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BENSON'S UPHOLSTERY INC

Upholstering

About us

Full service custom commercial, residential, medical, and marine upholstery.

Business highlights

50 years of trusted experience

Services we offer

Full service upholstery.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
3.5
professionalism
4.0
responsiveness
4.1
punctuality
4.4
Showing 1-8 of 8 reviews

Patricia V.
03/2016
5.0
upholstery
  + -1 more
unknown
Description of Work: Stripped and reupholstered a sofa. Beautifully matched details of an intricate print fabric so that the design was uninterrupted from the peak of the camel back to the skirt. The new stuffing and fabric are tight. They installed foam on the sofa bed to prevent sinking into the sofa because the bed was lower than the level of the cushions as they sat on the frame. It is a thrill to me every time I see the sofa in my newly painted and recarpeted living room!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Ann B.
08/2015
3.0
upholstery
  + -1 more
Service was initially prompt, seemed professional, and the results appeared to be of good quality. The price was no bargain, but I was willing to pay for a higher-quality product. Unfortunately, two of the outdoor cushions that were re-upholstered became water logged after a modest rainfall, and it took several days in the hot sun - with zipper opened - to eventually dry. It turns out that a 1" thick piece of indoor foam was added to the cushions. This company's solution to the unfortunate conversion of outdoor cushions into indoor cushions, was to either remove the 1" thick piece of indoor foam that they added (the cover would no longer fit snugly) or to charge me more to replace the indoor foam with outdoor foam (I'd already spent over $100 per cushion). Clearly, this company had little interest in satisfying me as a customer or in doing the right thing. I've taken my business elsewhere.
Description of Work: Re-upholstered four outdoor furniture cushions.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$450

doris A.
06/2015
1.0
upholstery
  + -1 more
Bad, did not return phone calls about defective product
Description of Work: re-upholstered two chairs in white leather that did not last six months before wearing off

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Response from BENSON'S UPHOLSTERY INC
Benson's Upholstery utilizes full grain leather hides which do not wear out in six month. The date of the work performed and the review date are not consistent. We do not believe the work was performed by our business.

Bridget M.
02/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Came the same day I called. Re-stuffed a nice leather chair and had it back the next day ! Pick up and deliver was great! Very nice people

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tamara D.
12/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: We needed our couch cushions replaced (needed a high density foam to give more support) before my husband had back surgery. They listened to what we needed & understood the need for a quick turnaround. They delivered on their promises with high quality, done quickly & with wonderful service. Just recently had them do the same to a new chair & received the same great service. They have me as a forever customer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Daniel F.
12/2014
5.0
upholstery
  + -1 more
They were very responsive and completed the work as promised. The cost was a bit high but the quality of work made it all worth the expense. They did an excellent job and the sofa and chairs were perfect. I would highly recommend them. The sofa's were picked up and returned during the window promised and they were returned wrapped in plastic to protect the fabric which was nice.
Description of Work: Re-upholstered and freshened antique sofa and 2 chairs

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

pic C.
06/2014
5.0
upholstery
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane C.
02/2014
5.0
upholstery
  + -1 more
Delivery was to my home. I was quite pleased with Benson's work, both in quality and in customer service.
Description of Work: Mr. Benson of Benson's Upholstery was my contact. He was professional, on time and delivered the reupholstered sofa in a short time with excellent quality.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3044 GALLERIA DR, Metairie, LA 70001

    www.bensons-upholstery.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:30 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering

    FAQ

    BENSON'S UPHOLSTERY INC is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:30 AM - 4:00 PM

    Saturday: Closed

    BENSON'S UPHOLSTERY INC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, BENSON'S UPHOLSTERY INC offers free project estimates.
    No, BENSON'S UPHOLSTERY INC does not offer eco-friendly accreditations.
    No, BENSON'S UPHOLSTERY INC does not offer a senior discount.
    No, BENSON'S UPHOLSTERY INC does not offer emergency services.
    No, BENSON'S UPHOLSTERY INC does not offer warranties.
    BENSON'S UPHOLSTERY INC offers the following services: Full service upholstery.

    Contact information

    3044 GALLERIA DR, Metairie, LA 70001

    www.bensons-upholstery.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:30 AM - 4:00 PM
    Saturday:
    Closed