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Tropical Pool Services & Renovations, LLC

Pool and Spa Service, Plaster, Pool Sales Construction and Installation,

About us

Owner operated, 24 years of experience, when you want a company that can clean your pool or assess if something is done correctly on your pool we are available. With over twenty years in the field, factory training and education on correct construction of pools we can assess all of your problems.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Renovations. New Construction. Pool Maintenance, Equipment repairs,

Services we don't offer

Above Ground Pools.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.3
responsiveness
4.8
punctuality
4.3
Showing 1-4 of 4 reviews

Clay P.
03/2016
5.0
pool cleaners
  + -1 more
Our family has been using Tropical Pools since 2012. We have lived in 2 different homes that each have had very old swimming pools (1 had a vinyl liner that was originally built in the 80s and the other a large plaster pool built in the 70s). Danny and his crew have always been extremely responsive and helpful in making sound recommendations on how to prolong the life of our pools. We have used them to change pumps, filters, motors, turn green water into crystal clear water, and will be using them to replaster our current pool. I'm not sure how their pricing is compared to competitors but what I do know is that when I call someone answers and if there is a problem they take care of it. On more than one occasion they have been over to look at our pool well outside of normal business hours to try to get us taken care of (remember they are very old pools) . Bottom line is that if you want a pool company that will show up when they say will, do what they say they are going to do, and only have it cost what they told you it would cost, then go with these guys.
Description of Work: Provides weekly cleaning as well as multiple maintenance repairs such as new pumps and motors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Tropical Pool Services & Renovations, LLC
[Member Name Removed] I am glad you have been satisfied with what we provide. As always we appreciate positive feedback. I strive to maintain employees that are trained well and continued education through outside sources in our industry. We stay up to date on new products and hot to service them this way. Continued education in your field of expertise is important and unfortunately in this industry not many people do this. Glad to be able to serve you and look forward to the new Reno of the pool coming up

Gwen H.
08/2015
5.0
plastering, pool cleaners
  + 0 more
We've been customers for several years and couldn't be happier. Danny Ulfers, the owner, is extremely knowledgeable and has trained his crew well. The difference between their serrvice and the provider who preceded them is like night & day. Our regular technician, Joe, is not only a hard worker, but always cheerful and whistling. Our dogs love him! Once Danny & his crew got our pool "right," it has been extremely rare for us to have anything but crystal clear water, and on the few occasions over the last few years when it wasn't (usually after days & days of rain &/or extreme heat), a simple phone call resulted in same-day service. In addition to weekly service, Tropical Pool Service has re-plastered our pool, replaced the sand filter, and replaced the pump, all done with efficiency, expertise and at a fair price.
Description of Work: Weekly pool cleaning & maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Tropical Pool Services & Renovations, LLC
[Member Name Removed] Thanks for the review. We always strive to offer the best service and we were sorry to see you sell your home. We look forward to working with you in the future when you have a pool again

Stephanie L.
05/2015
2.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$500

Response from Tropical Pool Services & Renovations, LLC
We do not work directly with this client but through a home warranty company. Home owner sent a video of the problem and we ordered the part same day, she then asked if we could come in person to verify that was the problem which was done within 1 hour of her call. The only thing that I can see why she is unhappy is because she wanted the entire filter replaced and not just the part that was needed. Homeowner does not know our cost to repair because she only pays a $75 deductible. Her review was biased because she did not get what she wanted but what she needed. Our contract is with home warranty and not with her; We are only authorized to repair what is broken. She was offered to pay the difference to replace the entire filter which would have been easier for us to do, but she did not want to spend more than what the home warranty was willing to pay.

Denise D.
03/2014
5.0
pool cleaners
  + -1 more
I have a weekly pool service with the company. The company is professional. Service is dependable. Employees are friendly and are helpful if I have a question.
Description of Work: Company does weekly pool service & cleaning for a monthly fee.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Tropical Pool Services & Renovations, LLC
We appreciate when a customer realizes the quality they are receiving and that our employees will go out of there way to help.

    Contact information

    Services available in:, Mandeville, LA 70471

    http://www.apoolguy.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 AM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Plaster,
    Pool Sales Construction and Installation,
    General Remodeling

    FAQ

    Tropical Pool Services & Renovations, LLC is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 AM

    Tropical Pool Services & Renovations, LLC accepts the following forms of payment: Check
    No, Tropical Pool Services & Renovations, LLC does not offer free project estimates.
    Yes, Tropical Pool Services & Renovations, LLC offers eco-friendly accreditations.
    No, Tropical Pool Services & Renovations, LLC does not offer a senior discount.
    Yes, Tropical Pool Services & Renovations, LLC offers emergency services.
    Yes, Tropical Pool Services & Renovations, LLC offers warranties.
    Tropical Pool Services & Renovations, LLC offers the following services: Renovations. New Construction. Pool Maintenance, Equipment repairs,
    Above Ground Pools.

    Contact information

    Services available in:, Mandeville, LA 70471

    http://www.apoolguy.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 AM