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Bryans United Air Conditioning

Heating and Air Conditioning, Generator, Solar Panels,

About us

Bryan's United Air Conditioning specializes in the service, maintenance, and installation of residential comfort systems. Our service technicians are trained to work on all makes and models ranging from air conditioners and gas furnaces to heat pumps and whole house air cleaners. Our factory trained installation mechanics specialize in the installation of Trane & Bryant Comfort products. In business for thirty years, we are involved in several organizations which share our goal of quality customer service through honesty, integrity and team work. We are auxiliary members of the Home Builders Association, active in the Louisiana Heat Pump Association (the largest HVAC association in our state) and are accredited with the Better Business Bureau. Bryan's United takes pride in having the most qualified service and installation personnel possible. All of our technicians and mechanics attend year round technical training and are NATE certified. NATE is a national certification program which only the top technicians qualify for.All of our professionals are neatly uniformed and arrive in clean, clearly marked service vehicles. Our office staff is always available and ready to answer any questions and arrange appointments around your schedule are fully licensed and insured.

Business highlights

43 years of trusted experience

Services we offer

Air Conditioning & heating

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.874 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-74 of 74 reviews

Charley I.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great work. Will hire again
Description of Work: AC check up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Mike K.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great job done on time and budget
Description of Work: AC evaporator replaced; installed roof vent for dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Marina B.
09/2017
3.0
heating & air conditioning/hvac
  + -1 more
Over past five months - terrible
Description of Work: Complete new HVAC unit. Their salesman did a heat load count via our request; due to five years prior, installing a new American Standard system that failed under our New Orleans conditions. American Standard 4 ton split unit was installed April 5, 2017. First wk: thermostat failed. Plus, noticed a reduction of air flow immediatly as compared to prior 3 ton. Backing up, on our initial consult with Bryan's salesman, we were assured that our present electronic air filter could be re-installed with the new unit. Installation day: didn't happen EAF had to be removed. Stated by installers, " it obstructed air flow." Husband is a cancer patient, so this is a necessity as I stated in our first meeting. Accepted paying an additional $700.00 for a new EAF. Bryan's absorbed the labor cost. Over the past five months, they have had to come out at least 12 times to, as they stated, "tweak the system." And, as of this writing it is still horrible. And after a total cost of $14,000.00. To their credit, the owner, Zack, and tech, Phillip, are quite helpful. However, overall, this experience has been quite stressful. Unfortunately, I have to recommend that you move on in your search for an HVAC contractor. Either due to the American Standard product or their training of they're reps and techs.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kim H.
04/2017
5.0
generator service
  + -1 more
unknown
Description of Work: 04/06/2014
Rating CategoryRating out of 5
Yes, I recommend this pro

Rene D.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris M.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bryan's did a great job installing a new HVAC system at my place. Their staff is very knowledgeable, highly skilled and very helpful. They always showed up on time, did great work, and went out of their way to address any concerns I had. I strongly recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ashley P.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Jeanne S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Serviced my unit inside and out. It was a wonderful experience. My only complaint is that he was late.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Robin L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ryan V.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter A.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathryn G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diagnosed why central AC was no longer cooling even though it was running. Worked on unit to replace some broken parts. The polite & considerate technician was superb. The AC is now cooling much better than it was before it ever broke. The technician told me to call if I had any more trouble w/ the AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christopher M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very professional and polite. Completed job as scoped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jeremy L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Found a leak in the A/C system and provided several options for repair. Out of three different vendors to look at the problem over the years, they were the only ones who gave options other than to replace the entire system. I appreciated the way the technician laid out the options, costs, risks and benefits. Will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Doris J.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I've used Bryan through the years and have had a pleasant experience each time. He has done electrical work throughout my house including work on my ceiling fans; he always does a great job and I'm happy to recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph D.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Sylvia V.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Reapired housing atound unit to reduce vibration noises

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Luke F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bryans replaced my entire A/C and heating system, including the outdoor condenser. Although the cost was on the steep end, these guys did a great job and were a pleasure to deal with on this job. Very trustworthy and helpful.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent.
Description of Work: Bryan's United AC put in my new air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean R.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
It went great. Very professional.
Description of Work: My ac was leaking and they fixed the leak. They had it running again in no time flat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dr W V M.
06/2010
1.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: No service.......company did not honor commitment to send service personnel same day, then would not commit to an earlly time slot the next day in an emergency circimstance.......A/C leaking into ceiling below damaging neighbor's apartment, therefore had to be shut down...found another company

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Bryans United Air Conditioning
It is with regret that Bryan's United was not able to fufill the request of this customer. We strive for customer satisfaction and great customer service. We do our best to work around the customers schedules. Unfortunately we cannot predict how long each service call will take. This particular day the repairs that were scheduled turned out to be lengthy repairs. In striving to get customers up and running the same day when possible the technicians can be tied up for quite some time on a repair. Our early morning appointments are booked up to a week in advance. If a customer makes an appointment for first call we guarantee that they will have first call. It is the only time slot we can guarantee and we do not bump that time slot since some customers have booked and waited days for this appointment. At this time of year if you find a company that is not busy you may have to ask yourself why? Bryan's is usually quite busy at this time of year because of our customer service and reliablity. We hope that one unsatisfied customer does not taint our chances to gain new customers through Angie's list. Thank you for giving Bryan's United the opportunity.

Nancy G.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
The folks from Bryan's United have been very diligent in pursuing the problem. They came out on one day's notice. They made multiple trips to check on the problem and throughout the troublesooting process. We have met four of their technicians and each one has been clean cut and professional. They have run interference with the manufacturer and kept all the costs under the warranty. We highly recommend them.
Description of Work: We have an extended warranty on our Trane air conditioning system. We have had problems with a freon leak in one of the units. It is a slow leak and has been hard to troubleshoot. The coils in the air handler froze up on low freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDY S.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
I had them out to check the heater in Nov. They said it was leaking carbon monoxide and was unsafe to operate. They said someone would contact me about a bid for a new system, but I called them the next day. My elderly dad lives with me and I was concerned it would get cold. The comfort consultant came out the next day and gave me a range of choices: Trane and Bryant. I picked the lowest price. I've used them before and they always do a good job. From everything I've read, the installation is the crucial factor in whether your new heater works well or not and these guys have some certification/training that elevates them above the others. They are on the expensive side, but worth it.
Description of Work: Replaced old heating unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Jake W.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
Worked with Cindee to go over prices and quotes. She was very professional, always on time, good clear package and detail of what services were to be provided. She worked hard with both the manufacturer and her company to get us the best price. They coordinated well with our contractor and even were flexible when our contractor failed to communicate project timeliness resulting in Bryan's having to move their schedule around to accommodate us. Great system installed, very professional. One of the few HVAC contractors in the area NATE certified, which is a pretty big deal. They were committed to working out the bugs once the system was fully up, running and were absolutely committed to ensuring we were satisfied. We definitely are. I would recommend Bryan's to anyone that is spending good money for a quality system, as we have found a high end/energy efficient system doesn't amount to a hill of beans if it is not properly installed and care is taken with each and every duct and fitting. I am confident we are getting all we can out of our system and have the energy bills to prove it.
Description of Work: Installed brand new top of the line Trane system in a full renovation project. They were given a somewhat complex environment to work with regarding ducts and space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000
    • 1
    • 2
    • 3(current)

Contact information

1615 Leboeuf St, Gretna, LA 70053

www.bryansunited.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Generator,
Solar Panels,
Water Heaters,
Insulation

FAQ

Bryans United Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Bryans United Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Bryans United Air Conditioning offers free project estimates.
Yes, Bryans United Air Conditioning offers eco-friendly accreditations.
No, Bryans United Air Conditioning does not offer a senior discount.
No, Bryans United Air Conditioning does not offer emergency services.
Yes, Bryans United Air Conditioning offers warranties.
Bryans United Air Conditioning offers the following services: Air Conditioning & heating

Contact information

1615 Leboeuf St, Gretna, LA 70053

www.bryansunited.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM