technician and would use this company again for any plumbing needs.
Description of Work: Ran camera and cable through 3" vents to clear clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Beth H.
11/2012
5.0
plumbing
  + -1 more
They did a great job. They handled everything and worked with the insurance adjuster.
Description of Work: They did an underslab repair job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Willie Mae E.
11/2012
5.0
plumbing
  + -1 more
They were punctual, professional, and did a good job.
Description of Work: They did some plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

silvia F.
11/2012
5.0
excavators, plumbing
  + 0 more
The office staff is wonderful, friendly, and helps with insurance paperwork. The guys that come out are very professional. They come, do what they have to do and leave. I’ve used them 4 or 5 times.
Description of Work: They are great, I’ve used them several times. They’ve replaced all the fixtures for the tub and shower. Then they fixed broken pipes under the house which required major excavation work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Pam K.
11/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Hard to go into details because the workmen were in every way more than I expected even though I had once used Earls for something much more minor.
Description of Work: My hot water heater of 28 years + busted and was leaking out a pipe under my house. I had used Earl's plumbing once after Katrina for an acute pipe leak under my house and Earl came out on a late Saturday night to fix it. These guys were unbelieveably nice , professional, knew exactly what was happening, my overflow pan of the hot water heater was full and they patiently drained it, put in a new heater timely, cleaned up their mess, were happy to check other things for future reference and I can't possibly say enough good things about them. Everything was better than expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie C.
10/2012
5.0
plumbing
  + -1 more
Punctual, and arrived within time frame was provided to us via phone call from office staff. Excellent service from start to finish.
Description of Work: Discovered leak, removed toilet, replaced seal at toilet, checked for other leaks, none found. Made recommendations re: effected sheet rock. Efficient , thorough, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

STEPHANIE L.
10/2012
5.0
plumbing
  + -1 more
It was an exceptional experience from talking with the service operator whose name was Sharon to having the job completed in record time. I called this morning around 9:00am and the job was completed before 12:00 noon. Sharon was very professional and handled my request within minutes. Glen arrived at my house and fixed the bathroom toilet ...IN RECORD TIME! He was very professional and a delight to have someone who is both professional and customer service orientated. I could not have asked for a better company to fulfill my plumbing needs. Thank you sooo much!
Description of Work: Replaced the inside parts of a bathroom toliet as well as the knob to shut off the water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Gloria C.
09/2012
5.0
plumbing
  + -1 more
I enrolled in Angie's List to check plumbers in New Orleans ahead of my visit from Indiana to Louisiana to help my daughter move into a condo. Perfect experience, b/c I had no New Orleans plumbing knowledge at all. I picked Earl's b/c of its Angie rating. The company scheduler called me ahead of time to give me the time of service. I really appreciated the call, b/c I didn't want to sit in the condo all day and wait. I was out shopping, when the call came. We made arrangements to meet at the condo at a prescribed time. The truck and uniform identified the worker. I'm 100% happy with the results.
Description of Work: Combo washer and dryer installed. Also bought stainless steel piping from company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nanette C.
09/2012
3.0
drain pipe
  + -1 more
I phoned on Thursday, August 31, I believe, leaving a message that I had two inches of water in my basement and needed help finding a solution. Rhonda called back promptly the next morning to tell me that they don't deal with my problem. I phoned her back and she offered me a number for a company who could pump out my basement. She tried to be helpful. PROBLEM: I was disappointed in this highly recommended company, because no one was really interested in listening to my problem or finding out if they could actually help me. They seem to be very linear thinkers and stopped abruptly when they heard something that did not jibe with what they wanted to do. I explained to Rhonda that the water had receded and tried to let her know a fuller scope of the problem. She said that she would talk to someone and get back to me, but naturally that has not occurred. I state above that I would not use this provider again, because it is required to complete a review. Since I have not actually used this provider I can't say that I wouldn't used them. I am displeased at their unwillingness to have someone with any expertise in the area listen to the problem. It is very hard to find people who can be relied upon for their services, so I thought that Angie's List would be the perfect place to turn, but these people are listed in the WRONG CATEGORY for their services if they don't address drainage issues.
Description of Work: Because I had two inches of water in my basement during Hurricane Isaac, I determined that I needed help with drainage. So I went to Angie's List to look for recommended professionals. I put in Drain Pipe Installation-Exterior. One of the top few was Earls Plumbing and Heating. I called them to get help with my problem. I was interested in one of the reviews that said the company did some hydro-tunneling work under their slab. As I have a slab and my water bills are $240-250 every month I thought that these might be the people for me: install exterior drain pipes and fix the likely underslab problems that are causing the horrible water bills and possibly contributing to the water issue.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


Response from Earls Plumbing and Heating LLC
Sorry to hear that you were not satisfied with the response from our customer service representative. As we do not pump water out of basements, when the water receded we could send a plumber to check for water leaks. Rhonda is a new employee and in training at this time. Sorry for the miscommunication concerning your plumbing problem. If you are still in need of our service I would be happy to assit you. Michelle Desrochers Office Manager michelle@earlsplumbingandheating.com

M. P.
08/2012
3.0
plumbing
  + -1 more
The crew arrived relatively promptly and immediately got to work. They ran cameras in only 2 of 5 cleanouts. They appeared to do the absolute minimum they could get away with. I don't know if they broke one of the cleanout covers and replaced it, but when they left, one cleanout cover had been replaced and one was still left wide open. I had to ask them to pressurize the system to check the internal pipes, they seemed like they couldn't be bothered even though I asked them to check out both the drainage and the supply lines to make sure there were no problems. They found an obstruction and drew up a report. They estimated it would cost between $1200-$3200 to do the repairs. Of course, when they finally submitted a bid, it was the maximum cost.
Description of Work: I hired them to do a video inspection of newly-purchased property plumbing.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$300

David G.
07/2012
5.0
plumbing, home remodeling
  + 0 more
Great job! The office called, as promised to tell us their workers (2) were on the way.Upon arrival they ascertained the situation and then presented a quote for the work; The price was more than OK!They went right to work (doing more than I had anticipated) and were very professional and easy to converse with, concerning the job.Upon completion they thoroughly cleaned the work area and Thanked me for using their services, again. Highly recommend for plumbing services!
Description of Work: Remodeling downstairs bathroom. Remove vanity and install a new vanity and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

mary A.
06/2012
5.0
plumbing
  + -1 more
i was very pleased with plumbing service. gentleman who came was punctual & quickly got the job done. will call again
Description of Work: fixed leaking pipe under bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judi W.
06/2012
5.0
plumbing, water heater repair
  + 0 more
The plumbers arrived promptly in an immaculate truck. They were extremely clean, knowledgeable, and professional. They explained the problem and had the needed supplies on the truck to replace the water heater right then and there. Within a couple of hours from the initial call, my problem was resolved. Great Job!!!!!!!!!!!!
Description of Work: My hubby woke up this morning and had no hot water for a shower. I called Earl's and told them that I had a 12 year old 50 gallon electric water heater that was not producing hot water. They sent a plumber and his helper to my house within the hour. The water heater was leaking at the top and going onto the electrical wires. We were fortunate to have caught this problem so quickly. They had a new water heater on the truck and it was installed by noon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Vickie B.
06/2012
5.0
plumbing
  + -1 more
I found my old gas hot water heater leaking in my laundry room. It is against the wall that backs up to my den. I was concerned that the water would seep into the den and ruin the wood floors. Earl's Plumbing came out the same day. They had to replace the hot water heater and bring the air vent, which goes through the roof, up to code. They had everything they needed with them and did the work after I approved the exact price quote they gave me. They worked quickly, quietly, and acted in a very polite and professional manner. They cleaned up any mess they made and took the old one with them to dispose. I would definitely use them again and would certainly recommend them.
Description of Work: I found my old gas hot water heater leaking in my laundry room. It is against the wall that backs up to my den. I was concerned that the water would seep into the den and ruin the wood floors. Earl's Plumbing came out the same day. They had to replace the hot water heater and bring the air vent, which goes through the roof, up to code. They had everything they needed with them and did the work after I approved the exact price quote they gave me. They worked quickly, quietly, and acted in a very polite and professional manner. They cleaned up any mess they made and took the old one with them to dispose. I would definitely use them again and would certainly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

E K S.
05/2012
4.0
plumbing
  + -1 more
I was pleased with service and will use again.
Description of Work: Orignally called to unclog kitchen sink. Technician checked washing machine drain and found issues there. Recommended camera inspection of drain, but I have not been able to coordinate at this time. Cleared a third drain in second bath as well. Pricing okay.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ray L.
05/2012
5.0
plumbing
  + -1 more
Service Technicians were punctual, courteous, clean, and articulate. The vehicle they arrived in was well equipped and immaculately maintained. They provided a very cost effective solution to an underslab pipe repair that saved me several hundred dollars. I would highly recommend them for any future plumbing needs
Description of Work: Underslab Plumbing leak that needed repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kelly B.
05/2012
5.0
plumbing, gas leak repair
  + 0 more
Extremely well. No one ever wants to have a problem like this, but if it's going to happen, you want exactly the sort of knowledgeable, fast, courteous service provided by Earl's.
Description of Work: I live in a second-story condominium. The downstairs unit owner smelled a gas leak on a Sunday. Entergy came to shut off the gas and determined that a gas line under the building had been rusted through due to some kind of plumbing leak in the downstairs unit owner's bathroom. I called Earl's first thing on Monday morning to see when they could come out. They answered the phone right away and they were able to come that very day, in the afternoon. Two workers came and wrote out a detailed cost estimate with a detailed description of the problem (toilet leak in lower unit had rusted through the gas line). They took time to talk with me. They mentioned a choice I had between higher-quality materials (galvanized replacement pipes) and cheaper materials. They said they would do either, but clearly explained the pros and cons. I chose the higher-cost/higher-quality materials because of their explanation (no more rusting through). I thought it was really impressive that they took this opportunity to educate me and give me the choice rather than just railroading me into more expensive materials. The very next day (Tuesday) they performed the work, replacing a 20 foot section of gas pipe underneath the building and hooking everything back up. It took them a while but they kept at it. The technicians were extremely courteous; they had to come upstairs a couple times to test the pressure in the new gas lines and they always explained everything they were doing. They had to use our automatic gate opener to get in and out and they were very careful about monitoring entrance/exit and returning the opener. They cleaned up completely. They also worked with the owner downstairs to replace the original problem (toilet leak). The downstairs owner thought they were wonderful and used Earl's to fix his portion of the gas pipes and the leaky toilet. The total came out to just a little less than the original estimate. Payment by credit card was easy and fast. Best of all, included in the cost was that Earl's managed the whole process of getting the repair inspected and getting Entergy to come back out and turn the gas back on. Their master plumber and an inspector came on on Wednesday, electronically transmitted the inspection/approval to Entergy, and Entergy was there that afternoon to turn everything back on. That part in itself was worth a fortune.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$757

Marilyn N.
05/2012
5.0
plumbing
  + -1 more
I have used this company several times and I would recommend them very highly. Their work is first-class, and their workers are very knowledgeable and experienced.
Description of Work: This company did some tunneling work under my house to fix broken pipes (I had an estimate from a well-known national company, and this company was far below that estimate). They also fixed a toilet and installed a new water heater. I was told today that the toilet they fixed needs to be replaced, but the cost of the prior repairs would go toward the new toilet. How fair can you get?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Chellie S.
05/2012
5.0
plumbing
  + -1 more
They are very efficient. They jumped on the job and took care of it right away. They are very friendly and business like. I was very impressed. They were on time and did a great job. They cleaned up after themselves. I would use their services again if needed.
Description of Work: They repaired and replaced some pipes in the wall in my bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dawn C L.
05/2012
5.0
plumbing
  + -1 more
I called at 8:30 am on Monday. Service man came at 9:15 and completed the service at 10:15 am. I was very happy with the service provided. The service man was very professional and knew what he was doing. He kept the area neat and clean.
Description of Work: One bathroom toilet kept flushing or water running. Other bathroom toilet was hard to flush. Provided new flushingapparatus for both toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

William J.
05/2012
5.0
plumbing
  + -1 more
It was done well. He came when he said he was going to. I was satisfied with the work. If I needed addition work I would call him back.
Description of Work: I have a wet bar and he hooked up the fixtures and did the p*** work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Ralph T.
05/2012
5.0
plumbing
  + -1 more
Had another company fix the same seal leak a few months prior and it was leaking again. Bob and Leroy arrived as scheduled. Described in detail the problem and the fix: "add a spacer and replace the seal." The pre-work esimate. was $149 -- Angie's discount applied -- $119 was the final bill and they didn't charge for the spacer. Very pleasant & professional and area was totally cleaned. No problems since. Definitely use these guys."
Description of Work: Downstairs toilet bottom seal leak fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Carroll C.
05/2012
5.0
drain cleaning
  + -1 more
Both people who came out were very nice and knew a lot. They did a good job of explaining everything to me. Their prices are reasonable.
Description of Work: They ran a cable down the drain and did a video to assess a clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

5107 W Napoleon Ave, Metairie, LA 70001

https://www.trollingerlaw.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
LMP 521
Trade License Locale
New Orleans
Trade License Authority
State Plumbing Board of Louisiana
Trade License Expiration
01/01/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Kitchen and Bath Remodeling,
General Remodeling,
Heating and Air Conditioning,
Bathtub Restoration,
Handyman Services,
Excavating

FAQ

Earls Plumbing and Heating LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Earls Plumbing and Heating LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Earls Plumbing and Heating LLC does not offer free project estimates.
Yes, Earls Plumbing and Heating LLC offers eco-friendly accreditations.
Yes, Earls Plumbing and Heating LLC offers a 10% senior discount.
Yes, Earls Plumbing and Heating LLC offers emergency services.
Yes, Earls Plumbing and Heating LLC offers warranties.
Earls Plumbing and Heating LLC offers the following services: Winner of the 2014 SUPER SERVICE AWARD! Electronic water leak detection, water line re-routes, back flow prevention testing, sewer drains and hydro tunneling cleaning, video pipe inspections, underslab repair, sand, plumbing faucet and toilet, water heater sales, gas information inspections, repairs and installation, water heater sales, renovations faucets & sink replacement.
New Construction

Contact information

5107 W Napoleon Ave, Metairie, LA 70001

https://www.trollingerlaw.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed