SES Enterprises LLC

I contacted this company in March for a garage rebuild. They scheduled me 3 weeks out. I got a call the day before, confirming appointment. The guy showed up at my house and we talked about the scope of work. He did not tell me how long it would take for the estimate to come back. I called a week later and left a message at the office inquiring about how long it would take for the estimate. I was prepared to wait as long as it took but just requested a phone call back. After not hearing for a couple days, I emailed the owner, Shawn, asking him how long it normally takes. No response. From there I called the office on multiple occasions and no one ever bothered to answer the phone. This seems to be a pattern with them, if he doesn't want to do the job, instead of giving you the courtesy of letting you know they just refuse to respond to calls/emails. Very unprofessional.

SES has done my entire house renovation . I found them on Angies List last fall and we began with a kitchen renovation, I was extremely happy with the quality of the work, the professionalism, and how clean they kept everything clean during the job. What I appreciate so much about them is that they make what you want work and that they do it right. I also appreciate that they take a punch list seriously and there are no little things that don't get done. The next project they did for us was a closet addition... they were almost done but the window was 2" off center with the house and so they redid it - I was amazed because I didnt even notice (and I usually notice little things like that) and I didn't have to ask - they just had to make it just right. The next project we did was replacing windows, then a master bathroom renovation - turned out great... then we did a back house renovation, then two bathroom renovations. Everything has turned out awesome. I enjoy working with SES, and their work speaks for itself. I have worked with other contractors in the past (this is our second Garden District home) but after working with SES I wouldn't recommend anyone else.

I am new to the area and found SES through Angie's list. Shawn came out when promised and provided a very thorough evaluation of the work needed. We discussed alternatives and costs with Shawn taking a lot of time to explain the reasoning behind each suggestion. I needed a number of things done. Wood rot on the outside, painting of outside, new gutters and patio covers and cover for car. All items were quoted in writing and accepted by me in writing. Work was scheduled and the people showed up when promised. It was a crew of workers who worked carefully and efficiently. They were careful to clean up each day and keep us informed of what was done and what remaining. Work was of the best quality with careful attention to detail and explanation of something needed to be changed from what we first agreed to. I have already recommended them to my neighbors and plan to use them again for some additional work we are planning.

We had damage from a hail storm and I decided to contact a contractor from Angie's List that enjoyed an "A" rating. SES fit the bill; not only did SES have an "A" rating, but it has a "Super Service Award." Surely, this was going to be a great experience! My initial contact with Penny to schedule the estimate for the work and my subsequent contact with Shawn, who came out to do the estimate itself, was extremely pleasant and we were off to a good start... so I thought. Unfortunately, the estimate took a little longer to get than anticipated and it did not include an estimate for the bathroom renovation I had requested. In fact, I never received the estimate for the bathroom renovation. However, I figured that since the bathroom renovation was not going to be covered by insurance, we could deal with the insurance work first and that I could get the bathroom renovation estimate at a later time. No biggie. Upon receipt of the "insurance work" estimate (which was considerably more than my insurance company had allotted for the repairs), I contacted my insurance company immediately who requested that SES contact them to discuss the difference in the 2 estimates so that the work could begin. I contacted Penny who said that they are accustomed to handling insurance claims and that it would not be a problem; they would contact my insurance company. This was going to be easy... again, so I thought. That was on March 13, 2013. On March 23, 2013, Penny sent me the following e-mail "Good afternoon Mrs. XXXXXXX. I just wanted to let you know that I have not forgotten about you! The owner of our company went on vacation for the week so we have been pulling a lot more weight. I will have something for you the first of the week. Thanks and have a wonderful weekend!" A little later than I was hoping to get started, but still not an issue. The first of the week came and went and I heard nothing. On April 4, 2013 I contacted my insurance company to see if SES had contacted them and to my dismay, they had not; now an issue and I sent the following e-mail to Penny. "It has been nearly 2 weeks since you sent me the e-mail below and nearly a month since you provided me with the initial estimate. As you will recall, upon receipt of the estimate I requested that you contact my insurance company to discuss the difference. To date, you have not done so. Therefore, please be advised that your company?s services are no longer needed as I believe strongly in communication and efficiency, both of which your company seems to be lacking. This is truly an unfortunate, yet avoidable, circumstance and one that I am hopeful your company will strive to improve upon. As much as I hated to write this type of review for a top-rated company (and I do), perhaps the company will implement a better "follow-up" policy and procedure for these types of situations.

They were fantastic! They showed up when they said they would and did everything they said they would do. They did a great job!

The job was done to my satisfaction. However, I found that the workers were late everyday to the job and would leave without letting us know that they were leaving or when they were coming back. We had to call the main office and find out where the workers were on two occasions when a.) they didn't show up on time for the first day of work and b.) when they didn't show up to put the finishing touches on the fence on the second day. The foreman was very nice and seemed to be the only one "with it". The job did get done and we are satisfied with the work, but I found that the level of babysitting was a little bit more than I would care for and it was a very "New Orleans" type of experience.

Called SES to get an estimate to paint the exterior of my house (brick, all trim and iron) The young lady that answered was very nice and pleasant to talk to. She took my information and made an appointment for someone to come out to meet me for an estimate. Day of appointment the gentleman called to say he was running behind. Since I could not meet him later he was able to still go by and complete the estimate since it was all exterior work. A few days later I was emailed the estimate. It was for painting the brink and trim (iron work was not included). The estimate was very high and didn't include everything. We just could not afford them. We got four bids and they were the highest. Everyone was very nice and courteous; we just decided to go with another company.

Promptly showed up on appointed day and completed project the same day. I'm very pleased

The quality of the work was exceptional! The price very reasonable and is what they say it will be, without extra charges for anything. The kitchen/living transformation is just short of miraculous.From the flooring on up to the cabinetry, counters, plumbing, electrical, dry wall and painting, I had nothing to put on a punch on the final walk through. It was not only complete to order, but beautifully executed. I plan on having them back to do the bathrooms in the fall. One thing that is apparent about this company, which has over 30 employees, is that at least with respect to the ones I met, they all seem like a close family, work great together and all have great customer service. I left them a key and after leaving them working in the morning, came home to a clean house. (And that's not easy to do with renovations happening).

From my initial contact through the sales/information visit to our home to the workmen that came to install the tub, our experience was TOP NOTCH! Punctual, installed in less than a day, clean as clean can be, and very professional. I could not have asked for a better experience!

I have a roof that has a lot of peaks and is quite tall. They showed up on a Friday morning with an entire crew. Had all their materials neatly placed, along with a trash bin. They worked on the roof without any disruption to myself or my neighbors. Cleaned up each day before they left. The entire roof was completed in 5 days (worked throughout the weekend); and everything was cleaned up when they finished. Absolutely no issues and a great experience.

I didn't end up working with SES Enterprises because they didn't give a timely reply to my questions regarding the estimate. I have nothing negative to say other than that I needed timely responses to my questions regarding the estimate and I didn't get them. I would still like to work with them. Shane was professional and would probably do quality work.

Everything has been going nice. They are on hold because we have to get some more money before we can go ahead with the repairs. There is nothing I disliked about them. They were quick to come out. They were very knowledgeable of what they were doing. They answered my call every time I called. They were cheerful, courteous and polite. I can’t say anything bad. They were prompt. Regarding the price I had no comparison. Regarding responsiveness they had to wait a lot for some deliveries and stuff. Every time they said they were coming they came at that time. They knew what they were doing.

We wanted to get our bathroom remodeled, so we contacted SES and two other companies for estimates. All of the estimates were fairly close, but after speaking to the owner (Shawn) we felt the most comfortable selecting SES to perform the work. Shawn came on the first day to go over everything that would be done before the crew started working. The work took four full days to complete. They asked if they could stay late each day to keep working, which we preferred to get it done as quick as possible. After all work was completed Shawn came back out to make sure we were happy with everything, and there were a couple small things we asked if they could do that were not in the original description of work because we didn't think of it at the time, and he had his guys come back to take care of them. We have used them one time since then to fix a fence that was affected by Hurricane Isaac and to replace several windows. And this job went very well also.

I found SES on Angie's list and as a property manager was looking for an all in one contractor to do repair work. We had a leak in the ceiling of the unit that we live in on the 4th floor of the building. Penny, Sean, Perry and Chris got the job done beautifully. It took a long time- mostly due to weather delays- but they wouldn't stop until it was perfect. The leak was a real beast and they wound up doing a MUCH larger repair to a larger area of roof to finally fix the problem but they never surprised me with a new invoice. They were so attentive and Chris would often call when it was raining so ask if any water was coming in after they had finally fixed the problem. We decided to use them for the rest of our exterior repair. Because our ceiling and wall were taken down to fix the leak we decided to use the opportunity to add built in shelves in the wall. Their carpentry crew was awesome! They had the brilliant idea to add lights to the built ins making them so great for displaying art. They rebuild dormer windows that were never sealed on the outside. The exterior needed carpntry work and paint and they were very detail oriented. We also used SES to do the exterior painting in our courtyard which included a number of balconies. Their quote was far less than others had tried to charge us (difficult access being in the quarter makes many painters want to rip you off) and although it took a long time to get scheduled because they are so booked up when they did come they were done in no time. It was a huge job and it took them barely a week. They repaired some of our leaking and fallen gutters when they did this too as a bonus! The last and largest job was the front facade. We had many deep cracks in the stucco and it needed to be completely resurfaced. Their crew did an expert job.

Poorly. Totally unreliable. Although I must inticate address where work was performed on the survey, the work was never performed!

I found SES on Angie's List, and Angie's List did not let me down! I needed to find a New Orleans contractor remotely from Indiana -- someone to look at my daughter's condo that had storm damage. SES was extremely responsive and worked with me to time the house call during my husband's visit. SES diagnosed a leak in the outside wall of the condo above my daughter's condo. The inspector looked for water damage that was not superficial in my daughter's apartment and found none. Based upon my experience, the company is extremely reliable and trustworthy. In addition, the staff works with clients to arrange the visit times, in a very customer-friendly manner.

Excellent! I hope to get these guys back next year at this time as well.

The roof needed to be replaced because of damage done from hurricane Isaac. I called SES because I was very well pleased with the previous work they had done for me repairing my patio cover. SES came out, inspected the roof and sent me an estimate via email. I agreed and we set a date for the work to be done. SES came out and removed and replaced the roof in one day. Their work and professionalism is more than what I expected. I highly recommend them and would use them in the future!!! Description of Work Remove 48 squares of existing roofing Inspect decking for damage *Should any damage be located and need replacement - Will price accordingly* Install 100LF of valley Install 8 new vents Install 4 new roof jacks for vent pipes Install new drip edge as necessary Install new felt paper Install 48 squares of new Duration Owens Corning algae resistant, 130mph wind load, Estate Gray shingles Haul all trash to dump

Took a couple of weeks for them to come a look over my gutters, then another two weeks for an estimate which was too high. I'm going to continue to shop around for a better deal. My estimate for materials and labor is much lower (by hundreds). Total time to complete the job shouldn't be more than a couple of hours with two workers. I just strongly disagree with the estimate.

I asked SES Enterprises to come out and give me a free estimate. He came out, looked at everything, and never got back to me. I called him to find out what was holding up the free estimate and he did not bother to get back with me. I chose them from Angie's List because they were at the top of the list, but they never gave me the actual quote. My experience was very disappointing. I expected more of them because they were at the top of the list. I felt like I didn't have enough work for him, that maybe he was looking for a bigger job. That is what I came away with from the experience. He was professional and on time when he came out. I just felt like I didn't have enough for him to do. I think he shot himself in the foot, because I have a whole lot more work and I will be calling someone else. It wasn't professional of him not to get back to me. He could have told me while he was standing there that it wasn't a big enough job. I called them and the young lady on the phone told me that they would get back with me and they still never did.

The stucco on from of my house after 10 yrs was chipping and cracking. SES's representative came out, assessed house and to my pleasant surprise told me I did not need to have my stucco replaced. It was still in great condition and all that was need was to be scraped, filled, sealed and skim coat. Replacement would have been at least double what SES charged. Estimate was on time as well as the work crew who were courteous and informative. Job took 2 days and had to be reschedule twice because of weather. Company responded in a timely manner and the post review/inspection went excellent, nothing more to do! He also explained/instructed me on doing touch up (if necessary but don't expect to) with the unused material! During the post inspection we also covered additional work needed on the roof. He straight away got on roof for assessment and an estimate is forthcoming. This will be the second one and I expect it to be the favorable one. Overall a very helpful, personable and professional Company.

Great team to work with, always had good ideas on how to improve project. Outcome beautiful! Will be contacting them again.

This was actually the fist company we used from this website and we couldn't be happier. The people at SES Enterprises are very patient and professional. The project we contacted them for was to install a new entrance door to our house. They worked with us to get a door we liked but the size of our entrance is different from modern doors; so we went with another company to get a door delivered to our house. This took a couple of months of hunting for a place that can help us and throughout all that time SES was patient and their Office Administrator kept in contact with us. Once we had the door delivered we were finally able to get a date set for SES to install the door. The two workers arrived on time and were very friendly and professional the whole time they were in our house. They installed the doors, the hardware and even made sure to drill a hole for the new peep-hole. They also made sure to prime the outside molding they installed(we didn't have them paint the doors since we were going to do that ourselves). The Owner of SES even stopped by to make sure we were happy with how things were going, and while he was there we asked him if they did roof estimates; he was able to get up on our roof right then to see the damage and said he would send us an estimate. When I asked about the payment he said they don't ask for a payment until we are completely satisfied with the work they have done. After that they cleaned up the slight mess that was made and took the old door with them so we didn't have to worry about it. Needless to say, we are very pleased with the results and are happy with their workers professionalism.

Incredible! The office staff is great to work with...responsive and professional. The work crew was punctual and well supervised. They were polite, professional and respected my work schedule (I work at home, so I had to ask them to do "noisy" things at certain times of the day). They WORKED straight through the day with very few breaks, they took pride in their work, and were receptive when I had questions/issues. They cleaned up each day before leaving and I don't mean just picking up their equipment...they picked up all trash, put things back that they had to move to paint, and swept all areas around my home. I had one problem arise about a month after the job was completed, so I called the office. A supervisor, then work crew were at my house within 48 hours and had problem solved!