Aluminum & Screen Construction, LLC

I hired these guys to erect my steel building. Before they bid the job I gave them a copy of the 90 page instruction book that came with the building. I was assured by the owner Mark Higdon that he had several experienced guys and they could do the job in 2 weeks. After about five weeks I had to terminate my relationship with these guys. Every time I turned around they were trying to expand their role in the project towards the end they kept increasing the bill and charging me extra for things they had originally told me they would do as part of the original bid. Meanwhile they weren't finishing the agreed upon tasks. They asked for money every week to make payroll come to find out I know of at least one employee that never got paid. They were arrogant and argumentative and refused to follow the instructions provided by the building manufacturer. Their work ethic was horrible I don't think they ever showed up before 10:00 am and most days it was after noon there were several times they didn't show up at all. Then I would have to hear them complain that they were out of money because the job was taking too long. When I finally did run them off I noticed that some of the building materials I purchased had came up missing. There were also reports from the neighbors that they had been defecating in a bucket in the neighbors yard. These guys are predatory and use intimidation and arrogance to cover up shoddy workmanship. I now have a building that is not constructed properly and is not square. My choices are to live with it or to completely tear the building down and start over which would be near impossible due to the fact that they grouted it in to the foundation improperly. They tried to charge me for materials they had not used and when confronted they became belligerent. Please beware of doing business with these people I can find no compelling reason to ever recommend them for anything to anybody and they will never work for me again

very professional, on time, great quality, fair price

unknown

They did not show up for the appointment or give us a notification call.

Purchased Big Deal 12/10/13 No response from Contractor. But Five weeks later he called on 1/15/15 Met me on 1/16 and agreed to do the job over two days for $250 each day but he said he only gets 1/2 of the $299 that I paid Angies List so we negotiated that I would pay him $350 of $500. He scheduled work to start on 1/21..No show on 1/21 said he would start 1/23 No show on 1/23 On 1/21 said he would send two crews at 8am on 1/24 But No show on 1/24...this contractor always has a voicemail box that is full on his phone so I couldn't leave messages...I texted him to confirm start of work..no response

Did not go at all since the contractor never showed up and never called that day to reschedule.

Mark Higdon listened to our description and concerns about soft areas in our kitchen and the adjoining master bedroom and bath. He and his crew examined the affected areas both inside and under the house. Because it was an immediate safety concern for all members of our household especially my invalid mother, work began the next morning. The job required the men to work for hours in below freezing temperatures, yet I never heard a complaint. The job was further complicated because the work had to be done with the existing upper floor remaining in place. The old foam insulation, rotten subfloor and joists were removed. New sub flooring and joists were replaced. Additional pilings and a grid of support beams were installed leaving us with a safe and sturdy floor once more. After installing new insulation and fabric covering, the men cleaned up behind themselves and disposed of everything. We are very pleased to recommend this company to others.

The company is suppose to follow you with me. They didn't. I receive an email from you asking if I heard from them. I advised I didn't. Just don't want to deal with this company.

I found this person totally unresponsive. I called over 30 times and their mobile phone does not get answered. Their land line goes to voice mail with the message that their mailbox is full. I went onto to their website and found another Baton Rouge number, there again, the message was that the voice mailbox is full. They don't have an email address, although they do have a website.

I was contacted by Mike or Mark when I requested service online on Sunday 6 Aug. It was almost to the second when I submitted the request that he called. He first rattled off his licenses and qualifications with the state. Good to hear. We scheduled a time for a walk-thru and get a quote. This was for Tuesday, 6 Aug at 9 AM. My wife took off work to get the quote. 9 AM came and went, 1030, and Noon. We were stood-up. No one showed and did not receive any call stating they needed to re-schedule or courtesy call. This is unfortunate because I read a few posts that his team does excellent work. I do have to say, our time is valuable as well. If you do not show up at the scheduled time, you do not get our business. We have since hired someone else.

We gave them a deposit of more than half of the total bid. We signed a contract with 20% off but at the end of the work completed they wanted charge us an additional 20% because we cancelled the shop. We cancelled building the shop but they still billed us the full amount as if work was completed. They still owe me $1350 for the work that was not completed for shop. They also moved a vent pipe that was in the yard and I never gave them permission to move it or they never explained it needed to be moved. They charged me an additional $300 for that which we did not authorize. It took them 7 weeks that was only supposed to take them a week.

unknown

I had a mixed experience. My husband was in the hospital when they came and part of it was very well done. The people that did the wall board and the painting did an excellent job. Some of the things that they said they were going to do at the end they didn’t do and did something else instead. I don’t think they used the right kind of preservatives for the door and if I had been home and was having frequent interaction, it would be different. The people that did the wall board and did the painting did a good job. The price was reasonable. They didn’t finish when they said they would so when my husband got home they couldn’t do the final things. The quality of the work was mixed. The contractor of the manager’s cousin was very responsive. He was a painter and he told me to let him know what time they were coming and things like that but he was not the actual in charge. Several months ago we had a sliding door that didn’t work and I called this company and the contractor came to our house almost immediately and fixed it quickly. He did not take any money for that and I did like that and that’s why I called them again when I had a real job. The people who did the wall board and paint did an excellent and professional job.

After making numerous calls to several different contractors and waiting weeks for them to call back with a quote, my wife and I were exhausted! Venting her frustration at work she received a business card from a co-worker. When Mark showed up scoped the job, ask me what we were looking for, and step by step explained how the process would happen, all my frustration vanished. I was very pleased when he was baled to give me a quote that same day. Overall great experience with Mark and his team got exactly what I was told I would receive. I would highly recommend this company to everyone, and I myself will be using him again in the near future.