Glenn Romero Roofing

I immediately had problems with the roof holding water. Despite numerous attempts to get Glenn Romero to fix the problem, he never did, and stopped taking my calls after a few attempts.

The Romeros are fine people and try hard. But they really didn't understand the roofing problem I gave to them to solve. I didn't know how to solve it either. When the roof started leaking soon after installation, they returned twice to put more sealant where they had failed to put it earlier. But when it continued to leak, even though under "lifetime warranty" they would schedule appointments and not come. Then came Hurricanes Rita and Gustav. All of their equipment, etc, was blown away or washed out to sea. I stopped calling them at their point. This year I was able to find a roofer who knew what he was doing and he came and repaired the roof while leaving it in place. He completed the job in April and we have had no leaks since that time. I wouldn't use the Romeros to install a metal roof. I might get them to do carpentry. As I say, they are pleasant and honest but don't know when to say they aren't competent to perform what they have been asked to do.

DO NOT USE THIS GUY!!!! Dropped huge branch on the roof and knocked a hole in it, shook the whole house. Said was insured. Kept asking for proof of insurance. Turns out, no insurance. Took half of quoted fee for the work before starting then said needed more to meet payroll a couple of weeks later. Paid the extra so workers could get paid and guys still weren't paid and walked off. Hadn't paid workers in 3 weeks. Wanted even more money and we terminated and had to buy more materials and find installers to finish the job. Came off and on for weeks and never got half the job complete. Wouldn't return calls. HORRIBLE experience!!

At first it was hard to get a hold of them, and he kept losing my phone number. But once the job started, it went very smoothly and the workers were very professional and did a great job.