Harold's Plumbing LLC

Jessica the receptionist is very rude and defensive. Mr Harold on the hand is sweet and kind when he came to my place five years ago to run the camera to see where the city’s clean out. Thank you Mr Harold

Harold's Plumbing was sent to fix the issue at my apartment. The crew that came out was Excellent! They were experienced, professional and courteous! The project turned out to be extensive and they kept me informed of the progress all the time! I highly recommend Harold's Plumbing.

I had contacted 2 companies prior to calling Harold's to get prices for a video inspection. After talking to a young lady named Julie at Harold's, we decided to ask Harold's to come out for the inspection. When you call a company for a service, it's nice to have someone answering the phones that is extremely knowledgeable of your services and can answer all your questions ( Harold's has that). Harold came to do the inspection with a helper. He was very thorough and explained everything he was finding. The bad news was, it was going to be a very big job to fix our problems. We received our estimate and decided to go with Harold's Plumbing. Every time I called with questions it did not matter which young lady answered the phone they all had answers to my questions and kept us updated. The day the tunneling began there was a crew of 2 diggers and 2 pump truck drivers. They worked very hard everyday they were here and I never saw any of them take a lunch break. This crew was very polite, professional and were very helpful when I asked a question. After the tunneling was complete, the plumbing crew came. This group of 3 was also very professional and knowledgeable. One of the plumbers had worked on the tunneling also. This crew also worked all day and never saw them leave for lunch or stop for breaks. They had to replace all of the sewer lines and some water lines. Once they were finished, I asked several questions which were all answered. It was nice to hear that all the leaks were gone. The last crew was Gator Sand Pumping a crew of several with 2 trucks. Another very polite, professional group. They also worked all day. The job is now complete. All the crews did a great job of not damaging any bushes and minimal to our lawn, which we expected due to the amount of rain we had been having. We would highly recommend this company to any one for a small job or large one like ours. It was a pleasure to work with such a nice group of people that made it easier to get through such a stressful time.

Was knowledgeable, work was good. Came when they said they would. They had to improvise because the existing sink and plumbing was old so the new faucet could not be used with adaptation which they handled well. [Different tubing size requiring new isolation valves and some hoses] Had a problem which we missed but when I call they came and fixed it as fast as I needed it done. . .

unknown

Great customer service! Explained the root cause of the problem and how to prevent it from happening again.

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My experience with Harold's Plumbing over all was pleasant.They came in and changed out the water heater like it was nothing.They gave me a time for the same day that i called and was here at my front door a few minutes before the scheduled time. The plumber Mr. Lee was very neat about his work and cleaned up behind his self. In my book that was a Professional job well done.They will be first on my list to call from now on. And the price i paid was very fair for the amount of work and product purchased. Thanks You for everything.God Bless you all.