Everything went well. They had a competitive price, did quality work, and the staff was very courteous in our dealings. I actually plan to have them back for more work in the future.
Description of Work: They refinished and recovered three chairs and a sofa.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carrie C.
06/2013
5.0
upholstery, Uncategorized
 + 0 more
Bayou Interiors & Fabrics Inc. I had three pieces done, I didn't go real cheap on the fabric either. I have never had anything reupholstered before. But I had furniture that wasn't very old, it was a Flexfield sofa with a chair and an ottoman. So it had good bones to it and I didn't want to just replace it because it had, like I said, good bones to it. So I wanted to get it reupholstered in better quality fabric than something you could just get in a store and when I went there I was really overwhelmed because of all the fabric books and I had never gone through this process before. But there was a woman there Peggy, she walked me through step by step which helped me narrow down the colors and then the patterns and then the fabric types. She really kind of held my hand through the entire process. And then when she found out that my husband was in the military she just said I will give you military discount on your fabric. And it didn't take, the longest part was just getting the fabric in, because you know a lot of it they just don't have it in stock, they have to go order it. It was very fair, I didn't mind waiting for it. As soon as it came in everything moved so fast. So we went and got the furniture off one weekend, a couple weeks later they said it's ready we can deliver it for you and even the guys that came out and delivered it were great. Peggy sat and talked and try to figure out how much wear and tear the furniture is going to get and as soon as she found out that I had a cat, she said okay, she pulled out this one fabric, took a really sharp, it was almost like a hook that you would put in the wall to hang something on, the really sharp part that you would put in the wall, and she just tried to scratch the heck out of this fabric and nothing happened to it. So she worked with my lifestyle and my budget and everything. And then when the furniture was delivered I noticed that the pillows that I had ordered to go with the couch, the throw pillows, they were done in the incorrect fabric. And I called her up and I said look this isn't you know the end of the world, but I know we had paid for the fabric, for those pillows and she said oh my gosh, I'm not sure why that happened, but I'm going to fix it right away for you. I will call you when the pillows are ready and so I got two free pillows out of the deal. She said just keep the incorrect pillows that match the furniture. So I got free pillows out of the deal. And I'm really glad that you called because at that moment I promised her that I would put a review on Angie's list for her. I am thrilled, it looks like brand new furniture. And the quality is really good. It's because I put the more expensive higher quality fabric, the furniture had really good bones to it, it's higher quality than I would ever go to a furniture store and buy. So it's something that is going to last for a long time. It was great.
Description of Work: Bayou Interiors & Fabrics Inc. reupholstered three pieces for me.
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Service Categories
Upholstering,
Window Treatments,
Furniture Refinishing and Repair
FAQ
Bayou Interiors & Fabrics Inc is currently rated 5 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: 8:00 AM - 12:00 PM
Bayou Interiors & Fabrics Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa