He charged us $400, and texted on a few occasions with some excuses, but her never showed up. He left us waiting two weeks, before we decided to contact another company. He cashed the check but never returned the money, though we sent him a letter of demand. A crook if you ask me.
Description of Work: Garage door replacement
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Jackie J.
09/2014
1.0
garage doors
+ -1 more
DO NOT USE ACCESS GARAGE DOORS & MR CLINTON FIELDS. During new home construction, we purchased garage doors through Lowe's to be delivered to our homesite. Lowe's checked with the manufacturer, who confirmed the doors had been picked up from the shipping site, and should be delivered to our site on schedule. The doors did not show up as promised. We had a difficult time getting the name of the delivery person from the shipper, but eventually learned it was Mr. Clinton Fields of Access Garage Doors, phone 337-459-8883. Mr. Fields was difficult to reach, and the delivery of our doors was delayed several times. Our initial plan was that our homebuilder would install the doors, but when the doors were finally delivered we needed the doors installed immediately. Clinton Fields of Access Doors offered to do the install the same day he delivered the doors for Lowe's, so to avoid construction delays we used him to install the doors. After 3 months, at least 2 of the wheels that roll on the track came loose, causing the door to come off the track. Although Mr. Fields insisted he would stand by his installation, we experienced nothing but delays in getting him to respond. All we could do was leave a voicemail, or text him. He may or may not return your call or text. He finally texted me that he would be here on a Friday after lunch, that was 2 weeks ago and we have not seen nor heard from him. He evidently does not stand by his installs, and does not value his customers. Lowe's was as helpful as possible, but they also had problems reaching him. DO NOT USE ACCESS GARAGE DOORS, CLINTON FIELDS, CELL 337-459-8883.
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Service Categories
Garage Doors,
Hurricane Shutters,
Doors,
Dock Building & Repair
FAQ
Access Garage Doors is currently rated 1 overall out of 5.
Sunday: 7:00 AM - 12:00 PM
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 12:00 PM
Access Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa