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CABLE LOCK FOUNDATION REPAIR

Foundation Repair, Concrete Leveling

About us

Cable Lock Foundation Repair provides services in New Orleans, Baton Rouge, Lafayette and the surrounding areas. We are the exclusive provider of the patented cable lock piling system; so superior to it's competition it comes with a lifetime transferable warranty. Cable Lock is a local Louisiana company and has been providing exceptional service and superior products for decades!! We provide commercial and residential services and FREE estimates to all homeowners. Many homeowners may also qualify for grants and financing is available. Please call for details. You can also log onto www.cablelockfoundation.com for more information.

Business highlights

27 years of trusted experience

Services we offer

Foundation Repair, House Leveling, House Lifting, Shoring, Home Elevation, Home Raising, Home Leveling

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

3.512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
17%
3
0%
2
8%
1
33%


Rating CategoryRating out of 5
quality
3.6
value
3.2
professionalism
3.7
responsiveness
3.5
punctuality
3.7
Showing 1-12 of 12 reviews

Victoria M.
09/2024
5.0
foundation repair
  + -1 more
Wonderful customer service. The whole process was smooth and efficient. 10/10 recommend!
Description of Work: Foundation repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marta B.
06/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rob F.
04/2014
5.0
foundation repair
  + -1 more
Cable Lock's crew showed up when they said they would. They worked very hard. They job was completed in one day. The results are perfect. My house is now level. It was a lot of money ($6200), but they have well trained guys and specialized equipment.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Jim B.
08/2013
5.0
foundation repair
  + -1 more
The foreman, Jeffrey, and his team were great. They showed up on time, worked hard with few breaks, and their work areas were left neat at the end of each day. Jeffrey explained the process as work progressed. Due to heavy rains, the team had to come back a 3rd day to finish the leveling service. They said they would be there at 8a, and they were. The house was re-leveled to within 1/2". I would highly recommend Cable Lock.
Description of Work: Installed (9) pilings under our slab to re-level one side of our house, including (1) that required a 6' trench dug underneath the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Patrick S.
07/2013
2.0
foundation repair
  + -1 more
Cable Lock did convince me on their visit that their system was superior to the other systems of foundation repair. The man who came out was knowledgeable about what he was doing, and the equipment they used seemed to be of high quality. They even gave two different options for foundation repair for our house: a more conservative plan to fix the main problems as well as a more expensive plan to prevent more problems later on. However, (this was before we joined Angie's list) we asked if they could provide references to us from past customers. They never got back to us, even after we called them back three times asking for the reviews, cable lock promising to get the reviews to us each time. They were also unable to give estimates on the reliability of their product so I could compare it to the other companies' methods, namely the percentage of piers they had to readjust and how often they had to readjust piers. The price listed above might not be totally accurate, but their price on the "bare essentials" repair was competitive with my other offers.
Description of Work: Gave estimate of work done for foundation repair.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$5,000

Alfreda D.
03/2013
4.0
foundation repair
  + -1 more
They did have to return a few times because soil below the foundation had settled in certain areas, but they responded quickly to these issues. The foundation is doing just fine now.
Description of Work: They repaired my foundation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Sarah H.
07/2012
1.0
mudjacking
  + -1 more
They didn't do the job correctly, and they were contracted to fix it, and they contracted it wrong again. They were awful.
Description of Work: They just recently did some work on the house we were purchasing. They were supposed to level the house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Debra L.
06/2012
1.0
foundation repair
  + -1 more
The estimate was too high. Their estimate was five times higher than others. They came out on time as scheduled. Their price was just too much.
Description of Work: They gave me an estimate for foundation repair.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


debra E.
05/2012
5.0
foundation repair
  + -1 more
The overall experience was an "A".
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evelyn T.
02/2012
4.0
foundation repair
  + -1 more
We are still dealing with them on certain issues because we weren't able to get all the work done. We just couldn't afford to get it all done. They were very good. The guy who came out to talk about getting it done and did the measurements, he was very thorough and took a lot of time with us and he has done that several times. We have had to talk to him about several things and he is always just excellent. So that part of it I think has gone very well. The people who came out to do the work they were fine as well and they did what they needed to do. They did leave some dirt around but I think they did a good job. The part of the whole process that I wasn't happy with was a plumber with another company that they work with and this plumber found all these things that needed to be done and you had to have this inspection because the work was done to level the house. So he found these things and we spent a lot of money getting those thing fixed. And then they sent these other guys to check it again before the inspection and they did some scare tactics like they might seize your gas meter. These other people that they sent out found other things that would have thousands of dollars to fix and I was just very upset. I called the company. I just didn't think the plumber that they sent out did what he was supposed to do so anyway we chose to ignore those second recommendations. When the inspection came out they didn't even look at the things that these guys said needed to be repaired. So it was just kind of a joke that we spent thousands of dollars on.
Description of Work: CABLE LOCK FOUNDATION REPAIR did some foundation work for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Connie W.
09/2011
1.0
foundation repair
  + -1 more
The damage that they caused was immediate. This company has done more harm than good. Also, my gas line was broken and not connected right, and it turns out that either Cable Lock broke the line, or unhooked it and did not re hook it after work. I have far worse damage now than I did before they started the work. Just about every where they put the cables I have damage now. The damages are so bad, that I think if I tried to sell my home, I would not be able to sell it. However, I signed a lifetime warranty, and there is a disclaimer in it where I cannot sue them. I would never hire this company again! Do not use them.
Description of Work: I called them out to fix the foundation cables of my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Dr. Laura L.
09/2011
1.0
foundation repair
  + -1 more
A law suite was filed on September 8, 2005. Although Mr. Knight acknowledged CLFR had "faulted" my slab while working on it, they never made any offer to settle. Attorney and expert fees are not normally reimbursed in construction related law suites, and so they did everything possible to run up my expenses and delay court. It took 4 years and 8 months to have my case heard. On April 30, 2010, a 12 member jury in Ninteenth
Description of Work: Cable Lock Foundation Repair, aka Olshan Foundarion Repair, evaluated a minor problem of 4 sheetrock cracks and recommended a minor repair which converted minor into major by cracking my slab. Their "engineer" (actually a college dropout who was paid by the number of piles he sold) apologized and said they should have done a more extensive repair and would only charge me for the difference in the two "fixes." Within five months of the first "fix", I paid CLFR to do a second "fix" which unknown to me, split my slab from one side of the house to the other and left an unfilled tunnel void under my slab. They also changed my drainage so that rainwater runoff went into the unfilled tunnel void space and improperly compacted work pits they dug under and around my house. In addition, plumbing was disconnected and windows were damaged. Nevertheless, they told me these were cosmetic problems and I had the house fully repaired (brick mortar, paint inside and out, floors replaced, plumbing reconnected, windows replaced, etc.). Slabs move slowly, but in less than a year after all "cosmetic" repairs were done, there were more problems in the same area as the initial sheetrock cracks and evidence of movement of the slab. This time, the "design engineer", a co-owner of the company, and a man with a degree in civil engineering, personally evaluated and designed a "fix" which essentially totaled my home. Because the owner and patent holder of the Cable Lock Patent said he did not know what was wrong with my house (they sold unnecessary repairs which progressively vandelized my home), I engaged a geotechnical engineer to help me get the project finished. He required that I document all discussions and agreements between CLFR's David Knight and myself, and give copies to CLFR. Before allowing CLFR to touch my house again, they promised in writing to restore my prior drainage, to properly compact and fill the tunnel voids and work pits they installed under and around my house, and to repair the slab they cracked into two halves. Instead of honoring their written agreements, CLFR expanded the tunnel system and failed to fill the void spaces, installed I-beams to "support the floor" consisting of steel beams suspended in space and connected to the bottom of the slab on a single or double stack of 3 X 4 inch shims (photos from under the slab in the tunnel were given to Mr. Knight during installation so he could correct problems), and installed epoxy to repair the slab that has split along the seam. In addition, CLFR removed the vapor barrier from under my slab creating a moisture and mold problem, and cracked the slab numerous times by over jacking my home on 2 1/2 inch diameter hydraulic jacks. There are new structural cracks directly over Cable Lock piles. After Mr. Knight's personally supervised "fix", I tried unsuccessfully for 18 months to get CLFR to honor their own work plan to fill in void space they created under my house. They repeatedly promised to fill in the tunnel and work pit voids until a week before they sent the letter telling me they were not going to complete the project and they were abandoning me. My engineer told me the CLFR "fix" might or might not work, but it would definitely fail if the voids were not filled. Therefore, abandonment left me no real choices.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    3101 Laplace Ln, La Place, LA 70068

    http://www.cablelockfoundation.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Foundation Repair,
    Concrete Leveling

    FAQ

    CABLE LOCK FOUNDATION REPAIR is currently rated 3.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Yes, CABLE LOCK FOUNDATION REPAIR offers free project estimates.
    No, CABLE LOCK FOUNDATION REPAIR does not offer eco-friendly accreditations.
    No, CABLE LOCK FOUNDATION REPAIR does not offer a senior discount.
    No, CABLE LOCK FOUNDATION REPAIR does not offer emergency services.
    Yes, CABLE LOCK FOUNDATION REPAIR offers warranties.
    CABLE LOCK FOUNDATION REPAIR offers the following services: Foundation Repair, House Leveling, House Lifting, Shoring, Home Elevation, Home Raising, Home Leveling

    Contact information

    3101 Laplace Ln, La Place, LA 70068

    http://www.cablelockfoundation.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM