It went very well. They did a great job and it looks nice. The office was very responsive to questions and was very helpful.
Description of Work: We had to have stucco replacement on the front of the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Perkins C.
07/2015
1.0
wallpaper
 + -1 more
It did NOT go well. I was not happy with the Vice President who showed up at my house while I was eating breakfast at 7:45 AM. He did not check with me beforehand to see if it would be okay for him to meet me at this time for an interview to see if he was the right person to work on my house. Well, I have decided I will NOT hire him....never. He did not apologize for bothering me while I was eating! Do NOT bother me before 8 AM!!!! They cannot work on my house...never!!!
Description of Work: I will NOT hire this provider to work on my house. I do not want them anywhere near my house! They called me at 7:18 in the morning to tell me they were on the way to my house to meet me for the first time! I was shocked because I do NOT want any appointments before 8 AM. They need to show respect for MY time, my schedule my feelings. They never asked me what I wanted done on the house.. I will NEVER use them because they did not care about my feelings or my house or my schedule. All they cared about was themselves. The guy who came to my house was the Vice President of this company...so what? I don't care. People have to respect my time if they want my money.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$19,000
Matt A.
06/2015
3.0
wallpaper
 + -1 more
Contacted Ozuna to complete the items specified above with my main concern being some wood rot around my front windows and painting of the front (wood framed) windows. They were very responsive in setting up an appointment and contacted me several times. They did a great job replacing a styrofoam window sill piece coated with stucco; they also came back and replaced a second one that I neglected to mention to them. They did a good job replacing 3 deteriorated bricks on my home. The shutters look great but they did a below average job on the windows. I knew I had wood rot on the window sill of my downstairs window and some rotten trim on the 2 upstairs windows. I showed them the rot only on the downstairs window as an example expecting that they would identify and repair rotten wood as they found it and all my windows (as specified in their estimate). They replaced the rotten wood on the downstairs window and repainted all the windows. Upon inspection of an upstairs window, I found they painted over rotten trim nearly ready to fall off the window. I had them come back but they still only replaced some of the rotten trim, not all; I still have soft trim on one window and they didn't touch the second upstairs window. They did very good repainting regarding 'staying in the lines' but did an awful job matching paint color so that I now have different color trim on my house (as I did not have them repaint all trim). I think you need to be very specific as to what you want them to do and where if you hire them. They also showed up at random times (dinner time/weekends) to do bits and pieces of the job without notification.
Description of Work: Replaced 2 stucco styrofoam trim pieces under window sills, painted wood windows on front of house, replace (some) rotten wood on window trim, replaced 3 deteriorated bricks, repainted shutters.
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Service Categories
Wallpaper,
Stucco
FAQ
OZUNA PAINTING INC is currently rated 3.7 overall out of 5.
No, OZUNA PAINTING INC does not offer free project estimates.
No, OZUNA PAINTING INC does not offer eco-friendly accreditations.
No, OZUNA PAINTING INC does not offer a senior discount.
No, OZUNA PAINTING INC does not offer emergency services.