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Augustino Brothers

Roofing, Exterior Painting, Siding,

About us

5 EMPLOYEES. COST DETERMINED BY JOB. NO TRAVEL CHARGES. NO SERVICE FEES. ASK ABOUT ANGIE'S LIST DISCOUNT. ALSO SERVICES PORTIONS OF PLAQUEMINES PARISH. MAY CONTACT BY EMAIL. ADDITIONAL DBA: A B R ROOFING, A B I. LICENSE#: 43592. Home Improvement LA. # HI 551731

Business highlights

30 years of trusted experience

Services we offer

ROOFING, SIDING, GUTTERS, SOFFITS, FASCIA ,EXTERIORS,& INTERIORS. COMMERCIAL & RESIDENTIAL CONTRACTOR

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Reviews

2.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
20%
1
40%


Rating CategoryRating out of 5
quality
2.8
value
3.6
professionalism
2.8
responsiveness
3.0
punctuality
3.2
Showing 1-5 of 5 reviews

DOUGLAS F.
03/2014
2.0
remodeling, roofing, siding, house painters
  + 2 more
The roof that was put on leaked from day one and still to this day it leaks. I left many message over the years and no one returned my phone calls. Dean works for Affordable Roofing now and when I requested to PAY to have him fix it he never showed up either. It took over a year to finish the rest of the hail damage repair. They ruined my front door and sidelights by using cheap labor (the guy sanded the glass on the door as well as the wood...LOL) and had to pay another company $4,000.00 to replace it. They painted some things really half a** and each time they sent another guy out he would screw it up even more. I ended up having to get my own painter to finish the job and they picked up the cost. Overall they did a p*** poor job and that is why I have hired Cajun Restoration to fix the hail damage that happened this past year.
Description of Work: In 2011 there was a hail storm that damaged our roof. After meeting a number of companies we choose to go with Augustino Brothers which was owned at the time by Chris Perdomo. We met Chris personally along with his "right hand man" Dean. They seemed like good guys and had all the proper credentials. However as the job progressed there was clearly something going wrong behind the scenes at the Augustino Brothers camp. We recommended many of our neighbors to them but the ones that choose not to use their services were harassed by Dean. He did not take "no" so well. Anyway, the roof went on without a hitch except for the fact that they quoted me all Owens Corning products then when the products were delivered the ridge vents were a "cheaper quality". When I pointed that out they promptly corrected the issue. However, had I not been home the cheaper quality material would have been used.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$27,000

Neti V.
06/2011
5.0
roofing
  + -1 more
I was very happy with the work done by Augustino Brothers. I was always able to get someone on the phone to answer any questions, and the supervisor was on the job almost all of the time so I felt I was getting very personal attention on my job. Chris Augustino agreed to come back when i was ready to cut a hole in the roof for a vent that I needed but was not ready for yet. Indeed more than a year later they came back and cut the vent hole at no charge as agreed. I highly recommend this company.
Description of Work: Augustino Brothers installed a metal roof. They were recommended by a friend after she and I both had a terrivle experience with a roofer called Steve Gammon who stole our money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Rene D.
06/2011
5.0
roofing
  + -1 more
Had several quotes to replace roof, and they were the highest, but not by much given the size of the job. The met all of our expectations. The job lasted four days, but they did exceptional work cleaning up at the end of each day's work. The crew was very easy to work with...they had a very good supervisor. I ended up buying the crew lunches for two of the four days (Popeye's, poor boys, etc)....but did it freely. They were meticulous. All material arrived on day 1 as well as crew. The only hitch i saw was related to the ridge caps; they were the wrong ones. We had orderd GAF weather wood slateline shingles but the ridge caps that came with the order were grey... They were replaced within a couple of days. Seeing that they weren't need until day 4 it didnt' hold up any of the work. There were no surprises...new the price going in and issued a check at the end of the work (50% up front, 50% at the end of the job) and not a dime more. Recommended them to a few other folks in the neighborhood for their roof replacements. Heard nothing but good from them as well (whew...would have really felt bad had it turned out to be a negative experience).
Description of Work: Had to have entire roof replaced (about 58 squares) after bout with Gustav...having survived Katrina with a few lost shingles. Just joined Angie's list and wanted to share my experience with this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Molly K.
06/2009
1.0
roofing
  + -1 more
IT'S BEEN 7 MONTHS NOW AND I'M STILL DEALING WITH ROOF REPAIRS. UNFORTUNATELY, THE OWNER, CHRIS PERDOMO IS NOT RESPONDING TO MY CALLS OR E MAIL REQUESTS TO ADDRESS THESE ISSUES AT THIS TIME.
Description of Work: Chris Perdomo , the company owner, provided a detailed estimate to repair my slate roof and replace an asphalt roof over my front porch. While he comes across as a professional, don't trust him! There were four main areas where the roof leaked, one was in my son's bedroom ceiling. After the work was completed, my roof continued to leak in three or the four spots when we had a heavy rains. Consequently, the ceiling that had been repaired in my son's room was damaged again. I have had this roofing crew out four times since the work was done last November, and they haven't fixed the problems the were initially identified when Chris made the bid on this work. I finally had to hire an independent roofer to remove the slate over my back porch and replace it with an asphalt shingle roof. This cost me an additional $500. This roofer inspected the back porch roof and reported that the galvanized flashing had not been replaced and he could not identify any slate replacement. This work was the work that was required to be done to fix the leak and it was outlined in the contract. Worst of all, I paid for it but it wasn't done. Chris now wants to charge me an additional $1500 to repair the slate and replace the rear gable metal valley over the roof. His roofing super Craig concedes that the work was sub-standard and that the rusting valley should have been replaced when the Ice & Water Shield was installed and while the slate was removed. The three leaks that CHRIS agreed to fix were the front porch, (that work seems to have been done satisfactorily) the back porch (still leaks) and the valley above my son’s room. (still really leaks) DON'T USE THIS COMPANY, THE WORK WAS SUBSTANDARD AND THE LABORS UNSUPERVISED.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$6,672

Response from Augustino Brothers
The work that was done on this house did indeed stop multiple areas that were leaking. The homeowner had an old slate roof system, and we repaired the areas where it seemed the water was getting in. Augustino Brothers did in fact go out several times to address the issues at hand, but unfortunately there was still a leak. I informed the homeowner that the only way to waterproof the roof system was to pull off the old slates and install a new underlayment due to the age of the original slates.

Jane S.
06/2007
1.0
roofing
  + -1 more
Work went well except for damage done to flower beds. Since summer of '06, shingles continue to fall off the roof. Repeated attempts to get Co. to replace/fix the falling shingles got first two sets repaired; follow-on repairs have not been done, warranties on roof have been canceled by manufacturer and installer due to KATRINA even thought no damage resulted from KATRINA. Complaint filed w/BBB about this lack of attention resulted in Mr. Perdomo's threat of a defamation/slander lawsuit against homeowner for facts presented in BBB complaint. As of 06/06/2007, the fifth set of shingles (5 tabs, two rows) fell. All shingles fall in this configuration or larger. Also, mis-step in attic caused cracked ceiling as well as water damage due to missing vent cap. After 1st repairs, six months passed with no response; finally, complaint w/BBB resulted in company refusal to make further repairs. Five year warranty on roof from Augustino Brothers and the roof is only 2 years old this August.
Description of Work: Replaced existing roof in Aug., 2005 on my home in Luling. Roof covered approx. 3000 sq. ft. Additionally, were to remove gutters for whole house.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

Response from Augustino Brothers
This customer first called in September 2006, a full 13 months after Katrina hit stating a couple of shingles had fallen off. We explained to her that due to Hurricane Katrina that the shingle and labor warranty was void. She could not understand and refused to believe that these were the conditions. Augustino Brothers, Inc decided that she was a previous customer and we did indeed repair the areas where the shingles had fallen. The customer called a couple of months later and said there were a couple of more shingles had fallen. Augustino Brothers again went out did not charge the customer and let her know that this was the last time we were coming out to address the shingles. The customer continued to pursue this matter,and eventually filed a complaint with the BBB. I sued the customer , and eventually everything was dropped.

    Contact information

    3349 Ridgelake Dr Ste 203, Metairie, LA 70002

    www.augustinobrothersinc.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Exterior Painting,
    Siding,
    General Remodeling,
    Kitchen and Bath Remodeling,
    Gutters,
    Decks and Porches

    FAQ

    Augustino Brothers is currently rated 2.8 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Yes, Augustino Brothers offers free project estimates.
    No, Augustino Brothers does not offer eco-friendly accreditations.
    No, Augustino Brothers does not offer a senior discount.
    No, Augustino Brothers does not offer emergency services.
    Yes, Augustino Brothers offers warranties.
    Augustino Brothers offers the following services: ROOFING, SIDING, GUTTERS, SOFFITS, FASCIA ,EXTERIORS,& INTERIORS. COMMERCIAL & RESIDENTIAL CONTRACTOR

    Contact information

    3349 Ridgelake Dr Ste 203, Metairie, LA 70002

    www.augustinobrothersinc.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM