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Water Works Pump & Well Inc

Wells and Pumps, Plumbing, Water Filtration and Softening

About us

SALES AND SERVICE ON WATER PUMPS, TANKS AND WATER FILTERS

Services we offer

Water filter, pump, tank, softener, well, pumps installation & repairing. Water testing.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.313 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
0%
3
0%
2
0%
1
23%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 1-13 of 13 reviews

M Z.
09/2017
1.0
wells
  + -1 more
Worst experience I've ever had. There are no good words to describe them
Description of Work: Water well

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Water Works Pump & Well Inc
Search St Tammany 22nd Judicial District Water Works Pump & Well, Inc. Vs. [Member Name Removed] 2014-2017

Harold T.
01/2017
5.0
plumbing
  + -1 more
They're a little pricey.
Description of Work: I used them for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harold T.
01/2017
5.0
plumbing
  + -1 more
I would use them again.
Description of Work: They replaced a toilet for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Water Works Pump & Well Inc
We work on Private Water Wells, We do not install toilets.

Robert L.
06/2016
5.0
wells
  + -1 more
unknown
Description of Work: Leaking wellhead redesigned snd replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Keith L.
11/2015
1.0
wells
  + -1 more
Not good at all.
Description of Work: The person came out because I had no water. He then went to the pump and changed a part then came to me and said that he couldn't get to work and that I would need a new pump. Ok, so I asked how much it would cost. He gave me a price and I asked if that price included installment? He then added an additional one hundred and fifty dollars. I agreed reluctantly but I need water. About five minutes later after going to his work van. He comes back with another price which would add another three hundred dollars to the price. I looked at him with disgust and he then yells at me saying , you can look at me all you want but that's not going to change the price! I continued to look at him in shock when he then said, I just irk here I don't make the prices. I then told him that I would try someone else instead and he turned and said then I'll leave do you want to keep your pump? I said yes and he put it in the garage and sped off. He didn't tell me what he charged for the work he did but a week later I got an invoice.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$135.05

Joyce P.
10/2015
1.0
wells
  + -1 more
unknown
Description of Work: Drill a well

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Water Works Pump & Well Inc
We did not drill this well. We have records of all locations we have worked on since 1980, this location is not one of them. We also register every well with the state, we do not find any results in searching for the registration of this well.

Michael R.
08/2015
5.0
wells
  + -1 more
Very professional. The employee knew his business, and had our water back on in about three hours or so. I recommend this company with no reservations.
Description of Work: They completely rebuilt the well. Replaced the motor, hose, electrical, pressure switch, pressure ga. etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jessica B.
08/2014
5.0
wells
  + -1 more
The pump for my mom's well at her house in Lacombe burned up after 13 years and stopped working completely. Over the course of 3 days one of her friends made 2 failed attempts at replacing the pump for her. On Thursday, 28 August 2014, I called Water Works Pump and Well Inc. They were amazing. They told me that because my mom didn't have running water at her house they would reschedule what they planned to work on that afternoon and go get her squared away. And they did. They showed up when they said they would and replaced her pump right away. She has running water again and we are both grateful for the prompt and courteous service provided by Water Works.
Description of Work: replaced well pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,095

Carri C.
08/2014
5.0
wells
  + -1 more
unknown
Description of Work: Replaced 3 parts. Water back in less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris S.
04/2013
5.0
wells
  + -1 more
Overall it went well. The weather slowed things down but they got the job done. Everyone from the company was very nice and efficient..
Description of Work: I had a new well dug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jim P.
12/2012
5.0
wells
  + -1 more
I had used other companies and not been satisfied. They are prompt and efficient. We had a small problem with a new pump and collector installed and about nine-months later it went out. They came right out and were able to fix it under warranty. Over 3 weeks, they made roughly 10 trips to check and double check everything and finally fixed it. Their rates are very reasonable. They went well above and beyond and never complained.
Description of Work: They did work at my house in Covington. They replaced a problematic water pump and collector among other things under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert L.
11/2012
5.0
wells
  + -1 more
No problems encountered in the removal and installation. The two gentleman arrived at the planned time and worked very efficiently.. They answered all my questions and made sure I was satisfied with the result. I am very pleased with their product and service.
Description of Work: Removed existing pressure tank, filter and water softener, and replaced with new pressure tank and filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Jean T.
08/2012
5.0
wells
  + -1 more
I find everything about them to be first-class. They're employees are very courteous and helpful. I've never had a problem with any work they've done - I've never needed to call back on a job. They come when they say they will. They're prices are very good. I'm just very pleased with them and will use them again. I would recommend them to anybody.
Description of Work: Someone backed into my into my pump head with their car & broke it - it was spewing water like old faithful! They've also drilled two wells for me. They come whenever I call them to service anything in the pump house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204.95

    Contact information

    21220 Hwy 36, Covington, LA 70433

    www.waterworkspumpandwell.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Wells and Pumps,
    Plumbing,
    Water Filtration and Softening

    FAQ

    Water Works Pump & Well Inc is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Water Works Pump & Well Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Water Works Pump & Well Inc does not offer free project estimates.
    No, Water Works Pump & Well Inc does not offer eco-friendly accreditations.
    No, Water Works Pump & Well Inc does not offer a senior discount.
    No, Water Works Pump & Well Inc does not offer emergency services.
    No, Water Works Pump & Well Inc does not offer warranties.
    Water Works Pump & Well Inc offers the following services: Water filter, pump, tank, softener, well, pumps installation & repairing. Water testing.

    Contact information

    21220 Hwy 36, Covington, LA 70433

    www.waterworkspumpandwell.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 12:00 PM