A C E garage door is a locally owned family business that has been serving the new orleans metro area and southeast louisiana for over 20 years. we specialize in residential and commercial garage doors and garage door openers. with our experience we can fulfill all of your garage door needs.
Absolutely one of the best companies around. From the owner to the staff everyone is amazing
Description of Work: Broken springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick K.
04/2023
1.0
garage doors
+ -1 more
The owner of this company stalks and harassed and threatens people if they have a bad experience. I have the voicemails and emails to prove it. I went to the Sheriff's office last night to file for an order of protection against this man, and also file a report for harassment and stalking. If you have a bad experience this man won't let up. I am autistic and have been bullied enough in life, but this owner just wants to keep up with it. This is a very dangerous man. I'd suggest finding another company to do business with.
Description of Work: Replace garage door opener.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$559
Response from A C E Garage Door Co LLC
This is the furthest from the truth. You have been scamming businesses and giving them bad reviews for years when you do not get something for nothing. I was basically told to give him a free remote or Key pad for his garage door opener or this would happen. I stood my ground and now we have bad reviews showing up everywhere and I am defending our company. We have made a police report yesterday and filed this with the DA. I have turned this over to our attorney in hopes this will stop Mr [Member Name Removed] from scamming other business like he has in the past. Check him out on google this is what he does.
Patrick K.
04/2023
3.0
garage doors
+ -1 more
Troy was awesome and did an amazing job. The job kept getting pushed back later and later which was beyond his control. I felt the company could have given me a discount for the inconvenience, but none was offered. The quality of their work though is second to none as they do great work. I simply took 2 stars away for losing my whole day waiting for the work which kept getting postponed, and not offering a discount to show they appreciate my time or business.
Description of Work: Replace garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$559
Response from A C E Garage Door Co LLC
We tried to reason with Mr [Member Name Removed] for being 44 minutes late. What Mr [Member Name Removed] fails to mention that we called him and notified him that our tech was running behind. This all went south when Mr [Member Name Removed] assumes he should get some major discount after we discounted his extra remote and keypad he requested from our tech. He wanted it for free and honestly the 64.00 we charged additional did not even pay for the remote and keypad Mr [Member Name Removed] wanted. Mr [Member Name Removed] is very hard to reason with and he is well know for slandering businesses when he does not get his way. This is not the first business he has slandered and probably not his last.
Patrick K.
04/2023
3.0
garage doors
+ -1 more
Troy was awesome and did an amazing job. The job kept getting pushed back later and later which was beyond his control. I felt the company could have given me a discount for the inconvenience, but none was offered. The quality of their work though is second to none as they do great work. I simply took 2 stars away for losing my whole day waiting for the work which kept getting postponed, and not offering a discount to show they appreciate my time or business.
Description of Work: Replace Garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$559
Response from A C E Garage Door Co LLC
We tried to reason with Mr [Member Name Removed] for being 44 minutes late. What Mr [Member Name Removed] fails to mention that we called him and notified him that our tech was running behind. This all went south when Mr [Member Name Removed] assumes he should get some major discount after we discounted his extra remote and keypad he requested from our tech. He wanted it for free and honestly the 64.00 we charged additional did not even pay for the remote and keypad Mr [Member Name Removed] wanted. Mr [Member Name Removed] is very hard to reason with and he is well know for slandering businesses when he does not get his way. This is not the first business he has slandered and probably not his last.
P. D. K.
04/2023
3.0
garage doors
+ -1 more
Troy was awesome and did an amazing job. The job kept getting pushed back later and later which was beyond his control. I felt the company could have given me a discount for the inconvenience, but none was offered. The quality of their work though is second to none as they do great work. I simply took 2 stars away for losing my whole day waiting for the work which kept getting postponed, and not offering a discount to show they appreciate my time or business.
Description of Work: Replace garage door opener.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
$559
Response from A C E Garage Door Co LLC
We tried to reason with Mr [Member Name Removed]for being 44 minutes late. What Mr [Member Name Removed]fails to mention that we called him and notified him that our tech was running behind. This all went south when Mr [Member Name Removed]assumes he should get some major discount after we discounted his extra remote and keypad he requested from our tech. He wanted it for free and honestly the 64.00 we charged additional did not even pay for the remote and keypad Mr [Member Name Removed]wanted. Mr [Member Name Removed]is very hard to reason with and he is well know for slandering businesses when he does not get his way. This is not the first business he has slandered and probably not his last.
Carl G.
11/2019
5.0
garage doors
+ -1 more
It went very smoothly.
Description of Work: repaired a noisy garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Scott S.
01/2018
5.0
garage doors
+ -1 more
Owner was clear and helpful on the phone. Technician was on time, polite, and professional. It was clear he knew what he was doing and now the door is quieter and better than ever. I recommend wholeheartedly.
Description of Work: Garage door repair, service, and adjustment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
Denise N.
12/2017
5.0
garage doors
+ -1 more
Donald from A C E called back and came to my home the same day ( I called first thing in the morning) He was no nonsense, pleasant, and very helpful in the selection of everything we needed. We decided to replace the door, rails and auto opener with him. In a few days his team showed up and installed everything perfectly. The price was reasonable and as far as we are concerned well worth it not to have to install that heavy thing ourselves. They left no mess, and everything has worked as it's supposed to for the past month.
Description of Work: We had a very old garage door that collapsed. I called 3 different companies for a price. The door was in place but couldn't be raised or lowered so the need was not dire, but it needed attention soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
edward H.
06/2017
5.0
garage doors
+ -1 more
Lowest bid, did a fine job, as scheduled. Gave me several options to choose from. Door works very well.
Description of Work: replaced Garage door
Rating Category
Rating out of 5
Yes, I recommend this pro
Betty S.
05/2017
5.0
garage doors
+ -1 more
He was responsive and creative in finding a solution to the problem, deciding how to fix the current situation with the best and least costly solution. Would recommend because he didn't pressure for a high-cost fix, but took on what needed to be done.
Description of Work: repair to garage door where automatic door opener attaches to the door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Judy B.
05/2016
5.0
garage doors
+ -1 more
unknown
Description of Work: Very helpful...did a temporary fix until we can afford to replace the entire system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wayne G.
05/2016
5.0
garage doors
+ -1 more
Old opener decided to not close the door on my way out. I spent nearly 3 hours troubleshooting the unit and had no luck. Called A C E Garage Door Co LLC after a quick Google search. The owner said he could be at my home in short order - less than 2 hours. He arrived 15 minutes ahead of schedule. He verified what I suspected to be the problem - a bad circuit board. Cost online was around $90 and I would have to wait for delivery. His cost with installation was about $150 plus tax. However the safety sensor units had been giving me trouble over the last year and needed replacement also. Now we were talking about $270 plus tax and I would have a 10-year-old unit that ha already caused problems and repairs about 2 years ago. A new replacement 1/2 HP unit could be installed for $349 plus tax which included 2 remotes, a replacement wired open/close button and an outside wall-mounted remote control coded keypad. I took that route. Being a local business he had the replacement unit on hand. The unit was installed in the next hour. From first call to completion took less than 4 hours. Excellent, quick work with proper cleanup. Very friendly and courteous.
Description of Work: Replaced Garage Door Opener
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$394
Anthony G.
04/2016
5.0
garage doors
+ -1 more
They did an excellent job.
Description of Work: Replaced broken spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Yucynthia Jean-Louis O.
12/2015
5.0
garage doors
+ -1 more
They were great. Professional in every way.
Description of Work: Fixed the garage door after I backed into it with the car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Wroya B.
10/2015
5.0
garage doors
+ -1 more
unknown
Description of Work: They provided a garage door repair and replaced the springs. I would give them an A+.
Rating Category
Rating out of 5
Yes, I recommend this pro
Gerald F.
10/2015
5.0
garage doors
+ -1 more
unknown
Description of Work: They provided a garage door replacement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
A C E Garage Door Co LLC is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: 8:30 AM - 1:30 PM
A C E Garage Door Co LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A C E Garage Door Co LLC offers free project estimates.
Yes, A C E Garage Door Co LLC offers eco-friendly accreditations.
No, A C E Garage Door Co LLC does not offer a senior discount.
Yes, A C E Garage Door Co LLC offers emergency services.
Yes, A C E Garage Door Co LLC offers warranties.
A C E Garage Door Co LLC offers the following services: Commercial & residential - garage doors, electric openers, broken springs & repair