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Trinity Electric

Electrical, Generator, Lighting,

About us

At Trinity Electric & Home Services, our purpose is to serve our customers and community by offering personalized service and accountability, from answering our phones to completing a job, every person, every step and every action is directed towards offering the best service and solutions for our customers with quality and integrity. Our dedication, commitment, and duty is to become, qualified, knowledgeable and professional experts utilizing Code requirements and quality installations to provide safety, security and comfort for the things most precious in life. This knowledge and experience will help us equip and provide our customers with the latest consumer news, technological trends and every day AIR QUALITY, BACK UP POWER and electrical SAFETY solutions for your family and home. Members of the Jefferson Chamber of Commerce, members of the Better Business Bureau (BBB Accredited Business), members of the International Association of Electrical Inspectors (IAEI), and members of the National Fire Protection Association (NFPA).

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, Heating & AC

Services we don't offer

Plumbing, sheet rock, general carpentry

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.19 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.3
value
3.9
professionalism
4.2
responsiveness
4.1
punctuality
4.3
Showing 1-9 of 9 reviews

Alida R.
03/2015
1.0
generator service
  + -1 more
He put our generator in our driveway and cut off half our driveway. It's supposed to be 15 feet from a window because of the carbon monoxide. I called the city, because I live in a historical area, and I asked where generators normally go, and they said, "Always in the back." The plumber that came in stated that he's never before seen such sloppy work. I called Home Depot because I got these people through them, and they didn't do anything to help me. He did only what he wanted to do. I have never had an experience with anyone like him.
Description of Work: Installation of a brand new generator.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,200

Joshua K.
04/2014
5.0
electrician
  + -1 more
The main power line to my house became loose from it's main supports after a storm and was lying across my neighbor's roof. I tried to get Entergy to intervene for safety's sake but got no help form them at all. Trinity came out the same day I called and sorted the problem out with a solid an permanent repair of the mounting bracket and connection. The connection is some 12 feet skyward and this was a job that had to be done right. I'm glad to say that everything is still in great shape even after several more thunderstorms. I also worked with Trinity Electric for several years in my capacity as a property manager on no less than 20 (maybe more) jobs that I can recollect both big and small. They were always on time, on budget and the work was done right every time. He became my preferred electrician and still is.
Description of Work: I trust this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Doris O.
04/2014
5.0
electrician
  + -1 more
It rained that day, but that did not stop them from doing a great job. Thanks !!!!!
Description of Work: He cleaned up my panel box,changed 2 gfic outlets and ran ground wire from panel box to the water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Scott E.
04/2014
5.0
electrician, lighting
  + 0 more
The technician I dealt with was very professional. He arrived at the time he had committed to. He was friendly and seemed to be very knowledgeable. He asked a lot of questions about the problems I was experiencing. Going into this I had a bad feeling that this was going to be a very expensive repair. I think this is a situation where a dishonest person could have exploited it and proposed unnecessary fixes. Instead he told me that he had isolated the issue to a problem with the voltage level coming in from the electric company. He left precise notes for Entergy and gave me some advice on how to deal with them successfully. He even told me that there was a claim process whereby Entergy might reimburse me for my expenses that this issue has caused me. When Entergy came out I gave them his notes and thankfully they followed them. Ciro at Trinity had correctly diagnosed the problem because when Entergy made their repairs everything was working right.
Description of Work: Troubleshooting of various intermittent power issues in my home. My lights were randomly flickering, several appliances blew out at the same time, and light bulbs kept burning out a lot faster than seemed normal. All this made me think I had some serious electrical issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Trinity Electric
I am glad we were able to solve this ongoing electrical problem for you and we appreciate your business. Trinity

shannon T.
02/2014
4.0
electrician
  + -1 more
I had 5 ceiling fans to install as well as 7 light fixture swap outs. The final result is very nice. We did have some problems with the instillation that probably could have been resolved faster but the owner had to leave and left the assistant to do the bulk of the work. Unfortunately, the assistant could not accomplish some of the work without the electrician and so the process longer than needed. The owner eventually returned around 5 pm and they completed the work around 10 pm. The owner had to return at a later date to balance a fan...it took several months for this to happen but he did return and balanced the fan. All fixtures look great and ceiling fans are working well. The owner did apologize for the delay and I felt he was very sincere.
Description of Work: Ceiling Fan Installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Celeste L.
08/2013
5.0
electrician
  + -1 more
When our power went out in all but one or two places, we called Trinity because they could send someone ASAP. He took one look at our fried circuit panel and said, "Uh oh." We had to replace the panel. After seeing all the fried wires, he said it was an emergency and put his guys on the job that night. They worked from 7pm - 2am. They were lifesavers!
Description of Work: replaced circuit panel on our house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Paul W.
07/2012
1.0
electrician
  + -1 more
They showed up on time, but my wife was not happy with the service call. The gentlemen came in and said that we just needed a new generator. He did not know much about the unit. We used another company and all we needed was a new battery. The gentlemen also had no interest in doing anything.
Description of Work: I used Trinity Electric to check our gas powered generator that was not working.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from Trinity Electric
We apologize for your spouse's unpleasant experience with our company. It appears there may have been a misunderstanding about what Trinity Electric is able to offer you. Trinity Electric only handles the installation and connections (such as transfer switches) of such devices. Thus we do not service, diagnose, or repair the mechanical components of stand-by/back-up generators. If the future, if you allow our company to provide you with quality service and your trouble stems from the mechanical components of the device in question, we will gladly refer you to a service provider that may be able to make the necessary repairs for you or we will suggest that you contact the manufacturer of that device for a list of approved service providers skilled in mechanical repair.

Pat S.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
See the above...do not ever use this company for anything.
Description of Work: Trinity was unable to fix my a/c issues, in over a week despite coming out nearly every day (except the weekend of course). They never admitted until July 4th that they did not know the system and had never worked on one before.They charged to pull the unit from the closet to clean the coils when it was accessed through the closet door, and would not refund the difference.They charged me for a 5 year plan that I repeatedly asked to have the money refunded to my credit card...to date it has not been done.They charged for cleaning a coil in the a/c unit in the house, when if they had, they would have found the valve was bad and the coil was also bad.They charged triple what they should have to clean out the drain on the indoor unit (I found that it takes less than 5 minutes to do.)Thus far, I have not gotten the owner to refund anything, so I have contacted the credit card company to dispute the charge for at least half of the amount - but I should have done it for all of the amount!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$3,940

Mariah G.
05/2012
5.0
electrician
  + -1 more
Things are great with them. The only complaint that I have is that they are on the pushy side. Other than that, it's good. They kind of call you too much. They haven't done any work for me yet, but the inspection was thorough.
Description of Work: They inspected my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

    Contact information

    PO Box 932, Kenner, LA 70062

    trinityelectricllc.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Generator,
    Lighting,
    Heating and Air Conditioning,
    Electronic Gadget Repair,
    Energy Efficiency Auditing

    FAQ

    Trinity Electric is currently rated 4.1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Open All Day

    Trinity Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Trinity Electric offers free project estimates.
    Yes, Trinity Electric offers eco-friendly accreditations.
    No, Trinity Electric does not offer a senior discount.
    Yes, Trinity Electric offers emergency services.
    Yes, Trinity Electric offers warranties.
    Trinity Electric offers the following services: Electrical, Heating & AC
    Plumbing, sheet rock, general carpentry

    Contact information

    PO Box 932, Kenner, LA 70062

    trinityelectricllc.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Open All Day