ALPINE LAWN & LANDSCAPE

unknown

While Alpine was responsive as far as scheduling the appointment, that was the extent of ANY civility. While not technically rude, he was Clearly NOT "after the job." His attitude while listening to what the job entailed exuded a clear attitude of, "I don't really need this job." Not only was his attitude this way, he actually came out and literally said, "I have so many referrals and return customers that I don't need this job." And I do mean literally, that is a quote. After a (business) week of waiting for an estimate, I had to call and leave a message asking for the estimate so that I could compare it to other estimates. Several MORE days later I received a letter, the body of which was 3 lines long saying he would do the job for a certain price. While the price was attractive, there was no breakdown or specificity of what was included in the estimate, leaving WAY too much latitude for excess charges, or not actually doing the job I asked for.

Alpine "mowed" the lawn with a weed-eater, did not remove the leaves with a rake like asked, but with a blower and wanted to charge extra for raking! (The blower blew the leaves into the neighbors' yards which is unacceptable.)They did not clean out the flower beds and whenever they were on site and were asked about whether they would clean out the beds, etc, my elderly aunt was told that "that's another crew, not us." Nothing changed no matter how many times they were contacted to fix the problems. They were unprofessional, overcharged for what little service they provided, and were rarely ever there on time. I do not recommend them to anyone. My aunt used them for a year just to give them a chance, so she spent around 2,000 dollars in total for this shoddy service. I have seen firsthand their handiwork when my husband and I go to her house to do what THEY were supposed to do in the first place.