With over 20 years of experience, Brooks Plumbing Repair & Services, LLC, is your solution for all your plumbing needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed!
Jonathan of Brooks Plumbing did a great job. He was very professional, knowledgeable, and he stayed with the estimate that he quoted to us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles W.
03/2021
2.0
Hired Brooks Plumbing to repair a broken sewage line that had already been dug up and the leak identified. Brooks recommends first auguring the drain to clear a downstream clog. They quoted $250 and I agreed, as they were the experts. They said they spent over an hour so the cost was now $350 and they recommended scheduling an excavator to dig up my sewage line as the cable auger could not unclog it. I requested they shut down the job and paid them $350 with my cracked pipe still unfixed. The next morning, I went to Harbor Freight and bought a large drain cleaning bladder for $8 thinking it was worth a try. It had the drain unclogged in less than 5 minutes. I still need to hire a plumber to repair the cracked sewer line that Brooks did not fix. The one good thing I will say about Brooks is they correctly diagnosed the downstream clog. They were, however, unable to fix it, recommended unnecessary digging up my yard and failed to fix the cracked pipe they were sent there for.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
2.0
Robert G.
11/2020
4.5
Services preformed as promised
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Mike D.
02/2020
5.0
Very quick response, especially for a weekend emergency call. Prompt, courteous, and efficient on the job. Would definitely use Brooks Plumbing again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Randy c.
06/2019
5.0
Quickly swapped out a hot water heater for us. Fantastic service and nice guys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Phillip L.
10/2018
5.0
Quality repair on an outdated sump pump and basin. Able to complete the project quickly and at a fair cost. Would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
clif S.
10/2018
5.0
Johnathan was always ready to recommend and explain suggestions for taking care of my plumbing problems. Great Guy! Clif St. Germain
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Kevin G.
08/2018
5.0
Daniel did an excellent t job!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Donald R.
07/2018
5.0
very good, fantastic, professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rene B.
05/2018
5.0
they replace the main valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Evelyn W.
01/2018
5.0
Jonathan and Daniel was able to accommodate my repair in between two jobs due for which I appreciated because of the repair needed I had to turn my water off. So, getting this repair done was of utmost important. The two gentlemen were very courteous and professional. They completed the job to my satisfaction. They seemed very knowledgeable of what they were doing working in concert with each other. I would definitely use them again for my plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary F.
10/2017
5.0
I was pleasantly surprised that the workmen were here the same day as my request. To my delight, they were respectful & personable. I would recommend Brooks Plumbing highly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jami W.
08/2017
5.0
Jonathan, with Brooks plumbing is very professional, very customer savy and does fabulous work. I would recommend him to anyone. His prices were fair and I was very pleased with his work. I would rehire him in the future. He also got back to me very quickly and he did the work on time. Thank you so much,Jonathan!! Jami and Jason
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Juliet D.
06/2017
5.0
I submitted my project request online in the early morning. The owner called me within 30 minuses. He gave me very reasonable price and done my project next day. I was very pleased. I would highly recommend them.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pamela C.
06/2017
5.0
Everyone associated with this company were excellent. From the young lady answering the phone, Jonathan's prompt attention to resolve the problem, to both men who came to check the situation and then repairing all that needed to get us up and running again. From all us at Special Effect Salon thank you very much. We will recommend your business to anyone needing your services.:-)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
cathie l.
05/2017
5.0
The two guys who came were prompt, professional, personable, and got the new faucets installed. They showed me how it works (touchless faucets). I would love to have them back in my home again and plan to ask for them. Thanks Brooks for being a great company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David P.
05/2017
5.0
Very friendly and professional. Quickly diagnosed the problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Linda S.
04/2017
4.0
This was only an inspection and attempt to locate a leaking pipe, and give me repair alternatives. Money is tight so the$130 fee was hard but it can be applied to future work when they come for the repair/replacement. The contact person did not give me an false hopes and waste time that they would come sooner than the appointment. They called when they were on their way to be sure someone was home for the appointment. Will share more when the repairs are complete. The young man was honest and gave me information I expected and did not try to sell or push me into major repairs that would be very pricey.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Margo D.
04/2017
5.0
Fast and reliable. These guys rerouted plumbing for shower, re-plumbed the drain, installed toilet, bathroom sink and shower parts. Did a great job. Easy to work with these guys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joan B.
02/2017
5.0
Outstanding service. Professional and knowledgeable. Fair prices. I continue to use this company
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John G.
11/2016
5.0
Very happy with their work. The communication on when they could come was a little lacking. On Saturday was told should be able to come Tuesday. No one called that day or returned my call. The worked called me on Wednesday yo let me know they were on their way. Once here did great work.