I signed a contract on March 30th. Wrote a check for $7195.00. The representative, Jamie Olen Hamm, is a realtor who works for Remax here in Deridder La. I checked for a Louisiana business license for Olen Post Frame Buildings nothing came up. I found out through the city code enforcement officer, when I went to get my building permit, that Jamie Hamm also runs First Class Builders. First Class Construction LLC was listed with the state of Louisiana, with Jamie Olen Hamm as the owner. He made an effort to get me to write a check for the full amount over $14000.00. I wrote the check for half and let him know that I didn't give him the full amount because I wanted to assure that he returned to build my structure. I went to REMAX to speak with Jamie but was told that he no longer works there but they would be sure to give him the message. His mom is the Broker, she was not there. I called her a little later and left a message on her phone to have Jamie contact me. He It's 23 June he still hasn't returned my call.
Description of Work: Provider has installed approximately all framing material, less two of the seven trusses. We are currently at the 12 week point. Material that is installed has mold growing on it. The untreated lumber is starting to warp and bow due to exposure.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,195
Michael M.
12/2013
2.0
garage builders
+ -1 more
The erection crew and the sheet metal crews were different and each one generally showed up about 11:00 am each day and left at about 4:00 pm, so they never worked for any appreciable time period, and we never knew when they would show up or if they would show up; this is why it took weeks to finish a building that should have taken much less time in my opinion. The framing quality was marginal at best and the crew cut everything with an Echo chain saw, so the cuts were generally crooked and ugly; and there are bent nails everywhere. The material handling and housekeeping at my jobsite was terrible and both crews wasted a significant amount of materials; lumber, nails, screws, insulation, sheet metal, trim - you name it. Safety was also an issue and this was addressed with the owner, who seemed concerned but nothing happened to correct the issues, so I had to correct them myself. The structural erection crew in several cases installed crooked and damaged lumber, which had to be replaced. The ceiling joists arrived at my worksite mildewed, and the company who delivered the structural lumber and associated materials made little effort to protect anything from the elements. If I hadn't covered the sackrete, it would have all been ruined due to inclement weather. The lumber eventually mildewed so much that I had to purchase a small sprayer and applied bleach and water to clean it up. The first sheet metal crew performed so poorly that they were replaced by the builder and another crew came in and removed everything that they did. It took several weeks to finally get the sheet metal installed on this relatively small structure due to the problems with the sheet metal crews. The company did not communicate effectively any time after the initial sale of the building, and I had to unfortunately get unpleasant with them to finally make the point that I wanted to get the building finished. Generally, I found that I couldn't believe a thing that they told me, and was elated to finally have my small shop finally completed today. The company has absolutely no quality control and the quality of the finished product is solely reliant on the expertise of the field crews, or in my case, the homeowner. I attempted to get other quotes from other popular Lake Area contractors but one came in sky high and the other competitor's sales staff was so dingy that I eventually settled on this builder. On a positive note; the young man that they sent to clean up did a fantastic job and his efforts are appreciated.
Description of Work: This company constructed a post frame construction building on my property; I provided my own concrete foundation and finishing. First and foremost, I think that the people who own the business are genuinely good folks, and this is just my experience and any information is strictly intended to convey my perspective; the reader can formulate his / her own opinion. The sale of the building was very professional and the salesman was very responsive; the problems started when the actual construction date was set. The company was unable to commit to any tangible schedule and there were several delays in getting an erection crew out once the site was ready.
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Service Categories
Garage and Shed Building
FAQ
Olen Post Frame is currently rated 1.8 overall out of 5.
No, Olen Post Frame does not offer free project estimates.
No, Olen Post Frame does not offer eco-friendly accreditations.
No, Olen Post Frame does not offer a senior discount.
No, Olen Post Frame does not offer emergency services.