This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Acadian Windows and Siding is Louisiana's leader for replacement windows, vinyl siding, hurricane shutters, patio covers, and much more. Everyone here at Acadian is committed to excellence and pride ourselves on being Louisiana's premier service company. Our windows have the best energy ratings in the country and are backed by a lifetime transferable warranty.
Business highlights
22 years of trusted experience
Services we offer
Windows. Siding (including installation of James Hardie products). Hurricane shutters. Patio covers. Sunrooms. Screen rooms. Doors. Impact Windows
Acadian Windows does excellent work. These windows have been installed for about 2 years now and they look really great. We would definitely do business with them again.
Description of Work: We had two front wood windows replaced with composite windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Travis B.
09/2020
5.0
awnings, replacement windows
+ 0 more
All employees were very courteous and professional throughout the process of changing out our windows and screening in back patio. Have already recommended to several friends.
Description of Work: Windows and screened in patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet D.
08/2020
5.0
awnings, replacement windows
+ 0 more
Acadian Windows was highly recommended by a family member and we were looking forward to meeting with them and getting new windows. They came out, measured and gave us a quote. After we made a down payment and were told that it'd be approximately 6 weeks, we have NOT heard back from them UNLESS we call them. To date we do NOT have windows, we do NOT have an installation date and no one is calling us! This company is very unprofessional and lacking in communication. We are very disappointed and dissatisfied and want out if this contract. Update: 9/30/2020 I would like to update my review of Acadian Windows. After posting the original review, Acadian Windows really came through. The owner actually contacted us and made every effort to rectify the situation. He scheduled the window installation and personally came out on that day to oversee the installation and make sure that everything came out right and that we were satisfied. We are very content with the windows and highly recommend Acadian Windows.
Description of Work: New windows
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$8,100
Response from Acadian Windows and Siding LLC
This year we have dealt with many delays on the manufacturing end due to COVID 19, which has complicated our process. Ms. [Member Name Removed] is correct that we were lacking in communication and did miss our deadline. With every new change that happens on the manufacturing end we have tried to adapt quickly. The back orders during this unprecedented time have grossly affected our ability to properly communicate timelines, but we have added contingencies to properly mitigate the problem from happening again. We are grateful that Mr. and Mrs. [Member Name Removed] gave us the opportunity to make things right and I'm very happy to hear that we were able to meet their needs after falling short.
Melissa B.
05/2020
5.0
replacement windows, sunrooms
+ 0 more
Best experience ever from start to finish. Quality products. Request salesman MIKE; He was patient, polite, honest, and super knowledgeable; answered all my crazy questions, and helped to make the right decisions for my home. Contact Acadian Windows for a professional company that cares about its clients!
Description of Work: Windows & Sunroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James T.
04/2020
5.0
replacement windows
+ -1 more
Went as scheduled and appears to be an excellent installation.
Description of Work: Replaced 9 windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Joleen S.
11/2019
5.0
handyman service, replacement windows
+ 0 more
Amazing and informative people, even better windows! Our replacement windows are beautiful and energy efficient. Robert and his team at Acadian Windows were easy to work with, paid close attention to detail and installed all of our windows in just a few hours. Before the install, Robert came over and actually showed me a sample window and demonstrated all the new features I was getting. I highly recommend Acadian Windows and Siding to anyone needing a house full of windows or even A just one replacement. High quality windows, friendly people, and exceptional work!
Description of Work: Window replacement of whole house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colleen F.
11/2019
5.0
replacement windows
+ -1 more
Great customer service from Dave May! This was our 2nd installation. The first was 6 windows. We were so happy with those we decided to do 3 more. The installers were on time, quick and cleaned up afterward. We love our windows and recommend this company!
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
James W.
10/2019
5.0
replacement windows
+ -1 more
Acadian installed windows in my new guest/pool house. These windows match my house windows which Acadian also did a few years ago. This is a contractor you can trust will listen to what your trying to achieve and accomplish it. Great job
Description of Work: New windows for guest house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
Teresa D.
10/2019
5.0
replacement windows
+ -1 more
This is the 2nd project that me & my husband got done on our house through Acadian Windows. They came out & did a awesome job! The entire process was stress free & done in a timely manner. I would highly recommend Acadian Windows for their services!
Description of Work: Window & Door Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,250
Anthony G.
10/2019
5.0
gutter repair, siding, replacement windows
+ 1 more
They were very informative in the demonstration of all of their products and the price was very reasonable for the quality of the products they sell..
Description of Work: Windows , Soffit,Fascia, and Gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
raul S.
09/2019
5.0
replacement windows
+ -1 more
The whole experience was great. The sales rep was knowledgeable and very courteous. The installation crew were on time and the project went on smoothly.
Description of Work: New windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rachel F.
09/2019
5.0
replacement windows
+ -1 more
All windows were replaced in a professional manner. The guys were on time and the windows were replaced quickly and efficiently. Would definitely hire again.
Description of Work: Windows replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashley B.
09/2019
5.0
replacement windows
+ -1 more
The process from start to finish was amazing! I couldn’t have asked for better people to work with!
Description of Work: New windows!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Russell Z.
09/2019
5.0
replacement windows, patios
+ 0 more
Acadian Windows was very prompt and courteous. My patio cover is beautiful! Super quick installation. They made sure everything was exactly how we wanted before finishing the job. Thanks! -Russell
Description of Work: Patio Cover & Pergola
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Brooke Z.
09/2019
5.0
replacement windows
+ -1 more
Acadian replaced all of our windows which included some framing repairs and aluminum capping around old wood window frames. All of the work done was beautifully and was done in a timely fashion. Would highly recommend!!
Description of Work: New Windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tyrone W.
09/2019
5.0
replacement windows
+ -1 more
Salesman was helpful in helping me determine the right product for my needs. There was no pressure to purchase and salesman was very polite. Installation went smooth and hassle free.
Description of Work: Replacement windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,800
Donald C.
09/2019
5.0
replacement windows
+ -1 more
I called Acadian windows for a quote on the windows for the back of my house and was very pleased with the product and the price. I decided to move forward with Acadian and I'm glad I did. The installation team was very professional and did an awesome job. After having these new windows I have seen a major difference on my energy bill. I will definitely be calling them back out next year to finish the remaining windows on my home. I would highly recommend this company.
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Max M.
09/2019
1.0
replacement windows
+ -1 more
Don't use this company for homes that my contain lead paint (i.e. built pre-1978). Donnie, a salesman for Acadian, came out to my home and provided quotes for the Acadian-brand windows. I decided to move forward with the project and asked some follow-up questions about lead abatement since I live in an older home. Donnie replied the company gives out a disclosure form and asks the homeowner to move furniture 2 feet back prior to installation. This doesn't comply with the EPA standards. When pressed further, Donnie called the owner, Craig Ricks, who then said he would have to charge $100 per window to do the proper abatement. When I agreed, the price became $350 per window for abatement. I paid a deposit for 6 windows. I am guessing the owner then found out that I am an attorney that handles issues like this because I received a call the next day another employee of Acadian, Guy, to relay that Acadian was turning down the job and would refund my money. Had I not raised the lead abatement issue, it appears that Acadian would've performed the job without adhering to the mandatory EPA procedures. It begs the question how many people have unknowingly been exposed to lead by Acadian Windows. Anyone interested in learning about proper procedures for lead abatement and the potential health effects of lead poisoning should look at [*** Link removed ***]
Description of Work: Window Replacement
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$2,400
Response from Acadian Windows and Siding LLC
This damning review is an attempt to denounce Acadian Windows because Mr. [Member Name Removed] did not want to pay additional money for the required measures needed to work properly when lead paint is present. Acadian Windows is an EPA Lead Certified Firm Cert# NAT-F164478-1 and we only do things in compliance with EPA requirements. I have 3 project managers on staff that hold certifications for the Lead Renovation, Repair, & Paint Program RRP Certification. These are the only people I allow to test for Lead Paint. If lead paint is present and we perform work, these are the only people I allow to manage and enforce the required measures. Once an order is placed, it gets issued for final measurements. This is only done by one of my 3 project managers. At the time of measure we test for lead paint. If lead paint is present, we begin discussions of the required process and the additional costs associated with performing the work. Mr. [Member Name Removed] says [Member Name Removed], my salesman, instructed him that he would have to move furniture 2 feet back prior to installation, which is a general instruction our salesman give all prospects and has nothing to do with lead paint. Once again, I do not entrust salesman with the testing of lead paint or giving instructions for lead paint procedures. This is done by one of my 3 project managers who are certified to do so. Mr. [Member Name Removed]’[Member Information Removed] job was issued to my Project Manager Guy Schrieber Cert# R-I-61750-18-00001 and he informed Mr. [Member Name Removed] of the additional measures we would be taking because lead paint was present. That is when all of this began. I have spent thousands of dollars on certifications, training, and protective equipment to ensure Acadian Windows handles lead paint situations properly. My number goal is always the safety of both my customers and employees, which includes the dangers of lead paint. Mr. [Member Name Removed]’[Member Information Removed] condemnatory review is ridiculous and hurtful towards our family business. I want to point out that work was not performed for this customer and our reputation supersedes his malicious review.
Charles L.
01/2019
5.0
replacement windows
+ -1 more
I had 7 windows replaced. Sales representative came by the house to explain product and measure. A few days later another gentleman came by to re-measure. Windows were installed a few weeks later. The installers were professional and fast. Installation took less than 2 hours. We are extremely happy and plan to use them again to replace the rest of the windows in our house.
Description of Work: Window Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jason W.
11/2018
5.0
replacement windows, doors
+ 0 more
Couldn't ask for a better contractor or people to work with. From the initial call through installation, everyone was extremely professional and courteous. I had half of my house completed in early 2018 and I'm getting the remainder done now. I would certainly refer anyone to Acadian based on my experience. Many thanks to Mike Letto for walking me through my options and working with me to get mouse complete on my schedule. With only half my house complete, my energy bill was already down this summer over last summer.
Description of Work: Front door replacement and windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marc D.
09/2018
5.0
replacement windows
+ -1 more
The whole process was very professional and a great experience. The windows ran around $400 per window for Low E and double paned with great insulation. The back windows have a slight tint. Our house is much cooler now (Sept in New Orleans) and the windows look great and are easy to open. It only took them half a day to install and they cleaned up after themselves. I'd recommend them any time.
Description of Work: Installed 10 windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Joe A.
09/2018
5.0
replacement windows
+ -1 more
Acadians Windows far exceeded my expectations! The sales process was very thorough and the pricing was extremely fair. The time between order and installation was exactly what they promised and the installation was quick and clean. We had a quality control person here the whole time but didn’t need him because the installers were professional and very good. 6 big windows were removed and installed within two hours. Very happy and would use them again without calling for other quotes.
Description of Work: Window purchase and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Colleen F.
08/2018
5.0
replacement windows
+ -1 more
Representative did a great job demonstrating the product. Work began 3 weeks after measurements were taken. Workers were quick and efficient, and cleaned up after the job was done. We are very pleased with our new windows.
Description of Work: Replaced 6 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bryan M.
08/2018
5.0
replacement windows
+ -1 more
On time and professional and unbeatable combination. Gil and his crew along with Alex did a great job installing my Windows. Outstanding job of cleanup on completion of the job. Thanks
Description of Work: replacement windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brandon K.
08/2018
5.0
replacement windows
+ -1 more
Purchased 12 windows. Real good product. Very energy efficient. 4 guys did removal of the old windows and the installation of the new windows in about 4 hours.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Siding,
Doors,
Hurricane Shutters,
Sunrooms and Patio Enclosures,
Glass and Mirrors,
Awnings,
Handyman Services,
Patios,
Insulation,
Roofing,
Gutters
FAQ
Acadian Windows and Siding LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Acadian Windows and Siding LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Acadian Windows and Siding LLC offers free project estimates.
Yes, Acadian Windows and Siding LLC offers eco-friendly accreditations.
Yes, Acadian Windows and Siding LLC offers a 2% senior discount.
No, Acadian Windows and Siding LLC does not offer emergency services.
Yes, Acadian Windows and Siding LLC offers warranties.
Acadian Windows and Siding LLC offers the following services: Windows. Siding (including installation of James Hardie products). Hurricane shutters. Patio covers. Sunrooms. Screen rooms. Doors. Impact Windows