Southern Air of New Orleans

Description of Work: Flushed clogged drain line. System still under warranty

Description of Work: Had a leak in my attic A/C unit that was dripping onto my celing and return air vent. Service person came on a Sunday and smeared sealant all over the duct seam also blew out the drain (was there for 2 hours...) One hour later leak started again. Came back the next day and blew out line again. 45 min. later leaking again. Now the sheetrock in ceiling and return air vent had started to mold and sag. Went without A/C for a week and had a large bowl collecting water in the return air vent. Another service person came and blew out the line again and also told me that the drain line to the sewer line was probably a little too long. After he left an hour later had more water coming in. Had enough... went to the hardware store and ran an all new drain line myself as well as repaired all the damaged sheetrock myself. $175 service call, 3 visits, and more damage than what I started with... NOT WORTH YOUR TIME OR MONEY.

Description of Work: At my former home, I had Surgi's replace Trane AC units and a furnace. I was always quite satisfied with their performance.

Description of Work: They put in a new heating system

Description of Work: Surgi's is fantastic! They came to our house at the last minute on a Saturday to check out our broken AC unit. Within a couple of hours, we knew the diagnosis and our unit was fixed by lunch time Monday. They were quick, professional and friendly! We highly recommend them.

Description of Work: John from Surgi's came out on short notice to analyze and service the heating/air unit in the older house I recently bought.He was unusually conscientious. He spent time servicing the system and showing me what is involved and the regular maintenance that is possible for me to do. The thermostat control was not functioning well. He had two different replacement units on the truck for a similar price. He stated which one he liked best. The existing filter in the unit was the wrong size. He informed me of the correct size and after checking with me called his office and had them order the correct replacement. This is a large older house with very different volumes of air going to each room. He worked very hard to equalize the air flow.

Description of Work: They came out to do a system cleaning. I was very pleased with the work they proformed.

Description of Work: I went to their website for their telephone number. I could not reach them; the phone was disconnected. I tried over several days. I emailed from their website, but no one responded. Are they still in business?

Description of Work: He had to replace something in my a/c unit. It was making a horrible grinding sound. The only problem was that he had to order the part. The part came in the next day, and he promptly replaced it. I was very impressed with the service.

Description of Work: Technician was very professionable and explained what needed to be done. Work was done in a timely manner.I am very satisfied with Surgi's and tech Joe and will call in future if needed. Thanks J.B.

Description of Work: A/C stopped working. Selected Sturgi's via Angie's List. Called after hours. Prompt return call next day. Tech arrived that day on schedule. Inspected and told us various "that's the problem" answers until settling on a defective overflow valve. Cleaned valve and A/C worked when he left. Charged $190. Soon thereafter stopped working. Same tech returned next day and discovered problem was actually clogged drain pipe. Cleared clog and A/C worked ever since. Got "discounted" $55 charge for 2nd visit, but disappointed problem wasn't discovered on 1st visit. I would think checking for a clogged drain pipe would be standard diagnostic protocol once a defective overflow valve was suspected, but that could be overcritical. Otherwise, thought the overall operation was professional and will likely call them again.

Description of Work: Excellent advice