AWFUL, TERRIBLE Called Eagle Lawnmower Repair...Eric showed up...diagnosed the problem. I was told a part needed to be ordered & he would return in about 6 or 7 days to repair the mower. Eric told me he would need a deposit of $150.00 which I paid him. I paid Eric the money in cash but forgot to get a receipt nor did he offer one. After not hearing from them on the 7th day, I called. Was told by Eric he had the part but it had come in late that day and he would be able to come the following day. Since then I have called every day but only got an answering machine which none of my calls were ever returned. I finally tracked down Hewt (the father) by going over to his place of business. He told me if I had no receipt there was nothing I could do. He then took my name, phone no. and address. That night Eric called & told me he would be at my house this past Saturday at 8:30am. He showed up, told me he had the wrong part, had to go get it and would return at 10:30am. After 5 hours and no call from Eric, Newt, nobody I called and once again got NO return call. I called about 3 more times and still no call back. I do blame myself for not getting a receipt on the deposit he required BUT I know I gave Eric $150.00 and Eric knows I gave him the $150.00. I had just finished going thru 8 weeks of radiation and also was having trouble with my Type 1 diabetes. I know I was at fault by not getting a receipt but felt I could trust this company. I got the name of Eagle Mobile Lawnmower service from our local hardware store. I also talked to her and she called from her phone to see if she could get a response. No response but did say she was not going to refer this company to any of her customers again. I truly did not have the money but was able to borrow it from a family member. I am truly disappointed and can't believe I got the shaft on this transaction. I have since had to pay another person to cut my grass but not all of it because the person I hired was only able to cut the side and back yard since his mower was to big to fit in the gate that surrounds my front yard by a fence. I have never been so angry and feel I will never see or get my money back for our oral agreement. PLEASE DO NOT use this company because only heartache, lies and NO communication will follow. If there is anything you can do to help me, PLEASE let me know. All of these things occurred in September 2017. I am hopeful that Eric, Newt, whoever will see the wrong that has been done and try to work something out. With friends like these, who needs friends???
Description of Work: Lawnmower Repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
Alex E.
09/2017
1.0
lawn mower repair
 + -1 more
They get a F from me for the no show and refusing to answer my call
Description of Work: I set up an appt with Eagle to fix my lawn mower in Denham Springs and he confirmed he would be in the area. I called him and confirmed again on the day of. He then went to the wrong address and called and told me he was still coming. He never showed and didn't answer the phone. I've tried to several more times and they will not answer my call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Edward J.
05/2017
5.0
lawn mower repair
 + -1 more
repaired it
Description of Work: blades on riding mower would not engage due to worn braking device
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paula S.
08/2016
5.0
lawn mower repair
 + -1 more
It went very well, I thought we would have to buy a new mower, but the fixed it and saved me a lot of money. They are very trustworthy, very honest. I highly recommend them.
Description of Work: Mower was not running. Newt and Eric came out when they said they would and were very courteous. They took obvious pride in doing a great job. They worked well together. They took the carburetor apart and cleaned it, changed filters, aired up a flat tire and tested it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
John N.
05/2016
5.0
lawn mower repair
 + -1 more
Called these guys at 11:00am and made appointment for 11:30am. They quoted $40 service call and $30 first half hour, and that was the cost. These guys love what they do, and know what to do. Will definitely use these guys again. A+
Description of Work: Dropped blade deck cleaned and lubricated pivot arm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Bernie D.
05/2016
1.0
lawn mower repair
 + -1 more
I called the number advertised on Angie's List 3 times (4/12, 4/22 and 5/2/2016) and I after leaving messages I never received a return call.
Description of Work: NOTHING!!!! I called the number advertised on Angie's List 3 times (4/12, 4/22 and 5/2/2016) and I after leaving messages I never received a return call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Bernie D.
05/2016
1.0
lawn mower repair
 + -1 more
I called the number advertised on Angie's List 3 times (4/12, 4/22 and 5/2/2016) and I after leaving messages I never received a return call.
Description of Work: NOTHING!!!! I called the number advertised on Angie's List 3 times (4/12, 4/22 and 5/2/2016) and I after leaving messages I never received a return call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
James E.
05/2016
5.0
lawn mower repair
 + -1 more
very professional. stayed within estimate. will call again if I need any repairs done. very satisfied with service.
Description of Work: rebuilt engine on my riding mower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$366
Kathy J.
04/2016
5.0
lawn mower repair
 + -1 more
For anyone out there with a riding mower that needs repair, these guys were quick and very reasonably priced. I do not have the means to get a riding mower to a repair shop. They came to my house and had it fixed in less then an hour. I described the sound the mower made when it stopped running and they immediately diagnosed the problem. I will certainly use them again.
Description of Work: Adjusted the valves and replaced the cap on the valve stem that had fallen off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Cheryl T.
04/2016
5.0
lawn mower repair
 + -1 more
unknown
Description of Work: My riding mower needed some TLC, a tune-up, new belt, some rewiring, blades sharpened, and probably a few minor things that I've forgotten. They were very friendly and professional, and got the job done even when it started raining on them. I plan on calling them again very soon in prep for the coming grass-cutting season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
William G.
03/2016
5.0
lawn mower repair
 + -1 more
unknown
Description of Work: Repaired electric problem, replaced battery, did tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Edward J.
12/2015
5.0
lawn mower repair
 + -1 more
Mower would not start, thought it was fuel pump. They came to my home, located the problem, (a stuck safety switch) in minutes and saved me time and money.
Description of Work: .Repaired riding mower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Bill G.
11/2015
5.0
lawn mower repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael D.
10/2015
5.0
lawn mower repair
 + -1 more
unknown
Description of Work: Couldn't get my pressure washer started so after reviewing Angie's List called Eagle. Arrived when promised and quickly fixed the problem. Very nice and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$77.99
J Michael H.
07/2015
5.0
lawn mower repair
 + -1 more
unknown
Description of Work: replaced belt on riding lawnmower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Edward L.
05/2015
5.0
lawn mower repair
 + -1 more
When you have a riding lawnmower you can't just throw it in the trunk of your car and drop it off at a repair shop. This fact is something that you may not think about before buying a riding lawnmower. But, eventually it will need repair and then you are in a fix, unless you know Eagle Lawnmower Repair. These guys come to your house and quickly diagnose and fix your riding mower. If you have a riding mower you need to know these guys. They do great work, fast and very competent. They will have my business as long as I have a mower.
Description of Work: Installed new belts and blade.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Edward L.
04/2015
5.0
lawn mower repair
 + -1 more
It went extremely well. My lawn tractor would not move forward or backward. He found the frozen pulley and freed it. They came on time and were quick and efficient at repair. It is a sears mower. Sears takes months to schedule and are over-priced. Eagle Mobile is great. They will have my business for the life of the equipment.
Description of Work: Tune up, sharpen blade, change oil, and most important fixed my problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
veronica L.
02/2015
3.0
lawn mower repair
 + -1 more
Called and left a message regarding my push mower. Never got a return call. I would like to give this vendor the benefit of the doubt, perhaps he never got the message. Unfortunatley this seems to happen all too often with businesses now. A call back to let a potential customer know you are too backlogged to take on new customers would be better than no call.
Description of Work: My call was not returned.
Rating Category
Rating out of 5
responsiveness
3.0
D G.
12/2014
5.0
lawn mower repair
 + -1 more
Eric was nice, helpful and professional. Eric called me back quickly upon my initial voicemail to schedule service. Eric came out the same day I called for an appointment.
Description of Work: Spring tune-up and change blades.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$174
William G.
09/2014
5.0
lawn mower repair
 + -1 more
unknown
Description of Work: Newt shoed up as scheduled and diagnosed and fixed the problem immediately. |He was reluctant to take any payment as it was a very simple fix. (I had a new rider and was unaware of how to adjust something) |He finally settled on a service call of $65.00 so I paid him $100.00 for his honesty and promptness. |I will use this man again!!!!!!!!!!!! |Super pleasant and courteous!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
John D.
07/2014
5.0
lawn mower repair
 + -1 more
Less than 1 hour, my generator was up and running. Newt is very friendly and knows what he is doing. He clearly explained everything he was doing and also gave me free advice on storing and care of my generator.
Description of Work: Had a 5KW generator that wouldn't start. Mr. Newt quickly diagnosed and determined the carburetor was in need of cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Bill G.
07/2014
5.0
lawn mower repair
 + -1 more
PROVIDER WAS ON TIME, VERY PROFESSIONAL AND PERSONABLE. WILL USE AGAIN
Description of Work: ZTR MOWER WAS RUNNING POORLY. DIAGNOSED PROBLEM AS FUEL FILTER; CHANGED FILTER; PROBLEM RESOLVED
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Michelle W.
07/2013
5.0
lawn mower repair
 + -1 more
It went great! First of all, Eagle comes to you; you do not have to try to get your lawnmower to them. Vincent was right on time for our appointment. He spent hours with my mower in the hot sun but he didn't quit until he knew exactly what the problem was. It turned out that he had to order parts, but he got all the prices for me for my approval. As soon as the parts were in, he came as soon as we both had an opening in our schedules. I think the mower runs better now than it did when it was new. I will definitely use Eagle again, and especially Vincent!
Description of Work: He rebuilt the carburetor on my lawnmower and replaced a deck belt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Frank N.
11/2012
5.0
lawn mower repair
 + -1 more
Great service, reasonable price, very professional.
Description of Work: Fixed Snapper Riding Lawnmower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Mike B.
06/2012
5.0
lawn mower repair
 + -1 more
They came right out to my house since I didn't have a way to take it into the store. They are personable, thorough and did a great job. They were reasonably priced.
Description of Work: They repaired an old lawn mower for me.
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Service Categories
Lawn Mower & Power Tool Repair
FAQ
Eagle Mobile Lawnmower Repair is currently rated 4.7 overall out of 5.
No, Eagle Mobile Lawnmower Repair does not offer free project estimates.
No, Eagle Mobile Lawnmower Repair does not offer eco-friendly accreditations.
No, Eagle Mobile Lawnmower Repair does not offer a senior discount.
No, Eagle Mobile Lawnmower Repair does not offer emergency services.
No, Eagle Mobile Lawnmower Repair does not offer warranties.