Get matched with top haulers in Empire, LA

"They sent me a text asking how the move went from 1 – 5. I texted back 3 and they said “Thank you for your response!” Not; How could we have made the move better or anything like that. They were just fishing for ratings. Here is the scoop. We moved my mother in law’s stuff about 2 miles from her home to a storage shed in Denham Springs with the intent of loading her stuff up later to move it into her apartment in Texas when she got one. When I went to make the move to Texas there were a few pieces of a bed frame that were unwrapped and they insisted on wrapping them and some of the other furniture at a cost of $179. I informed them that All My Sons had already wrapped and moved this stuff and we already paid for wrapping. Furthermore, one of the movers that showed up for loading was one of the original movers that moved the stuff into the storage shed in the first place. Then there was confusion about where they were loading the stuff in the shed. I had already rented a one-way U-Haul to bring the stuff to Texas. The movers called someone named Austin and explained to him that All My Sons had already wrapped the furniture and moved it into that storage shed in the first place and that I didn’t want to pay for the wrapping again. Austin was a total idiot about the whole situation. On hindsight I should have just told these clowns to get lost but I went against my better judgment and had them load the U-Haul. They made me pay for wrapping that I didn’t need. Then a discussion about loading the stuff into my truck instead of theirs ensued. This took about 45 minutes for them to straighten out and then they made me pay in advance for the loading of the U-Haul. Sadly, when I got to Texas with the furniture that I paid to have wrapped twice I found some of the bed frame unwrapped. I called about the situation and asked to have the money I paid for wrapping for the second time refunded since some of it was still unwrapped. I was forwarded to Jared. He agreed to refund the second charge for wrapping. He said that it would take 10 business days to post back to my account but it never did. I called him back three times. The first time he said he had processed the refund. No one answered the second time. The third time I spoke with Jared again and he told me he would look into it as soon as he returned to the office and call me back. He never called me back. I disputed the charge on September 5th. On Nov 5th the dispute was resolved in my favor. This took an enormous amount of my free time. In addition to that, my ratchet straps were tied in knots. A ratchet strap is a pretty basic moving tool. It takes about 30 seconds to learn to use one and these clowns didn’t know how. I would recommend that you steer well clear of this company. They have a high rating because they text you to ask how the move went and if you say 5, they will text you a link to rate them. It’s a really mediocre company. Their customer service is an F. Don’t say you weren’t warned"

"I requested a quote from Angie's list and received a call within 10 minutes scheduling an appointment for Friday at "lunchtime" to get an estimate to clean our gutters. I made sure that I was home for "lunchtime" on Friday, but no one showed up at the house. It has been 2 weeks and I never heard from this company again."

"Was quoted $1400 to remove a good bit of bamboo. I told them I want it rooted and gone not just trimmed down to which he agreed. They were supposed to show up on a Wednesday. Never came. I even texted and got no answer. I gave them the benefit of the doubt because it had rained the night before. Had my husband called to which they said they would be out Thursday morning. They showed up Thursday at 3:30pm. Worked for about and hour and a half. At one point they sat in their truck for 30 min. I asked if they would return tomorrow cause I assume they don’t work in the dark. They said they would be back at 8am the next day. They next day they show up at 12:30pm along with the owner who I originally talked to and was quoted the price by. The owner proceeds to tell me that they can’t do the job for the quoted price, he underestimated how big of a job it was and the price was now $3200. I told them I couldn’t pay that right now so he said they would finish up the one area that they had started and remove some debris from my yard for $500. So they did so however they never uprooted the area they cut down. The owner comes to my house around 4:30 in the evening to collect the money. I told him I didn’t pay his guys cause the job wasn’t finished and the roots in that particular area weren’t removed. He then told me that wasn’t part of the price but he would come back Monday and do it for free. To no surprise he never showed up. I would not recommend these people."

"It was fantastic - there was some unexpectedness that could of resulted in delays but Nicole was amazing she found us an alternate who did a spectacular job at an amazing price -and Nicole was fantastic at responding to texts and keeping us informed -highly recommend"

"I hired National Express Transport a non-running (but rolling and steering) 1937 Pontiac from California to New Mexico. I had a narrow time window when I was in CA. Drew Burgos gave me a three day window for pickup and then called to notify me that pickup would be late in the day on day 2. Because me vehicle was not running it was the front of three vehicles. Less than 60 hours later, I was informed that drop off would be in 90 minutes. That gave me time to eat breakfast and get to the car storage facility. As I was driving up, the transport vehicle was rounding the corner from the opposite direction. Perfect toning! Drew and the team at National Express Auto Transport worked hard to vet my vehicle transported in a narrow time window. I was very happy and would definitely use them again. Of course, next time my vehicle will be running …"