Budget Blinds

This was the second time I used this company. Brenda always returns your call, you never have to call her a second. She was able both times to get to my house with one day to take the measurements. Rodney and Lucy installed the shutter and were very pleasant. Arrived in a timely fashion and completed the job quickly. If you are looking for shutters or blinds, this is the place for you to call.

Brenda was very professional and responded ASAP to any and all questions I had. She and Rodney installed my blinds and shutters in a very short time and they look fabulous!!!

When the binds came in they were too short and too narrow for the window. One side was so off that I could see my neigbor walk out of his back door to the car with the blinds down. As for the lenght they were not quite even touching the bottom of the window. She was pulling on the fabric to strech it out and make it touch. Then she told me not to worry when the fabric streches out it will be longer. When I told her the measurements were not acceptable she said she would not return them. If Iwanted them corrected I could pay 50% more to have the corrections done. I told her to take the blinds and leave. She was raising her voice to me and to her co worker. She was acting irrational and arguing with no desire to fix the problem. I called Budget Blinds the franchisor and they were basically zero help saying that its Brenda's business and she needs to handle. Terrible product and terrible service. 08/13/2014 This is a response to the vendor's comments. We did not "lose" the credit card dispute. The card company cant move forward without a second opinion and I do not have possession of the roman shade to get a second opinion. Ive asked that the roman shades be returned. If the card company cant resolve the charge issue per their guidelines, then I plan to file the dispute in Orleans small claims. In addition I see that she still defends the measurements as correct. The blinds were too short and too narrow. With the blinds down I watched my neighbor walk out of his house and get into his car through the space between blind and wall. She could have resolved this whole issue by correcting her bad work. Instead she asked for 50% more to correct. Blinds were already $736. Not interested in an addition $300 plus to correct. This person is a franchisee of Budget Blinds. Beware that Budget Blinds has taken the position to not get involved in the business of their franchisees.

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This was one of the most outstanding experiences I have ever had with any New Orleans home improvement/repair vendor. Kenya was prompt, professional, very well versed in the general art and science of window treatments, and totally expert in the choice and application of plantation shutters. Delivery time was approximately six weeks, during which time he responded promptly to e-mail questions regarding R-value and toxins. He was a model of organization, efficiency, cleanliness, and carefulness when he himself installed the shutters. They are beautiful and have absolutely transformed the look, feel, and light of the house. Visitors marvel at the transformation. Highest kudos to Kenya and his product! Recommend without reservation. Great value! He is also available through Direct Buy.