Aire Serv of Jefferson Parish

Excellent. They would be the only people I would call for my system. The technician is very knowledgeable and helpful. They were quick to fix my unit.

They are now my “go to” company. I use them for all of HVAC needs, maintenance and repairs. They have been really good to us.

It went well. Very knowledgeable and professional Fair pricing as well.

As expected; the main office also provided an estimate to replace the system per my request. Although I have not yet pursued a replacement, as this is a rental unit, the estimate appeared to be very reasonable/competitive.

Very well. Alan was a true professional - knowledgable and efficient. He offered tips on better filters to use to maximize system efficiency, while also considering filtering quality due to my allergies. He gave an honest assessment of my system, as I did not install it myself. I liked the profile software that Air Serve uses to keep a personal history of our systems. He also explained to me the membership benefits, and we talked through some possible system upgrades to do down the line (without any pressure to buy now!). I would definitely recommend Air Serve, and am considering a membership.

It was a complex problem that my contractor who installed the units had failed to repair and finally told me to find someone else to fix it. Ralph took a lot of time to try to identify and repair the problem, spending many hours and making three visits. He was very communicative about the issues at hand, and although he couldn't guarantee the problem had been completely resolved, he fixed some serious problems my contractor had created, and when he left both units were fully functional. That was nearly a month ago and I haven't had problems since.

See above. I'll never use this company again and I feel much less trustful about Angie's List.

Excellent! I called Aire Serv at 10:30 am and by 3:00 pm they were at my house. This is excellent timing considering its their busy season. Thank you Alan at Aire Serv for coming so quickly. Alan also followed up after he left to ensure the AC was still blowing cold, about an hour after he left.

Phillip was outstanding very professional answered all questions. He cleaned up work area after finishing. Overall Very pleased with work preformed will definitely be using again if needed.

Scheduling was easy. Technician showed up exactly at scheduled time. Inspection was thorough and with Angie's List coupon very reasonably priced ($85). Capacitor needed to be changed so that added to cost, but still less than what I've paid in the past for same service.

Heater is not working properly. As it turned out that there was a loose connection on a rely. He fixed the problem. The technician recommended a few parts change and clean which we will follow through.

Great service, price, and professionalism.

We are relatively new to Louisiana.....and we know NOTHING about HVAC systems. Our unit is just four years old.....but we haven't serviced it since we bought it. The technician (Phillip) came out, diagnosed it and had it back up and working in 10 minutes. We also talked to him about a service contract and some repairs we need completed. He was great and we will be getting a service contract with Aire Serv.

Bought 2 service contracts sept '15 for 2 separate units, both 10 years old. They were supposed to do bi annual inspection/maintenance. Cleaned and inspected both units, said both were fine. 4 weeks later one unit stops cooling. They come out and tell me the valve on the unit is bad. Valve is cheap, freon is expensive. I told them no one touched that valve for 10 years until they checked the unit 4 weeks earlier. We agreed that things happened. Service cost $400. When I asked about the discounted service charges I was promised when I bought the service contracts 4 weeks earlier I was told that the charges are normally over $500. 10 months later second seasonal service on units was never done. I hesitated to have anyone touch a working unit based on what happened 10 months earlier so I never called. Until the same unit stopped cooling again. They did send someone out that day. It was fairly easily determined that the condensor had gone bad. The quote for a new one installed was $3600 + tax. I again asked about the discounted prices for a contracted customer and again I was told for everyone else the price was several hundred dollars more. I told them I needed to check around about the price. Their response was to offer me financing. I used Home advisor and found two other businesses who offered me the same service with well known equipment (Rheem, Carrier) for $2900 and $2400, well below the quotes of my "contracted" servicer. I went with someone else. Aire Serve says they still owe me a seasonal service on my units and I owe the $89 for the service call on the broken unit. Funny ain't it. I don't think I'll have them touch my a/c's again. They were not rude, just priced outrageously.

GREAT! Ralph spent a lot of time discussing with us all the options for a replacement and what would work best for our situation. We are also adding on a new sunroom and he discussed at length the best ways to add AC to that (several ways that we did not even know existed. In fact, we have decided on one of his options!) Ralph is very knowledgeable and never rushes in his discussions. He allows you to ask all questions, even when it is obviously in the middle of his workday. He was very easy to work with (even from another state while we were on vacation) and he is completely professional. Ralph did not do the actual installation, but his installer was also easy for our on-site houseminder to work with and he completed the job in less than a day to our complete satisfaction. We will definitely be using Aire Serv to add AC to our new sunroom as soon as it is completed. Thank you Ralph and all the Aire Serv staff we dealt with.

Allen ( the technician ) arrived right on time, very courteous, explained all aspects of the job. Ensure area was kept clean, and wore non scuff shoe covers ! Great service, performed all tests on our system. Again great service and value ! Many thanks to Allen for sharing his knowledge along the way. Aire Serve is now our provider of choice for AC needs. Also many thanks to the office, they responded right away via email and set my appointment.

Everything went well. The guys were very nice and even wore covers on their shoes not to dirty floors. It took them 18 minutes to determine that the blower wheel and the motor were damaged including its removal. It took them approximately 12 minutes to reinstall the new parts. Very quick. The only problem I had was the price. Way, way, way too high for the parts and labor in my opinion. If I purchased the parts retail, both pieces for a 3 speed motor with wheel ran anywhere from $199 - $399. And since I witnessed actual labor time that was about half an hour and adding another half an hour for them to go get the new parts totaling one hour labor. I was charged $939. Glad to see Angie's list is beginning a price guarantee now. I am hopeful that it will help us all. UPDATE: They have came back and given me a $248 refund back to my credit card.

Ralph has done quite a bit of work for me and I've always been satisfied. He was always very prompt and kept to schedule. If there were any issues he would always resolve them. So far everything has been going along very well. He's very professional. He is very responsive with any questions or concerns. I would recommend his services and have recommended him to friends. I'll be using his services in the future.

The services went well. Their person showed up on time and showed me everything that I had questions about and went very well. He also took his time to service everything.

Bought the coupon for THE ?Central A/C Maintenance Tune-up? for the heater to make sure its ready for possible winter. Everything went great. A loose wire was found and tightened so should not have any problems this winter. Really happy I checked before using the heater to save $ for repairs that the loose wire may have caused.

Very professional, friendly and cleaned up after themselves even when I said I would get it, they insisted. I did not know they would clean my grills as I was ready to clean them but certainly happy they did as I usually cut my hand somehow. I will certain recommend this company as all their employees are very courtesy, friendly and professional. They go beyond what you would normally get from another company. I will have them come to get my heater ready for winter soon. Thanks everyone for a great job!

On time, professional thorough and a great price. Highly recommend and will use again.

I sat the company and read the reviews, which are stellar, so decided to call before purchasing through angieslist.com. I wanted to make sure I could get someone over within a day or two since my husband is like a hibernating bear and wants the entire house to feel like a meat locker. I called and they had a tech out within an hour! The young man, Philip, was very nice, professional and courteous. He showed me what the problem was on the equipment in the garage and then went to the unit outside. He flushed something out and checked freon levels and whatever else the normal maintenance requires. I felt a little bad because he said wasps were in the unit outside but I don't think he was stung. Anyway, he offered me a deal to have two checks per year at $159 so I took it. They will come back to check everything again in the winter. Within 20 minutes of Philip leaving, the entire house began to cool. Ah, relief!

Can't say enough good things about this company and ALAN, the technician! He was very thorough and did a great job. After a complete cleaning and inspection of the A/C system, Alan found some things to fix (i.e. taped and painted return air leaks, supply ducts, plentum that had come apart). Some of these items were overlooked by another air conditioning company on a prior year inspection. He was on time and very professional and courteous! The price was good and if needed in the future, we definitely would call Aire Serve again and ask for Alan!

I had AT&T come to install service at my home. He had to go into attic and when he came down he said one of the ducts were disconnected and air was cooling my attic. I called Nancy and she immediately called to see who was available. He was at my home in less than an hour! He reconnected and made sure it would not do it again and checked all the other connections while there. I have been using Air Serv for a few years now and am so thankful they are here! Always ready to help as much as they can. They even tell me when (season) it is best to have things done for better prices! Now that is Service! I can't thank them enough!!